Do not switch to Verde Energy USA. They claim to save people money on electric but what they don't tell you is that they might double your electric rate at any point without notification. I received at $690 electric bill in the month of August and now they are not calling me back. They are a scam. They claim you enrolled in a variable rate plan but that is not told to you up front. How could a rate vary from .09 cents to .18 cents in one month?? It's absurd and they are not friendly to deal with either. Please don't make the same mistake I made.
OK, so the other day my gf filled out an online survey to try and get me an xbox live gold membership code. ( Shes so sweet) Anyways, the following day she got 6 bazillion calls from a number of random people soliciting different services. One of these happened to be Verde Energy USA. After several minutes she made the decision to try to get the fixed rate which was lower than our National Grid bill. I decided to take matters into my own hands and googled Verde Scams as the keywords. To my surprise there were several bad reviews and many complaints filed to the BBB stating that although they did receive the $75 rebate, they also received electric bills more than double what they were paying before. That doesnt sound right. A fixed rate lower than our current heating bill that doubles the bill? I will not recommend Verde to anyone. The customer service woman was rude.....and the gentlemen that spoke to my gf was a complete idiot. Also, to any others reading this who happened to be duped by these lowlifes id advise you call your service provider and request they block the company from utilizing your account information and it is at no cost to block. We did this and are pleased to announce our bill hasnt gone up. thank you google!
I received a call from an agent who works for Verde. Their current rate on offer for MA is 11.5 cents per KWH, while Eversource (NSTAR) rate is 15 cents. When I called back, the agent said that this rate is valid for 6 months, with no guarantee on future rates. Their business model, I suspect, is to jack up the price after the 6 months and recoup the money. No thanks!
I suggest using Mass Energy that gives wind and solar at a fixed price. It is also a well-respected non-profit with endorsements from Mass Audubon.
on october 14, 2014 I registered with Verde energey as they said they can make both of my utilitity bill lower every month. The service sounded good to me so i made the decision to go for it . That same day I had a change of thought after speaking with my fiance about what i had signed up for, he gave me his opinion and i chose to call Verde Energey back to cancel the services that should not have even went into there billing system yet as it was only a few hours later from when i registered with them.
When i called Verde energy at this number 1-800-388-3862 , they said everything was ok and they can deffivntely cancel the service for me. Over the next 5 months they have been charging my gas bill, basically they only cancelled there service on my electric but not my gas bill. They still have not refunded me after numerous attempts of me calling to request my refund. I have not even received a reply.I should not have been billed since i requested a cancellation the same exact day. I do have the right to cancel something if i dont want it.
I could see if i waited to cancel but it was the same exact day, what is there to charge ? a few minutes of phone time it took to register? couple hours i waited to cancel ? the point is i canceled there service before they could even charge me for there service, and they never removed them selves from my gas bill and continued to charge me for 5 months, each month i called them to try and resolve this issue and they have not resolved this at all , My next step is opening up a Law suit against there company for charging me for something i didnt want and not refunding me my money back.
This is from my complaint to the BBB about Verde Energy
I received a flyer in the mail from Verde Energy and decided to give them a try. They gave a $75 rebate, and I think that I know why. I checked my next energy bill with their charges on it and it shows that my bill more than doubled from what my previous bill was with my regular supplier. My billing summary stated that my charges were $189 higher this month than they were last month for "non energy" charges. I called my energy company and they said that if I hadn't chosen Verde, the $189 would not exist on my bill.
I am FURIOUS with Verde and think that they are a bunch of crooks. I cancelled a couple days after I realized this and they told me that it will take a couple more bills to completely cancel! I cannot afford to do this! I demand not to be charged! The billing practices with Verde are very unethical and very unprofessional. I checked on the 83 billing complaints they already have and most of them are stating what I am stating here. They were all getting bills that are twice as high than they were before Verde. If my bills are not excused, I will share my complaint as well as all of the others on every social media outlet that I can get my hands on. I also have a benefit at work that allows for free legal counsel and will also seek that if the bills are not excused.
