I signed up a free trial on videostripe. I immediately canceled because the videos were very low quality movies I have never heard of. My account was debited $1 for the free trial as a 'verification' method. However my account was never credited the amount.
I contacted videostripe a week after, and they said due to technical difficulty it did not credit, however I should see the refund posted in a few days.
I contacted two weeks later, and they also said the same thing.
I contacted today, 25 days later, and customer support said they did credit the amount. However I have confirmed with my bank that this amount was never credited.
I believe this company is a rip-off, they delay and try to confuse customers in hopes of giving up on $1. But I am not after the $1, I am after the company that uses deceptive practices.
VideoStripe.com advertises a free 7-day trial for its film streaming service. The service works as advertised, but before signing up for the trial you are informed that you need to supply a credit card for authorization purposes. One or more fees totalling "up to $2.00" will be withdrawn and re-deposited immediately.
Upon signing up, you are informed that the fee will not be refunded until the conclusion of your trial, but will be refunded instantly in the event of account cancelation. Upon canceling your account, you are told that the fee will be refunded "in a few days."
Their customer service consists entirely of non-native English speakers who simply reiterate the information you are provided with *after* you sign up.
VideoStripe.com Reviews
I signed up a free trial on videostripe. I immediately canceled because the videos were very low quality movies I have never heard of. My account was debited $1 for the free trial as a 'verification' method. However my account was never credited the amount.
I contacted videostripe a week after, and they said due to technical difficulty it did not credit, however I should see the refund posted in a few days.
I contacted two weeks later, and they also said the same thing.
I contacted today, 25 days later, and customer support said they did credit the amount. However I have confirmed with my bank that this amount was never credited.
I believe this company is a rip-off, they delay and try to confuse customers in hopes of giving up on $1. But I am not after the $1, I am after the company that uses deceptive practices.
VideoStripe.com advertises a free 7-day trial for its film streaming service. The service works as advertised, but before signing up for the trial you are informed that you need to supply a credit card for authorization purposes. One or more fees totalling "up to $2.00" will be withdrawn and re-deposited immediately.
Upon signing up, you are informed that the fee will not be refunded until the conclusion of your trial, but will be refunded instantly in the event of account cancelation. Upon canceling your account, you are told that the fee will be refunded "in a few days."
Their customer service consists entirely of non-native English speakers who simply reiterate the information you are provided with *after* you sign up.