Vantage Credit Union


Country United States
State Cambodia
City Bridgeton
Address 4020 Fee Fee Rd
Phone (314) 298-0055
Website www.vcu.com/

Vantage Credit Union Reviews

  • Feb 13, 2015

Their business model is completely unethical. Vantage credit union Vcu) charges $30 fees up to 3 even 4 days after depositing a check.

I deposited a $750.55 on 1/10, the statement shows a positive balance on my statement but vcu withdrew $90 (3 times $30) in nfs fees on 1/12.

I deposited $663.14 on 2/6 on 2/9 vcu charged $120 (4 times $30) in nfs fees.

I have never been to a bank where funds were not available close to immediately. Their response when i went to talk to them. "well you deposited in the atm inside our lobby; funds are available faster if you use the deposit lock box in the same lobby". Really??? It's 2015???

This is completely unacceptable, no financial institution i have ever been to takes this long to process a check. I am a single parent with 2 jobs, i live paycheck to paycheck, and i work longer hours than anyone at that bank. For some reason even though i have a positive balance on my statement, they took out a total of $210 in fees. Their only response was "it's not our fault and the only thing we can do is reimburse you one of the $30 fees".

My friend who had introduced me to this credit union said she loved them, and has been with them since 1999 (15 years). She came with me to talk to them because recently she had had a similar issue happen to her. She told the banker she would be closing the two accounts she has had with them for 15 years. She was furious.

For being a credit union, we both came to the conclusion that vcu does a disservice to the community by charging these enormous fees due to the fact they arbitrarily decide to withhold funds in your account for up to 2 business day, meaning that it can be up to 4 days if you happen to deposit around a weekend!!!!

Again it's 2015, these are unethical business practices and do not provide the service to the community they claim to service. Not only that but they are up to 18 complaints now on the bbb Including mine). Read each and everyone of them before you decide for yourself.

My advice, if you are middle class avoid at all cost because it will cost you!

Check usaa - they are incredible and up to date with all of the technology you would expect from 2015, like processing your check from home and making the funds available immediately, what an amazing concept!!!! (:

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