My grandfather was urged over the phone to switch from AEP ohio power to Verde recently based solely on price. He was told nothing about his power would be from "100% green" sources and from them would be cheaper that his current providers "green" sources. I actually work for a utility in Michigan and have never seen this kind of deception when marketing your electrical service to a potential customer. Very shady in my opinion.
Also noticed fudged numbers about the prices in ohio on their website.
they charged me double what the local utility would, and then when I cancelled, they started calling me constantly, from India, to get me to switch back. They are thieves, liars, and bastards. Don't use them. Don't reward them for this kind of behavior.
My bills have skyrocketed with Verde Energy. More than doubled in price! I am shocked that my bills have increased literally hundreds of dollars each month. I called Verde and was told there was a charge to have my meter checked! There is a problem here. I see from numerous complaints that I am not an isolated example. This company used to be TruSmart Energy. Verde has questionable ethics!! Do not use this supplier. I too have been scammed.
fixed rate for six months. Was told would be notified one month prior to expiration. No notification rate went sky high. Called was willing to resign for another year if they would credit my account. They laughed.
I was contacted by Verde Energy USA ,telling me their company has the cheapest carrier price for my electric company. Which I have Ohio Edison as electric. I BELIEVED them they were cheaper. The company lied to me, after first billing my electric bill sky rocketed. Verde carrier for electric was more then my electric itself.
I called Ohio Edison complaining and they have CHEAPER RATE they said. I cancelled Verde and was charged another month for their service. Heres my bill now 281.66 which ohio edison is 113.63 plus 168.03 which is Verde charges. I am so upset over this. They take advantage of people and I told them I am on disability and cant afford a high price, verde kept saying they are CHEAPEST.
DO NOT BELIEVE ANYTHING THEY SAY. MY ELECTRIC TRIPLED.
Our bill immediately doubled and tripled. I do not recommend this company at all. No it was not stated that the energy was 'green' or anything else over the phone. Don't do it. We were told the rate was fixed and low. LIES. I do not recommend at all. Our bill went from $123 per month to 228, to $400...
No thanks. Everything the complaints say here, is all truth. No thank you. No. I can't wait until this billing cycle is over.
"We were happy to be able to enroll in Verde’s 100% renewable energy offer. We think it is important for everyone to support electric generation from renewable energy resources like wind, solar and hydro."
-Homeowner in Weston, MA
"Verde’s 12 month fixed rate offer with no early termination fees allowed us to lock in our cost now and still have the flexibility in case we ever want to shop for another rate like Verde’s at a later date."
-Small business owner in Boston, MA
"We did not know about Energy Choice until we heard about Verde’s offer and are happy that we were able to select a third party supply company like Verde and be able to take advantage of a 100% renewable energy option."
"We have a large house that is over 200 years old and not energy efficient. We liked the ability to lock in a 12 month fixed rate with Verde and having a 100% renewable energy option made us feel even better with our choice of Verde."
-Homeowner in Westport, CT
"Once I realized that switching to Verde Energy USA would not impact my utility service and that I could receive a $75 cash bonus rebate, selecting Verde Energy was an easy decision."
-Homeowner in Wethersfield, CT
"I own a large indoor athletic facility so our electric usage is high year round. Verde's rate was below many of the competitive offers I reviewed and not Verde did not have any cancellation fees while competitive offers had hundreds of $$$ of cancellation fees."
-Business Owner in New Haven, CT
"We could not be happier with the savings we are realizing with Verde Energy USA and the $75 cash back bonus on our current utility bill is an added benefit. In today's economic times every dollar of savings is important."
Verde Energy USA Reviews
Do not switch to Verde Energy USA. They claim to save people money on electric but what they don't tell you is that they might double your electric rate at any point without notification. I received at $690 electric bill in the month of August and now they are not calling me back. They are a scam. They claim you enrolled in a variable rate plan but that is not told to you up front. How could a rate vary from .09 cents to .18 cents in one month?? It's absurd and they are not friendly to deal with either. Please don't make the same mistake I made.
