I would like to share our experience what happened to us at world health gym (4344 Macleod Trail SW, Calgary, AB T2G 0A4) in mid of October 2014. I and my friend went to this location in mid-October 2014 to join gym. There was an employee named David (I do not know how to spell his name but this is the name what he told us) and he told us: "He is from states and his parents are from Philippines." He took us to one of the room adjacent to the reception. Now, he showed us several plans and deals going on at that time which is appreciable. Our plan said to pay 56.70$ for 15 days which was approximately half (28.35$) for the “regular gym” and half (28.35$) for the “trainer”. He told us that we could cancel the “trainer” after a month also and continuing our regular gym plan without paying any cancellation fee for the trainer. So, we would be paying only approximately (28.
35$) after first month. We told him that we want to come for the gym on 1st November 2014. He said: “Ok no problem. Just give your credit card information, fill out some basic information on their form and sign it, then you are good to go." Then we filled our basic information like name etcetera, gave the credit card information and signed the document. Then, he gave us electronic card to swipe into the gym and showed us the gym around and that was the only day we entered into the area made to do work out from mid-October 2014 till today.
World health already started cutting my money from mid-October 2014 and we already told Davin that we would be coming from 1st November 2014. Then, we went to world health's location as soon as we came to know about money cut from my account from mid-October 2014. When we reached there, Davin was not there at that day but there was a guy (I do not remember his name but let me name him A just to avoid confusion) on the reception. We told him (A) that world health cut our money from mid of October 2014. But he (A) didn't co-operate and didn't listen to anything we were saying. Then we made our mind to cancel our plan and told him (A) to cancel our plan. Then the whole situation came forward. He (A) told us that if I needed to cancel the plan then I had to pay around 750$. We got astonished that how come that much amount of money to cancel the subscription. The reason he (A) told us that we took 2 plans at the same time: 1 is for "regular gym" and 1 for "training". If I cancel the "regular gym" plan, it will not cost much money but if I cancel the "training" plan with it also then it will cost around 750$ in total. The reason for paying more for the cancellation of "training" program was that the duration of training program was 1 year but Davin never told us that the duration of training program is 1 year. He only told us that just tell us month before you want to cancel your “regular gym” plan and no cancellation fee for cancelling the “training” program.
Then the guy (A) told my friend that due to some technical issues, world health couldn’t cut his money from his credit card right from the first day that is mid-October 2014. We together signed their form but he (A) was like stuck with the point that only I had to pay around 750$ to cancel everything and my friend had nothing to pay because world health failed to cut money from my friend’s credit card account from the first day of our registration that is mid-October 2014 irrespective of the fact that we both signed their form (Signing their form didn’t make any difference because my friend also signed that form including me but they never called him or asked him about paying the rest of the money for the subscription we both took together in mid-October 2014). I was wondering that why they keep on calling me now also and not my friend, about paying rest of the money for the subscription I never used: May be because they succeeded in cutting money from my credit card account only and not from my friend’s credit card. They already charged 434.25$ from my account and now they want more.
Description of money cut from my account( according to 56.70$ per 15 days):
31 october 2014 - 120.75$ (period: 15 oct 2014 – 15 nov 2014)
14 November 2014 - 56.70$ (period: 15 nov 2014 – 30 nov 2014)
2 december 2014 - 56.70$ (period: 1 dec 2014 – 15 dec 2014)
9 Jan 2015 - 200.10$(period: not known, they cut it by their own statistics or no statistics)
The last payment they cut was 200$ on 9th januaury 2015. I do not know how they cut it. I already paid until 15 december 2014 and if I calculate from 15 december 2014 to 15 january 2015 it only makes (56.70 * 2 = 113.4) 113.4$.
World Health Reviews
I would like to share our experience what happened to us at world health gym (4344 Macleod Trail SW, Calgary, AB T2G 0A4) in mid of October 2014. I and my friend went to this location in mid-October 2014 to join gym. There was an employee named David (I do not know how to spell his name but this is the name what he told us) and he told us: "He is from states and his parents are from Philippines." He took us to one of the room adjacent to the reception. Now, he showed us several plans and deals going on at that time which is appreciable. Our plan said to pay 56.70$ for 15 days which was approximately half (28.35$) for the “regular gym” and half (28.35$) for the “trainer”. He told us that we could cancel the “trainer” after a month also and continuing our regular gym plan without paying any cancellation fee for the trainer. So, we would be paying only approximately (28.
35$) after first month. We told him that we want to come for the gym on 1st November 2014. He said: “Ok no problem. Just give your credit card information, fill out some basic information on their form and sign it, then you are good to go." Then we filled our basic information like name etcetera, gave the credit card information and signed the document. Then, he gave us electronic card to swipe into the gym and showed us the gym around and that was the only day we entered into the area made to do work out from mid-October 2014 till today.
World health already started cutting my money from mid-October 2014 and we already told Davin that we would be coming from 1st November 2014. Then, we went to world health's location as soon as we came to know about money cut from my account from mid-October 2014. When we reached there, Davin was not there at that day but there was a guy (I do not remember his name but let me name him A just to avoid confusion) on the reception. We told him (A) that world health cut our money from mid of October 2014. But he (A) didn't co-operate and didn't listen to anything we were saying. Then we made our mind to cancel our plan and told him (A) to cancel our plan. Then the whole situation came forward. He (A) told us that if I needed to cancel the plan then I had to pay around 750$. We got astonished that how come that much amount of money to cancel the subscription. The reason he (A) told us that we took 2 plans at the same time: 1 is for "regular gym" and 1 for "training". If I cancel the "regular gym" plan, it will not cost much money but if I cancel the "training" plan with it also then it will cost around 750$ in total. The reason for paying more for the cancellation of "training" program was that the duration of training program was 1 year but Davin never told us that the duration of training program is 1 year. He only told us that just tell us month before you want to cancel your “regular gym” plan and no cancellation fee for cancelling the “training” program.
Then the guy (A) told my friend that due to some technical issues, world health couldn’t cut his money from his credit card right from the first day that is mid-October 2014. We together signed their form but he (A) was like stuck with the point that only I had to pay around 750$ to cancel everything and my friend had nothing to pay because world health failed to cut money from my friend’s credit card account from the first day of our registration that is mid-October 2014 irrespective of the fact that we both signed their form (Signing their form didn’t make any difference because my friend also signed that form including me but they never called him or asked him about paying the rest of the money for the subscription we both took together in mid-October 2014). I was wondering that why they keep on calling me now also and not my friend, about paying rest of the money for the subscription I never used: May be because they succeeded in cutting money from my credit card account only and not from my friend’s credit card. They already charged 434.25$ from my account and now they want more.
Description of money cut from my account( according to 56.70$ per 15 days):
31 october 2014 - 120.75$ (period: 15 oct 2014 – 15 nov 2014)
14 November 2014 - 56.70$ (period: 15 nov 2014 – 30 nov 2014)
2 december 2014 - 56.70$ (period: 1 dec 2014 – 15 dec 2014)
9 Jan 2015 - 200.10$(period: not known, they cut it by their own statistics or no statistics)
The last payment they cut was 200$ on 9th januaury 2015. I do not know how they cut it. I already paid until 15 december 2014 and if I calculate from 15 december 2014 to 15 january 2015 it only makes (56.70 * 2 = 113.4) 113.4$.