John owner of Verly Pro Moving Labor sent an E-mail message confirming the prearranged move that was to take place today 4/22/15. He said that he needed the Payment Pin number to proceed with the pickup, delivery, and unloading of the UBOX. Confirmation of the move was provided to John and he also received the pincode which he immediatly used to cash in marking the job with Moving Helpers.com through Uhaul complete. I tried to call John several times and he never answer the phone. I e-mailed john and called Uhaul and Moving helpers and both said that could not help me because I provided John with the PIN code for payment and that I should have waited until he was done with the move. In a nut shell we were told by Uhaul we were most likely scammed. I then called American Express to look into the matter and also filed a report with the BBB and AG office here in Illinois. I would not recommend Moving Helpers or Verly Pro Moving Labor to anyone unless they want to be scammed. He stole money from me by failing to provide a service that was prearranged months in advance. It is now 3:55pm CST and John has not called me at all. I don't expect the thief to call me and that is why I am looking to get the word out about this business so that this company does not find another sucker.
I hired Verlys Pro Moving Labor to load and unload my U-Haul moving truck I rented for June 30th. I pre-paid Verlys Pro Moving Labor $200 via the website MovingHelp.com. I scheduled 1pm on June 30th for them to come load my truck. On June 29th at 10pm I received a voicemail from them saying that their computers went down and they needed to re-verify the time of the move. I called back first thing in the morning at 8am, no answer, I left a message. At 9:30am I still hadn't heard back so I called again and left another message. I waited until 11am and still had no call back. Finally at 11:30am I called a third time and they answered, they verified that the movers would be at my home at 1pm. at 12:40pm I got a call from them saying the movers were running behind from a morning move and they would be at my house in 2 hours at 3pm. Then at 2:30pm they called me and said that one of their movers quit and they had no one else to move me. I asked what I was supposed to do about my truck rental and they said it wasn't their problem. I said that it is their problem because I paid for the truck rental, gas, mileage and my time I took off work for the day. They refused to do anything and gave me the manager's phone number. I called him right away and it went to voicemail, I left a message and waited for 30 minutes and no call back. I called the first lady (Christie) again who called me earlier and she wasn't answering either. I then tried to keep calling both numbers 20 more times throughout the rest of the day and evening and not once did anyone pick up. I left voicemails each time asking them to return my calls and I never got a call back. Clearly they were avoiding my calls because later on the phone didn't ring when I called, it went straight to voicemail which means they turned off their phones.
Verlys Pro Moving Labor Reviews
John owner of Verly Pro Moving Labor sent an E-mail message confirming the prearranged move that was to take place today 4/22/15. He said that he needed the Payment Pin number to proceed with the pickup, delivery, and unloading of the UBOX. Confirmation of the move was provided to John and he also received the pincode which he immediatly used to cash in marking the job with Moving Helpers.com through Uhaul complete. I tried to call John several times and he never answer the phone. I e-mailed john and called Uhaul and Moving helpers and both said that could not help me because I provided John with the PIN code for payment and that I should have waited until he was done with the move. In a nut shell we were told by Uhaul we were most likely scammed. I then called American Express to look into the matter and also filed a report with the BBB and AG office here in Illinois. I would not recommend Moving Helpers or Verly Pro Moving Labor to anyone unless they want to be scammed. He stole money from me by failing to provide a service that was prearranged months in advance. It is now 3:55pm CST and John has not called me at all. I don't expect the thief to call me and that is why I am looking to get the word out about this business so that this company does not find another sucker.
I hired Verlys Pro Moving Labor to load and unload my U-Haul moving truck I rented for June 30th. I pre-paid Verlys Pro Moving Labor $200 via the website MovingHelp.com. I scheduled 1pm on June 30th for them to come load my truck. On June 29th at 10pm I received a voicemail from them saying that their computers went down and they needed to re-verify the time of the move. I called back first thing in the morning at 8am, no answer, I left a message. At 9:30am I still hadn't heard back so I called again and left another message. I waited until 11am and still had no call back. Finally at 11:30am I called a third time and they answered, they verified that the movers would be at my home at 1pm. at 12:40pm I got a call from them saying the movers were running behind from a morning move and they would be at my house in 2 hours at 3pm. Then at 2:30pm they called me and said that one of their movers quit and they had no one else to move me. I asked what I was supposed to do about my truck rental and they said it wasn't their problem. I said that it is their problem because I paid for the truck rental, gas, mileage and my time I took off work for the day. They refused to do anything and gave me the manager's phone number. I called him right away and it went to voicemail, I left a message and waited for 30 minutes and no call back. I called the first lady (Christie) again who called me earlier and she wasn't answering either. I then tried to keep calling both numbers 20 more times throughout the rest of the day and evening and not once did anyone pick up. I left voicemails each time asking them to return my calls and I never got a call back. Clearly they were avoiding my calls because later on the phone didn't ring when I called, it went straight to voicemail which means they turned off their phones.