I western union him the money and he explain that my 2000 loan will be deposited into my account. But 15 min after the transfer he said that he tried like 8 times to wired my loan to my account but it was keep failing for some unknown reason. So he said oh can money gram u the loan you just have to pay additional 185 to process the transfer. That's when I woke up and realize, I'm being scammed. During the whole three day duration of the communication he was being aggressive about when I'm going to wire the money, how long u going take to get to place etc. Plz don't trust online loan first and last time fore
After initiated a direct deposit for about $1,350 into my WU NetSpend card, they locked and closed my account. Customer service is not helpful. I cannot access my money now. It is really a scam!
I have had a Western Union Prepaid visa card for over 8 years. This is the account that I use for my only source of income, My Social Security Disability. My disability check is direct deposited into this account every month. On September, 15 2014 I recieved a letter dated September 11, 2014 from Meta Bank, the bank Western Union contracts for its pre paid Visa and Master cards. The letter stated that my card number was at risk for unauthorized charges and that the card was now blocked from any further activity. This is the second time this has happened in three months. I immediatly called the customer service number as instructed on the letter. A customer service representative told me that they would issue a new card to me right away and that I would recieve it in 7 to 10 working days. No later then September 29th. On September 29th my small dog Ginger (A Dashound) had to go to the vet for what appeared to be constipation. It turned out to be something much worse. A disc desease that often affects dashounds. I was informed by the vet that the dog needed immediate sugery to correct this problem or she could end up paralized or worse yet have to be put down. I scheduled the surgery for October 3 2014. When I got home from the vet I was supprised to see that the new card had not yet come in the mail. I called Western Union to find out where my card was and was informed that it was mailed to my old address on September 16th. I informed the customer service agent of the issue with my dog and told her I needed access to my money. I was told by the representative that my only choice was to have another card issued and that I would have to wait another five to ten business days. I said to the customer service representative that (THEY) are Western Union. Surley they could make my money available to me at any one of thousands of Western Union locations by issuing me a money Control Transfer number. The Representative said that this was not possible. I asked to speak to a supervisor. The supervisor after hearing my situation stated that they could issue me a new card and expedite it at a cost of $25.00. I asked why I should pay a $25.00 expedition fee when this was a mistake on the part of Wetstern union. I also mentioned to the supervisor that that surley they could make the money available to me at a Western Union location. The supervisor said that that was not an option. The supervisor said that they would put in a request for the $25.00 fee to be waived and would issue the card immediatly.
I've used Western Union for online wire transfer for over a year and a half now, and I was happy even with the occasional headaches caused by their horrible website. Then during the whole month of august 2014 their website started acting out again.
On August 5th 2014, I made 1 wire transfer. A few minutes later I received an email saying that the the transfer had been cancelled. So I logged in and repeated the transfer, again a few minutes later I got another email saying that the transfer had been cancelled. So I gave up and went to a Western Union location and made the wire transfer there. This time they took a couple of days to email me saying that the transfer had been cancelled again.
So I called them and they blamed the bank overseas where i sent the money to. They said that the bank is not accepting the transfer, so I asked the receiver to go to the bank and ask why they're not accepting the tansfers and they said there's never been a problem and they are accepting the transfers as usual. By this time I had called them about 5 times and every representative I spoke with gave me a different excuse. Some of them told me straight up "I don't know" (Note that some of them spoke English very poorly, so we had difficulty communicating)
They told me to go back to the Western Union location and get my money back for the failed transfer I had done there, which I did, and got reimbursed.
They also told that, for the two online transfers, they would return the money (US$671.00) back into my bank account in about 5 days.
Well today is September 13 2014 (38 days later) and the money was not paid to my receiver nor did it come back to my bank account. I keep calling and asking for my money to be returned and all they say is "We're investigating"
I filled a complaint with a county consumer protection agency. I'll file another one with the State of Florida. and then a federal complaint until the money is returned.
Advice: Do not use western Union if you don't have to: Website malfunctions very often, customer service is not knowledgeable enough to help with issues (when you get one that speaks English well), and unethical business practices.
California check Cashing took a $160 Western Union payment to a biller. That biller is PG&E, my utility company. I was charged $1.50 for the transaction service charge.
This transaction took place on June 2, 2014. I received a receipt and a printed screen shot from the representatives computer screen as my receipts. I checked the receipt and it had the correct PG&E account number.
