Woot customer service does not care about their international customers. They ship through an unreliable and unaccountable shipping company and when your order does not arrive they make you wait untill it has been 2 month since you ordered you shirt or other item to request a refund or request a replacement (which they won't have). As a company thet prints the shirts it sells it is insulting to not print a shirt to fill the order of a customer. They will also give you a refund minus the shipping fee which means you give them money, they hold onto for months and then give you some of it back. The money they refunded me was not enough to order a different shirt from them. They have found a way to rip off their international customers and they are more than willing to use it. Customer service would not read most of my emails and would just reply with standard response to the issues category andwhen they did read my emails they replay was sarcastic and rude. I have been with the comapany for 8 years almost since its begining, but their customer service doesn't care anymore and it seems that are just trying to make extra money by ripping off the people who will have the hardest time doing anything about it.
Woot, Inc. Reviews
Woot customer service does not care about their international customers. They ship through an unreliable and unaccountable shipping company and when your order does not arrive they make you wait untill it has been 2 month since you ordered you shirt or other item to request a refund or request a replacement (which they won't have). As a company thet prints the shirts it sells it is insulting to not print a shirt to fill the order of a customer. They will also give you a refund minus the shipping fee which means you give them money, they hold onto for months and then give you some of it back. The money they refunded me was not enough to order a different shirt from them. They have found a way to rip off their international customers and they are more than willing to use it. Customer service would not read most of my emails and would just reply with standard response to the issues category andwhen they did read my emails they replay was sarcastic and rude. I have been with the comapany for 8 years almost since its begining, but their customer service doesn't care anymore and it seems that are just trying to make extra money by ripping off the people who will have the hardest time doing anything about it.