I signed with Wholesale when they sent a rep to my home daycare business Dawns childcare, the rep. Alex Nelson promised me in writing I would be saving money over my current processor including the lease agreement for my wireless device. I signed because of that and that I no longer wanted to pay for a land line to process credit cards.
They could not make the wireless device work with my phone, they faxed me a lease agreement that listed a T-7 plus equipment I did NOT sign it. Later I found out from the leasing company they had me leasing a T-7 plus machine not a wireless device which I signed a lease for not a T-7 plus. I had a T-7 plus machine for free from the processor I left to go to Wholesale, why would I ever sign a lease for equipment I was getting for free! I have had to use the T-7 plus they sent me stating I had to have it as a back up for the wireless device. which means I am still paying that landline in addition to all the fees that including the falcifiyed lease is twice the amount I was paying before for the same equipment that I never signed a lease for!
They refused to let me out of the lease even when I pointed this all out and I also pointed out there is no deliver and acceptance letter with T-7 plus on it as the equipment I have a delivery and acceptance for the Mobile device.
The lease company does not have a recording of me accepting the T-7 plus which means someone else pretended tobe me and said I got it! Later I found out they also altered my actual contract with the compay 4 times after I signed it things that benifit the company and not me!
I notifyed the police and was told I have to sue them civilly and in the contract it says I have to file in their state which is two states away from me. I also have to have the money to hire a attorney there. I am a single mother trying to make ends meet and they continue to rip me off. I have to stay with them or they are going to charge me $1,500 cancel fee! I would love to find a attorney in Oregon that will take the case and get paid out of the settelement I was told by my City Attorney office I have the evidence to prove it all and I will win the case get my money back and get damages plus the contract also states if I win they have to pay my attorney fees. Please help!
I got a call from WMP yesterday to arrange a meeting about my PCI Compliance. This person acted like they were my current processor (they used to be years ago), even though I am with another company. He said I needed to sign a PCI Compliance form so I stop getting charged those fees. He made no mention of any sales call or the like. All I had to do was sign the Compliance form and that was it.
This person from WMP told me that my credit card machine was no good and obsolete and that I need to buy a new one from them with a pin pad because "It would save my company money".
The representative from WMP showed up at my office today and talked to me as if HE was my credit card processor and told me that my credit card machine was obsolete and does not work. HE DID NOT EVEN SEE MY CC MACHINE NOR KNEW WHAT MODEL IT WAS. (It's current)
Then he produced a contract with many scratched out portions and insisted that I sign it NOW. Not in a minute, NOW! He never explained any of it and kept saying "We are trying to save you money!". Then I read the contract and saw that WMP LIED TO ME. It was not a PCI Compliance form. They were trying to steal me from my current provider without explaining ANYTHING to me. He told me that he was my provider and was trying to save me money.
In the "Equipment Charges" field, I noticed that they were going to charge me $129.95 FOR 60 MONTHS FOR A CREDIT CARD TERMINAL. THAT IS OVER $6000 FOR A DEVICE I FOUND ONLINE FOR $250. When I questioned him about this "robbery" he called his "brother" and questioned him. I asked him if he really thought I would buy a Credit Card Terminal for over $6000 and he replied that they take care of my processing, programming, and other things that this fee covers.
THAT IS WHAT MY PROCESSING FEES ARE FOR. IN MY OPINION, THEY ARE TRYING TO ROB YOU.
After I told him that I could buy the SAME terminal online for $250 or less, he said that I wouldn't be able to use it because I would buy the wrong one. I OWN A TECHNOLOGY SHOP. I SELL TERMINALS TO CLIENTS. WMP LIED TO ME.
After they figured out that I was on to their little scheme, the rep quickly left my store after talking to his "Brother" on the phone.
DO NOT SIGN ANYTHING WITH WHOLESALE MERCHANT PROCESSING UNLESS YOU READ THE ENTIRE CONTRACT. THEY JUST TRIED TO SCAM ME.
