I have been corrosponding with Wepay for retrival of monies owed to me due to a GoFundme account and it seems like thiey are giving me a hard time collecting my money. When you call the customer service number you never talk to a live person and their respond time to the emails you reply to are a day later. Its been well over 2 weeks of corrosponding with them throug emails and to no avail the problem still persists. This finanacial institution needs to be set up much better because a computerized prompt system does not always have the answers to your questions. My next step is the Better Business Bureau to investigate.
We Pay is a giant scam. We used Go Fund Me for some help while I was unemployed and it worked fine for a few months. Then, all of the sudden, we got notice that we "violated" the terms and conditions of We Pay, the clearing house they use.
This is such BS. I negotiate terms and conditions for a living and we did not violate any of them.
When we asked for the specific breach reason they told that their process was "proprietary" and they could not tell us why.
They are a rip off and will cause you nothing but problems.
We reached out to Go Fund Me for help and they said that they could no longer process payments and then closed our account without any notice.
My mother in law was trying to help us out with some funds and now we cannot get them. I would advise that you stay away.
Someone needs to look into these companies and keep them from doing this. They were the ones that breached their own terms and conditions and it us who suffer for it.
Wepay is a payment processors for a variety of websites such as custommade.com that force you to use their payment processing services. They have draconian fraud prevention polisiec aqnd iwll withhold your money for whatever reason they see fit, which is bad enough. But the really band part is that when you issue a partial refund, they don't refund the fees collected on the refund. They claim that they are not refunded by visa or mastercard, but that is a flat out lie. Both merchant services companies I have used for my business in the past refund fees on partial refunds and so does paypal.
The first few payments were fine, but since October 2014 WEPAY have not deposit my payments in bank account, they have withhold more that $4,000.00 dollars for no good reason at all.
I get suspicious after bigger payments were made to my company.
I am a verified company by them and never have a client complaint, there is no phone number to talk to live person, you fell helpless and very, very, very frightened to use this kind of service.
I have left multiple messages with no reply at all.
WPY*BOOSTER MCLEAN US,wpy elijah & aidens They took 25.00 out of my bank account without authorization for me, I just checked and saw the money had been taken out, so I contacted my bank to dispute it
i was raising money for my family to help get our kids back cause by the time we pay bills and groceries and all our necessities we have no money left over to pay lawyers so i created a site on www.gofundme.com and i raised about 1200 dollars total on the site and my funds was handled through we pay i got all my money except i had maybe 200 to 250 left to withdrawl and it just disappeared and they canceled my account said the refunded it back to my friends that donated but i got photos of him texting me on facebook and they didnt give him all his money back basically wepay and gofund me is just robbing people but its mainly wepay i want something done about this it is not right
I was setting up a page on PayItSquare.com to collect money for a family event. I setup a Wepay account because PayItSquare.com highly recommended WePay (over PayPal or Stripe).
I collected two payments and then all of the sudden WePay closes my account with NO explanation. I tried chatting with them (because they don't have a phone numberon their site) and the chat representative was EXTREMELY unhelpful and would not answer my questions.
I then found their phone number on the BBB website and called. The lady I spoke with sounded friendly at first but then would not give me ANY explanation as to why they cancelled my account.
It was SO strange!! They treated me like I had the plague!!
I have never dealt with such an unprofessional company before.
It should be noted that I have NEVER ONCE left a negative review or filed report like this EVER for ANY company. The way I was treated with Wepay made me so upset though I couldn't do ANYTHING without coming online and posting something about how crappy they are.
WePay Reviews
I have been corrosponding with Wepay for retrival of monies owed to me due to a GoFundme account and it seems like thiey are giving me a hard time collecting my money. When you call the customer service number you never talk to a live person and their respond time to the emails you reply to are a day later. Its been well over 2 weeks of corrosponding with them throug emails and to no avail the problem still persists. This finanacial institution needs to be set up much better because a computerized prompt system does not always have the answers to your questions. My next step is the Better Business Bureau to investigate.
We Pay is a giant scam. We used Go Fund Me for some help while I was unemployed and it worked fine for a few months. Then, all of the sudden, we got notice that we "violated" the terms and conditions of We Pay, the clearing house they use.
This is such BS. I negotiate terms and conditions for a living and we did not violate any of them.
When we asked for the specific breach reason they told that their process was "proprietary" and they could not tell us why.
They are a rip off and will cause you nothing but problems.
We reached out to Go Fund Me for help and they said that they could no longer process payments and then closed our account without any notice.
My mother in law was trying to help us out with some funds and now we cannot get them. I would advise that you stay away.
Someone needs to look into these companies and keep them from doing this. They were the ones that breached their own terms and conditions and it us who suffer for it.
Wepay is a payment processors for a variety of websites such as custommade.com that force you to use their payment processing services. They have draconian fraud prevention polisiec aqnd iwll withhold your money for whatever reason they see fit, which is bad enough. But the really band part is that when you issue a partial refund, they don't refund the fees collected on the refund. They claim that they are not refunded by visa or mastercard, but that is a flat out lie. Both merchant services companies I have used for my business in the past refund fees on partial refunds and so does paypal.
AVOID WEPAY AT ALL COSTS.
The first few payments were fine, but since October 2014 WEPAY have not deposit my payments in bank account, they have withhold more that $4,000.00 dollars for no good reason at all.
I get suspicious after bigger payments were made to my company.
I am a verified company by them and never have a client complaint, there is no phone number to talk to live person, you fell helpless and very, very, very frightened to use this kind of service.
I have left multiple messages with no reply at all.
Luis Gutierrez
240-671-6415
WPY*BOOSTER MCLEAN US,wpy elijah & aidens They took 25.00 out of my bank account without authorization for me, I just checked and saw the money had been taken out, so I contacted my bank to dispute it
Dana, Portales, New Mexico
i was raising money for my family to help get our kids back cause by the time we pay bills and groceries and all our necessities we have no money left over to pay lawyers so i created a site on www.gofundme.com and i raised about 1200 dollars total on the site and my funds was handled through we pay i got all my money except i had maybe 200 to 250 left to withdrawl and it just disappeared and they canceled my account said the refunded it back to my friends that donated but i got photos of him texting me on facebook and they didnt give him all his money back basically wepay and gofund me is just robbing people but its mainly wepay i want something done about this it is not right
I was setting up a page on PayItSquare.com to collect money for a family event. I setup a Wepay account because PayItSquare.com highly recommended WePay (over PayPal or Stripe).
I collected two payments and then all of the sudden WePay closes my account with NO explanation. I tried chatting with them (because they don't have a phone number on their site) and the chat representative was EXTREMELY unhelpful and would not answer my questions.
I then found their phone number on the BBB website and called. The lady I spoke with sounded friendly at first but then would not give me ANY explanation as to why they cancelled my account.
It was SO strange!! They treated me like I had the plague!!
I have never dealt with such an unprofessional company before.
It should be noted that I have NEVER ONCE left a negative review or filed report like this EVER for ANY company. The way I was treated with Wepay made me so upset though I couldn't do ANYTHING without coming online and posting something about how crappy they are.