Then I received a letter from my PG&E office on June 11, 2014 advising 15 day notice to pay. In conversation with my biller I realized they paid the $160 to a non existent account to my biller. This information was reflected on the printed screen shot receipt.
I contacted California Check Cashing and they have not located the money as of yet and my bill is still not paid and it is June 12, 2014 end of business day. My biller has not received any monies for over ten days. I was in a payment plan with my biller which is voided now.
I have used Western Union for more than a decade, with very mixed results. I have used it to send emergency money to family, friends, and employees. I have sent Christmas bonus money to my employees around the world.
Yet now Western Union says that I can't use their services any more unless I turn over confidential company records that are none of their business.
The irony is that they are the enabler of millions going to African scammers, and they accept no responsibility for those actions. But my business and personal need require a microscope just to use their services.
I personally will never use their services again, and will never allow any company I am affiliated with to use their services.
I will also not do business with any company that uses them as a payment gateway. In short, Western Union has lost a customer for life.
Will they care? Of course not. All of their corporate "good citizen" language is just marketspeak. They appear to care nothing for their customers, they just want their piece!
So in the end, my companies will never use them again.
I bought a Western Union Money Wise Master Card for some online bill payments. I was fine with the charges, ATM fees, ect. So first the car gets declined at the gas station after I pumped my gas of course. So I go try the ATM machine.........DENIED. How does this happen after I just spent 45 mins verfing the card on the phone three days ago I should be good right...no. I call the number on the card again she tells me that I never varified the card
I said yes she said no...ok..whatever please varify the card....45 mins later i am done and think that this ordeal is over. She assures me that I am ""verified"" and I will get my real card in the mail which I can use at the ATM, online or for what ever purchases I choose. I recieve my new card in the mail, and again I have to varify it so I do and after 30 to 45 min. she says that I am ""varified"" and to destroy the old temporary card which I do.
A few days later I try to use the new card.....DENIED.....ZERO BALANCE.....WTF....SoI call them and they have no record of me or any money. the person said she was going to expadite my claim to a manager and I would recieve a call within 24 hours.it has been three months and countless call by me and still nothing. I thought of Western Union as a trusted name in money transfering and they are....right in to there pockets.
Western Union Reviews
I western union him the money and he explain that my 2000 loan will be deposited into my account. But 15 min after the transfer he said that he tried like 8 times to wired my loan to my account but it was keep failing for some unknown reason. So he said oh can money gram u the loan you just have to pay additional 185 to process the transfer. That's when I woke up and realize, I'm being scammed. During the whole three day duration of the communication he was being aggressive about when I'm going to wire the money, how long u going take to get to place etc. Plz don't trust online loan first and last time fore
After initiated a direct deposit for about $1,350 into my WU NetSpend card, they locked and closed my account. Customer service is not helpful. I cannot access my money now. It is really a scam!
I have had a Western Union Prepaid visa card for over 8 years. This is the account that I use for my only source of income, My Social Security Disability. My disability check is direct deposited into this account every month. On September, 15 2014 I recieved a letter dated September 11, 2014 from Meta Bank, the bank Western Union contracts for its pre paid Visa and Master cards. The letter stated that my card number was at risk for unauthorized charges and that the card was now blocked from any further activity. This is the second time this has happened in three months. I immediatly called the customer service number as instructed on the letter. A customer service representative told me that they would issue a new card to me right away and that I would recieve it in 7 to 10 working days. No later then September 29th. On September 29th my small dog Ginger (A Dashound) had to go to the vet for what appeared to be constipation. It turned out to be something much worse. A disc desease that often affects dashounds. I was informed by the vet that the dog needed immediate sugery to correct this problem or she could end up paralized or worse yet have to be put down. I scheduled the surgery for October 3 2014. When I got home from the vet I was supprised to see that the new card had not yet come in the mail. I called Western Union to find out where my card was and was informed that it was mailed to my old address on September 16th. I informed the customer service agent of the issue with my dog and told her I needed access to my money. I was told by the representative that my only choice was to have another card issued and that I would have to wait another five to ten business days. I said to the customer service representative that (THEY) are Western Union. Surley they could make my money available to me at any one of thousands of Western Union locations by issuing me a money Control Transfer number. The Representative said that this was not possible. I asked to speak to a supervisor. The supervisor after hearing my situation stated that they could issue me a new card and expedite it at a cost of $25.00. I asked why I should pay a $25.00 expedition fee when this was a mistake on the part of Wetstern union. I also mentioned to the supervisor that that surley they could make the money available to me at a Western Union location. The supervisor said that that was not an option. The supervisor said that they would put in a request for the $25.00 fee to be waived and would issue the card immediatly.