Wholesale Merchant Processing, Inc. Reviews
I signed with Wholesale when they sent a rep to my home daycare business Dawns childcare, the rep. Alex Nelson promised me in writing I would be saving money over my current processor including the lease agreement for my wireless device. I signed because of that and that I no longer wanted to pay for a land line to process credit cards.
They could not make the wireless device work with my phone, they faxed me a lease agreement that listed a T-7 plus equipment I did NOT sign it. Later I found out from the leasing company they had me leasing a T-7 plus machine not a wireless device which I signed a lease for not a T-7 plus. I had a T-7 plus machine for free from the processor I left to go to Wholesale, why would I ever sign a lease for equipment I was getting for free! I have had to use the T-7 plus they sent me stating I had to have it as a back up for the wireless device. which means I am still paying that landline in addition to all the fees that including the falcifiyed lease is twice the amount I was paying before for the same equipment that I never signed a lease for!
They refused to let me out of the lease even when I pointed this all out and I also pointed out there is no deliver and acceptance letter with T-7 plus on it as the equipment I have a delivery and acceptance for the Mobile device.
The lease company does not have a recording of me accepting the T-7 plus which means someone else pretended tobe me and said I got it! Later I found out they also altered my actual contract with the compay 4 times after I signed it things that benifit the company and not me!
I notifyed the police and was told I have to sue them civilly and in the contract it says I have to file in their state which is two states away from me. I also have to have the money to hire a attorney there. I am a single mother trying to make ends meet and they continue to rip me off. I have to stay with them or they are going to charge me $1,500 cancel fee! I would love to find a attorney in Oregon that will take the case and get paid out of the settelement I was told by my City Attorney office I have the evidence to prove it all and I will win the case get my money back and get damages plus the contract also states if I win they have to pay my attorney fees. Please help!
I got a call from WMP yesterday to arrange a meeting about my PCI Compliance. This person acted like they were my current processor (they used to be years ago), even though I am with another company. He said I needed to sign a PCI Compliance form so I stop getting charged those fees. He made no mention of any sales call or the like. All I had to do was sign the Compliance form and that was it.
This person from WMP told me that my credit card machine was no good and obsolete and that I need to buy a new one from them with a pin pad because "It would save my company money".
The representative from WMP showed up at my office today and talked to me as if HE was my credit card processor and told me that my credit card machine was obsolete and does not work. HE DID NOT EVEN SEE MY CC MACHINE NOR KNEW WHAT MODEL IT WAS. (It's current)
Then he produced a contract with many scratched out portions and insisted that I sign it NOW. Not in a minute, NOW! He never explained any of it and kept saying "We are trying to save you money!". Then I read the contract and saw that WMP LIED TO ME. It was not a PCI Compliance form. They were trying to steal me from my current provider without explaining ANYTHING to me. He told me that he was my provider and was trying to save me money.
In the "Equipment Charges" field, I noticed that they were going to charge me $129.95 FOR 60 MONTHS FOR A CREDIT CARD TERMINAL. THAT IS OVER $6000 FOR A DEVICE I FOUND ONLINE FOR $250. When I questioned him about this "robbery" he called his "brother" and questioned him. I asked him if he really thought I would buy a Credit Card Terminal for over $6000 and he replied that they take care of my processing, programming, and other things that this fee covers.
THAT IS WHAT MY PROCESSING FEES ARE FOR. IN MY OPINION, THEY ARE TRYING TO ROB YOU.
After I told him that I could buy the SAME terminal online for $250 or less, he said that I wouldn't be able to use it because I would buy the wrong one. I OWN A TECHNOLOGY SHOP. I SELL TERMINALS TO CLIENTS. WMP LIED TO ME.
After they figured out that I was on to their little scheme, the rep quickly left my store after talking to his "Brother" on the phone.
DO NOT SIGN ANYTHING WITH WHOLESALE MERCHANT PROCESSING UNLESS YOU READ THE ENTIRE CONTRACT. THEY JUST TRIED TO SCAM ME.