Verde Energy is Crooked
OK, so the other day my gf filled out an online survey to try and get me an xbox live gold membership code. ( Shes so sweet) Anyways, the following day she got 6 bazillion calls from a number of random people soliciting different services. One of these happened to be Verde Energy USA. After several minutes she made the decision to try to get the fixed rate which was lower than our National Grid bill. I decided to take matters into my own hands and googled Verde Scams as the keywords. To my surprise there were several bad reviews and many complaints filed to the BBB stating that although they did receive the $75 rebate, they also received electric bills more than double what they were paying before. That doesnt sound right. A fixed rate lower than our current heating bill that doubles the bill? I will not recommend Verde to anyone. The customer service woman was rude.....and the gentlemen that spoke to my gf was a complete idiot. Also, to any others reading this who happened to be duped by these lowlifes id advise you call your service provider and request they block the company from utilizing your account information and it is at no cost to block. We did this and are pleased to announce our bill hasnt gone up. thank you google!
Good-old adjustable-rate scam
I received a call from an agent who works for Verde. Their current rate on offer for MA is 11.5 cents per KWH, while Eversource (NSTAR) rate is 15 cents. When I called back, the agent said that this rate is valid for 6 months, with no guarantee on future rates. Their business model, I suspect, is to jack up the price after the 6 months and recoup the money. No thanks!
I suggest using Mass Energy that gives wind and solar at a fixed price. It is also a well-respected non-profit with endorsements from Mass Audubon.
https://www.massenergy.org/renewable-energy/nstar
on october 14, 2014 I registered with Verde energey as they said they can make both of my utilitity bill lower every month. The service sounded good to me so i made the decision to go for it . That same day I had a change of thought after speaking with my fiance about what i had signed up for, he gave me his opinion and i chose to call Verde Energey back to cancel the services that should not have even went into there billing system yet as it was only a few hours later from when i registered with them.
When i called Verde energy at this number 1-800-388-3862 , they said everything was ok and they can deffivntely cancel the service for me. Over the next 5 months they have been charging my gas bill, basically they only cancelled there service on my electric but not my gas bill. They still have not refunded me after numerous attempts of me calling to request my refund. I have not even received a reply.I should not have been billed since i requested a cancellation the same exact day. I do have the right to cancel something if i dont want it.
I could see if i waited to cancel but it was the same exact day, what is there to charge ? a few minutes of phone time it took to register? couple hours i waited to cancel ? the point is i canceled there service before they could even charge me for there service, and they never removed them selves from my gas bill and continued to charge me for 5 months, each month i called them to try and resolve this issue and they have not resolved this at all , My next step is opening up a Law suit against there company for charging me for something i didnt want and not refunding me my money back.
This is from my complaint to the BBB about Verde Energy
I received a flyer in the mail from Verde Energy and decided to give them a try. They gave a $75 rebate, and I think that I know why. I checked my next energy bill with their charges on it and it shows that my bill more than doubled from what my previous bill was with my regular supplier. My billing summary stated that my charges were $189 higher this month than they were last month for "non energy" charges. I called my energy company and they said that if I hadn't chosen Verde, the $189 would not exist on my bill.
I am FURIOUS with Verde and think that they are a bunch of crooks. I cancelled a couple days after I realized this and they told me that it will take a couple more bills to completely cancel! I cannot afford to do this! I demand not to be charged! The billing practices with Verde are very unethical and very unprofessional. I checked on the 83 billing complaints they already have and most of them are stating what I am stating here. They were all getting bills that are twice as high than they were before Verde. If my bills are not excused, I will share my complaint as well as all of the others on every social media outlet that I can get my hands on. I also have a benefit at work that allows for free legal counsel and will also seek that if the bills are not excused.
Grandfather was talked into switching to Verde
My grandfather was urged over the phone to switch from AEP ohio power to Verde recently based solely on price. He was told nothing about his power would be from "100% green" sources and from them would be cheaper that his current providers "green" sources. I actually work for a utility in Michigan and have never seen this kind of deception when marketing your electrical service to a potential customer. Very shady in my opinion.
Also noticed fudged numbers about the prices in ohio on their website.