I've used Western Union for online wire transfer for over a year and a half now, and I was happy even with the occasional headaches caused by their horrible website. Then during the whole month of august 2014 their website started acting out again.
On August 5th 2014, I made 1 wire transfer. A few minutes later I received an email saying that the the transfer had been cancelled. So I logged in and repeated the transfer, again a few minutes later I got another email saying that the transfer had been cancelled. So I gave up and went to a Western Union location and made the wire transfer there. This time they took a couple of days to email me saying that the transfer had been cancelled again.
So I called them and they blamed the bank overseas where i sent the money to. They said that the bank is not accepting the transfer, so I asked the receiver to go to the bank and ask why they're not accepting the tansfers and they said there's never been a problem and they are accepting the transfers as usual. By this time I had called them about 5 times and every representative I spoke with gave me a different excuse. Some of them told me straight up "I don't know" (Note that some of them spoke English very poorly, so we had difficulty communicating)
They told me to go back to the Western Union location and get my money back for the failed transfer I had done there, which I did, and got reimbursed.
They also told that, for the two online transfers, they would return the money (US$671.00) back into my bank account in about 5 days.
Well today is September 13 2014 (38 days later) and the money was not paid to my receiver nor did it come back to my bank account. I keep calling and asking for my money to be returned and all they say is "We're investigating"
I filled a complaint with a county consumer protection agency. I'll file another one with the State of Florida. and then a federal complaint until the money is returned.
Advice: Do not use western Union if you don't have to: Website malfunctions very often, customer service is not knowledgeable enough to help with issues (when you get one that speaks English well), and unethical business practices.
California check Cashing took a $160 Western Union payment to a biller. That biller is PG&E, my utility company. I was charged $1.50 for the transaction service charge.
This transaction took place on June 2, 2014. I received a receipt and a printed screen shot from the representatives computer screen as my receipts. I checked the receipt and it had the correct PG&E account number.
Then I received a letter from my PG&E office on June 11, 2014 advising 15 day notice to pay. In conversation with my biller I realized they paid the $160 to a non existent account to my biller. This information was reflected on the printed screen shot receipt.
I contacted California Check Cashing and they have not located the money as of yet and my bill is still not paid and it is June 12, 2014 end of business day. My biller has not received any monies for over ten days. I was in a payment plan with my biller which is voided now.
I have used Western Union for more than a decade, with very mixed results. I have used it to send emergency money to family, friends, and employees. I have sent Christmas bonus money to my employees around the world.
Yet now Western Union says that I can't use their services any more unless I turn over confidential company records that are none of their business.
The irony is that they are the enabler of millions going to African scammers, and they accept no responsibility for those actions. But my business and personal need require a microscope just to use their services.
I personally will never use their services again, and will never allow any company I am affiliated with to use their services.
I will also not do business with any company that uses them as a payment gateway. In short, Western Union has lost a customer for life.
Will they care? Of course not. All of their corporate "good citizen" language is just marketspeak. They appear to care nothing for their customers, they just want their piece!
So in the end, my companies will never use them again.
I bought a Western Union Money Wise Master Card for some online bill payments. I was fine with the charges, ATM fees, ect. So first the car gets declined at the gas station after I pumped my gas of course. So I go try the ATM machine.........DENIED. How does this happen after I just spent 45 mins verfing the card on the phone three days ago I should be good right...no. I call the number on the card again she tells me that I never varified the card
I said yes she said no...ok..whatever please varify the card....45 mins later i am done and think that this ordeal is over. She assures me that I am ""verified"" and I will get my real card in the mail which I can use at the ATM, online or for what ever purchases I choose. I recieve my new card in the mail, and again I have to varify it so I do and after 30 to 45 min. she says that I am ""varified"" and to destroy the old temporary card which I do.
A few days later I try to use the new card.....DENIED.....ZERO BALANCE.....WTF....SoI call them and they have no record of me or any money. the person said she was going to expadite my claim to a manager and I would recieve a call within 24 hours.it has been three months and countless call by me and still nothing. I thought of Western Union as a trusted name in money transfering and they are....right in to there pockets.