WheresMyTutor.com selected as a respected member of the Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
EDitor’s UPDATE: A Positive Rating and Recognition has been given to WheresMyTutor.com for its commitment to excellence in customer service.
Ripoff Report’s lengthy discussions with Justin C. Ketcham at WheresMyTutor.com shows us a commitment by the company to total student satisfaction. This means that customers of WheresMyTutor (Tutors, Parents, and Students) can expect that the company will always work towards finding a mutually satisfactory resolution to any worries or concerns brought to its attention. WheresMyTutor.com listens carefully to any and all customer concerns and recognizes them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
WheresMyTutor’s company director, Mr.Ketcham, has informed us that since the company’s inception in 2009, its philosophy has always been one of simplicity. "The simple reality is this: without keeping the tutors, parents, and students satisfied, WheresMyTutor.com is little more than one of many millions of websites on the Internet. That being said, WheresMyTutor aspires to placing all of its tutors with parents/students in a relatively short period of time – and best of all, WheresMyTutor never takes a “cut” of it’s tutors’ earnings – why should they? The TUTORS are the one’s doing all of the work! If a tutor charges $25/hour for his or her tutoring services, they keep ALL of the $25/hour. Fair enough?”
By always putting its customers first, WheresMyTutor looks to maintain its current top-level ranking as one of the premier online marketplaces for connecting parents and students with live (in-person) one-on-one academic tutors anywhere in the United States, including Alaska and Hawaii.
WheresMyTutor.com Reviews
WheresMyTutor.com selected as a respected member of the Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
EDitor’s UPDATE: A Positive Rating and Recognition has been given to WheresMyTutor.com for its commitment to excellence in customer service.
Ripoff Report’s lengthy discussions with Justin C. Ketcham at WheresMyTutor.com shows us a commitment by the company to total student satisfaction. This means that customers of WheresMyTutor (Tutors, Parents, and Students) can expect that the company will always work towards finding a mutually satisfactory resolution to any worries or concerns brought to its attention. WheresMyTutor.com listens carefully to any and all customer concerns and recognizes them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
WheresMyTutor’s company director, Mr.Ketcham, has informed us that since the company’s inception in 2009, its philosophy has always been one of simplicity. "The simple reality is this: without keeping the tutors, parents, and students satisfied, WheresMyTutor.com is little more than one of many millions of websites on the Internet. That being said, WheresMyTutor aspires to placing all of its tutors with parents/students in a relatively short period of time – and best of all, WheresMyTutor never takes a “cut” of it’s tutors’ earnings – why should they? The TUTORS are the one’s doing all of the work! If a tutor charges $25/hour for his or her tutoring services, they keep ALL of the $25/hour. Fair enough?”
By always putting its customers first, WheresMyTutor looks to maintain its current top-level ranking as one of the premier online marketplaces for connecting parents and students with live (in-person) one-on-one academic tutors anywhere in the United States, including Alaska and Hawaii.