Amazing they are still a BBB A+ rated company.
good
for your info verde energy is out NORWALK CONNECTICUT. on a 4 month FIXED RATE. we are ALL friendly. so get your info correct
absolutely unethical
they charged me double what the local utility would, and then when I cancelled, they started calling me constantly, from India, to get me to switch back. They are thieves, liars, and bastards. Don't use them. Don't reward them for this kind of behavior.
Charges Skyrocketed!
My bills have skyrocketed with Verde Energy. More than doubled in price! I am shocked that my bills have increased literally hundreds of dollars each month. I called Verde and was told there was a charge to have my meter checked! There is a problem here. I see from numerous complaints that I am not an isolated example. This company used to be TruSmart Energy. Verde has questionable ethics!! Do not use this supplier. I too have been scammed.
SCAM
fixed rate for six months. Was told would be notified one month prior to expiration. No notification rate went sky high. Called was willing to resign for another year if they would credit my account. They laughed.
They called me up and said they can cut my bill in half. It's nowhere near half, it's over $700.
I was contacted by Verde Energy USA ,telling me their company has the cheapest carrier price for my electric company. Which I have Ohio Edison as electric. I BELIEVED them they were cheaper. The company lied to me, after first billing my electric bill sky rocketed. Verde carrier for electric was more then my electric itself.
I called Ohio Edison complaining and they have CHEAPER RATE they said. I cancelled Verde and was charged another month for their service. Heres my bill now 281.66 which ohio edison is 113.63 plus 168.03 which is Verde charges. I am so upset over this. They take advantage of people and I told them I am on disability and cant afford a high price, verde kept saying they are CHEAPEST.
DO NOT BELIEVE ANYTHING THEY SAY. MY ELECTRIC TRIPLED.
Not good
Our bill immediately doubled and tripled. I do not recommend this company at all. No it was not stated that the energy was 'green' or anything else over the phone. Don't do it. We were told the rate was fixed and low. LIES. I do not recommend at all. Our bill went from $123 per month to 228, to $400...
No thanks. Everything the complaints say here, is all truth. No thank you. No. I can't wait until this billing cycle is over.
awesome
Reviews - Massachusetts
"We were happy to be able to enroll in Verde’s 100% renewable energy offer. We think it is important for everyone to support electric generation from renewable energy resources like wind, solar and hydro."
-Homeowner in Weston, MA
"Verde’s 12 month fixed rate offer with no early termination fees allowed us to lock in our cost now and still have the flexibility in case we ever want to shop for another rate like Verde’s at a later date."
-Small business owner in Boston, MA
"We did not know about Energy Choice until we heard about Verde’s offer and are happy that we were able to select a third party supply company like Verde and be able to take advantage of a 100% renewable energy option."
-Homeowner in Rutland, MA
awesome
Reviews - Ohio
"We found Verde’s offer to essentially be risk free since there is no contract and no related cancellation
penalties. The $75 cash bonus rebate made our decision to enroll with Verde to be a no brainer!"
-Homeowner in Cincinnati, OH
"I own a small retail business so I enrolled both my home and business accounts so I can maximize my
savings."
-Business owner in Norwood, OH
"I have created my profile in Verde’s free Energy Savings Solutions feature and am now starting to monitor
my monthly usage and find ways to reduce my monthly electric usage so I can save even more money. Great
benefit in addition to my low rate."
-Homeowner in Glendale , OH
awesome
"We have a large house that is over 200 years old and not energy efficient. We liked the ability to lock in a 12 month fixed rate with Verde and having a 100% renewable energy option made us feel even better with our choice of Verde."
-Homeowner in Westport, CT
"Once I realized that switching to Verde Energy USA would not impact my utility service and that I could receive a $75 cash bonus rebate, selecting Verde Energy was an easy decision."
-Homeowner in Wethersfield, CT
"I own a large indoor athletic facility so our electric usage is high year round. Verde's rate was below many of the competitive offers I reviewed and not Verde did not have any cancellation fees while competitive offers had hundreds of $$$ of cancellation fees."
-Business Owner in New Haven, CT
"We could not be happier with the savings we are realizing with Verde Energy USA and the $75 cash back bonus on our current utility bill is an added benefit. In today's economic times every dollar of savings is important."
-Homeowner in Trumbull, CT