I cancelled service with Vonage because their service would not work with any of my routers. Their telephone service only works on old router technology. I scontacted customer support several times to have fixed and they were unable to do so.
I then ported my number to another company and cancelled service.
They continued to bill me.
I called and cancelled again. They told me theat I never canceled and said I had to pay another month.
They charged me for the other month and then continued to bill me another month. I called them and they said the same thing. So they billed me for 2 more months.
Now they have done the same thing. SO I cancelled 5 months ago but they say I never did.
I havent had an active phone number with vonage for 6 months and before that the system never made or received a single call.
I have paid over $1000 to them for a service that doesn't work
A vonage salesman contacted me to offer the service, I was very specific on the international rates, and I asked repeatedly about the rate to leb. and he replied 11c a min. I was suspicious but I went ahead and signed up. one day after I activated the service I went online to check my account and found that they charged me 32c a min. I was on the phone with them for an hour but they didn't honor the rate they quoted me over the phone. the sales rep over the phone are liars only interesed to make a sale.
Vonage Marketing LLC. Reviews
I cancelled service with Vonage because their service would not work with any of my routers. Their telephone service only works on old router technology. I scontacted customer support several times to have fixed and they were unable to do so.
I then ported my number to another company and cancelled service.
They continued to bill me.
I called and cancelled again. They told me theat I never canceled and said I had to pay another month.
They charged me for the other month and then continued to bill me another month. I called them and they said the same thing. So they billed me for 2 more months.
Now they have done the same thing. SO I cancelled 5 months ago but they say I never did.
I havent had an active phone number with vonage for 6 months and before that the system never made or received a single call.
I have paid over $1000 to them for a service that doesn't work
A vonage salesman contacted me to offer the service, I was very specific on the international rates, and I asked repeatedly about the rate to leb. and he replied 11c a min. I was suspicious but I went ahead and signed up. one day after I activated the service I went online to check my account and found that they charged me 32c a min. I was on the phone with them for an hour but they didn't honor the rate they quoted me over the phone. the sales rep over the phone are liars only interesed to make a sale.