I should have done research before using this awful company! Lesson learned..I thought I wouldn't need to do anything but order it online and wait for it to come UPS next day air for 19 bucks! Then I find out I have to submit a form witnessed by notary..which I did..I still don't have the birth certificate and it's been three weeks! Avoid this company! It would have been quicker to just go in and wait in line. Never again!!
I chose their service, because they claimed to be faster and easier. i needed a birth certificate for my daughter for her passport. i was directed to vitalchek from the missouri health department page, so of course i assumed it was a verified company they approve. now i just feel scammed. it is not even the $26 dollars i paid- i needed this document and had only 3 months before our trip. 1.5 months later i am still without the certificate and customer service just keeps asking the health department for more information. they never reply.
I paid to use their service, then they said there was additional requirements (email a notarized form). The whole point of the website is to not leave the house. Had they mentioned this requirement before, there would not have been any problem (but then many peple would not use their service). They also make you click a button that says the fee is non-refundable. DO NOT use this service.
On top of that, the customer service was a joke. I told them how mad I was and that I wanted a full refund and the lady asked if I wanted to continue the process to get my paperwork. 8 emails later the problem is still not resolved.
Vitalchek endorse by Pennsylvania stated it would provide expidited birth certificate for a fee. Fee paid, all forms submitted and resubmiited 5 to 6 times. Some days they said they had them all other days they said they didnt. After 3 months no birth certificate. Called Vitalchek the stated the order was over 45 days old therefore credit card was charged and no refund given.
Called Pennsalvania Attourney General Kathleen Kane about this incident. Spoke at length with her Assistant Ellen. She said that this was any of there concern. If you go to Pennsalvania's State Website and order online it sent you automatically to Vitalchek. I am wondering who gets the kick back on this operation? The State of Pennsalvannia recomends and requires you use this service.
Look on the net there are hundreds of complaints against this company. My personal advise is dont use Vitalchek and dont vote for Kathleen Kane
VitalChek Reviews
Birth Certificate rip off
I should have done research before using this awful company! Lesson learned..I thought I wouldn't need to do anything but order it online and wait for it to come UPS next day air for 19 bucks! Then I find out I have to submit a form witnessed by notary..which I did..I still don't have the birth certificate and it's been three weeks! Avoid this company! It would have been quicker to just go in and wait in line. Never again!!
I chose their service, because they claimed to be faster and easier. i needed a birth certificate for my daughter for her passport. i was directed to vitalchek from the missouri health department page, so of course i assumed it was a verified company they approve. now i just feel scammed. it is not even the $26 dollars i paid- i needed this document and had only 3 months before our trip. 1.5 months later i am still without the certificate and customer service just keeps asking the health department for more information. they never reply.
RIP OFF BEWARE stay far away from that company!
I paid to use their service, then they said there was additional requirements (email a notarized form). The whole point of the website is to not leave the house. Had they mentioned this requirement before, there would not have been any problem (but then many peple would not use their service). They also make you click a button that says the fee is non-refundable. DO NOT use this service.
On top of that, the customer service was a joke. I told them how mad I was and that I wanted a full refund and the lady asked if I wanted to continue the process to get my paperwork. 8 emails later the problem is still not resolved.
Vitalchek endorse by Pennsylvania stated it would provide expidited birth certificate for a fee. Fee paid, all forms submitted and resubmiited 5 to 6 times. Some days they said they had them all other days they said they didnt. After 3 months no birth certificate. Called Vitalchek the stated the order was over 45 days old therefore credit card was charged and no refund given.
Called Pennsalvania Attourney General Kathleen Kane about this incident. Spoke at length with her Assistant Ellen. She said that this was any of there concern. If you go to Pennsalvania's State Website and order online it sent you automatically to Vitalchek. I am wondering who gets the kick back on this operation? The State of Pennsalvannia recomends and requires you use this service.
Look on the net there are hundreds of complaints against this company. My personal advise is dont use Vitalchek and dont vote for Kathleen Kane