"We’re sorry to receive Mr. ZalecK’s complaint. Although he’s requesting a refund he does not qualify at this time. "
My response to this insulting statement; This above statement/opening of Universal CEO is very poor worded, is arrogant, and intentionally insulting and degrading statement. What is tells me, is All the rest bow, because God himself is speaking! I paid almost three thousands of dollars and they didn’t even care to spell my name correctly.
I finished all the requirements to fulfill their "terms and conditions." I did n’t received from UAC anything that said I didn’t completed, or came short when I finished all the requirements. I requested the refund according to their UAC terms and condition and here this CEO of UAC has nerve to tell all that "Although he’s requesting a refund he does not qualify at this time. " What that tells me, and others, "I got your money, and now get lost you moron!"
I have witnesses that were with me at the time when I went on the link and filled in the necessary information. The first square where there needs to be some date there didn’t take the date, even after the rest of the information was filled, their link didn’t took the message. The rest of the page worked okey. When I clicked to sent the page it always returned that it can’t be send because I need to type in the date.
I Followed the advise from UAC with the browsers, computers and all that. I used the library computers to do it, and changed 4 or so stations, clean the browsers and all that. It didn’t worked as I wrote to them.
When all didn’t worked (Early November 2104) I asked for alternatives, and if I will not hear from them withing a week, I am sending the program to the address on their return able on the package the program came in. I didn’t heard from the UAC about till today.
Since I didn’t received any cooperation/answer from UAC I sent the package back with invoice for $2,995.00 the net amount of the program, after subtracting the shipping cost. They refused to take returned package, and it was sent back to me, and I, in return, refused to accept their package. I am not in possession of their program since early December 2014.
On Jan 6th., 05 I sent a letter via postal service with the account statement to this address and it was return, " Attempted Not Known" in red ink stamp, and hand written "ANK" in blue ink.
I asked may local postal clerk here in Hillsboro what that means and I was told, "They (post office) don’t know anyone by that name at this at this address..."
During the course time I had one or two communications with the "instructor." Basically, I was on my own all the time struggling with their program. There never was a human-to-human inter-reaction between us. I was just unwanted case number there, after I paid all in cash up front for their PTP program. I shouldn’t do that, pay all $2,995.00 up-front. I learned that the ethical and honesty between the UAC owners and the rest of the world are polar opposites.
I gave UAC a fair shot at earning their money from me. I have no problem with it. However, there are many reasons that UAC didn’t met my expectations., thus I did requested the full refund as per their "terms and conditions."
The total refund amounts to $3,111.27 as explained in attached 2nd sent statement of the account sent to the UAC address on their website and which is on the package. (End of the response to BBB in Salt Lake City)
Dear Student Never trust UA guarntee that will telling you 100 % refund is guarantee and simple.
This is the big trick, there are no simple return procedures, it is very complicated and you will not fulfill it any how. it's the great SCAM that you will ever face with this company.
Please read carefly the return procedures and don't depends on the received guarantee.
I had enrolled for nine momths paying $ 2300 but I didn't get any benfits or any added value to my career then I decided to return back the material and get paid but I got shocked.
I need to contact all the victim of this compoany to submit a complain and get our money back, or we can all share to get a lawyer to handle our cases as on case, to prevent the others to get into this trap.
Please find my report as follows:
I had enrolled in your 4 courses PB, QB, PTP and UPB from 9 months based on presentation done in Rancho Cucamonga CA, and what let me enrolled was UA warranty of refund and your reputation, but
I have a problem regarding UA return procedures.
Please find my status and my detailed problem that I face as follows:
I had finished the videos and the material of the PB, QB and UPB, and I had passed the PB and the QB exams, but I failed to pass the UPB exam.
The situation now is as follows: I didn’t find a customer or job to be able to pay the remaining balance of my courses, but I got shocked when I start my return procedures.
I can’t afford any extra penny to fulfill your return procedures for example regarding the QB UA return procedures required a copy from printed reports from the QB copy, that need a printer to be purchased but I can’t buy one, this is only an example and it’s goes to the remaining courses return procedures, all need a lot of money which I don’t have please tell me what I have to do? I am in a very critical situation and I need your help, because my coach didn’t give me any support or solutions regarding my case, regarding the QB I had trained as volunteer to be able to practice and pass the exam, and I passed which mean I took the course, but I don’t understand why I must fulfill all the return requirements although I got passed what is the purpose? In my opinion it’s only to prevent the refund.
Now I need to return back all the materials and receive back my payment which is amount of USD 2300.
Please confirm that I can return back all the material to your address to your attention and I need my refund as soon as possible.
Believe me I am barely will be pay the re-shipping fees, because I don't have any extra money, you have to consider me as a special case, this is my rights and I will not give up.
I sent a proposal to my coach that we can agree that UA deduct an amount can be agreed upon, but I didn’t receive any reply.
Universal Accounting Center Reviews
"We’re sorry to receive Mr. ZalecK’s complaint. Although he’s requesting a refund he does not qualify at this time. "
My response to this insulting statement; This above statement/opening of Universal CEO is very poor worded, is arrogant, and intentionally insulting and degrading statement. What is tells me, is All the rest bow, because God himself is speaking! I paid almost three thousands of dollars and they didn’t even care to spell my name correctly.
I finished all the requirements to fulfill their "terms and conditions." I did n’t received from UAC anything that said I didn’t completed, or came short when I finished all the requirements. I requested the refund according to their UAC terms and condition and here this CEO of UAC has nerve to tell all that "Although he’s requesting a refund he does not qualify at this time. " What that tells me, and others, "I got your money, and now get lost you moron!"
I have witnesses that were with me at the time when I went on the link and filled in the necessary information. The first square where there needs to be some date there didn’t take the date, even after the rest of the information was filled, their link didn’t took the message. The rest of the page worked okey. When I clicked to sent the page it always returned that it can’t be send because I need to type in the date.
I Followed the advise from UAC with the browsers, computers and all that. I used the library computers to do it, and changed 4 or so stations, clean the browsers and all that. It didn’t worked as I wrote to them.
When all didn’t worked (Early November 2104) I asked for alternatives, and if I will not hear from them withing a week, I am sending the program to the address on their return able on the package the program came in. I didn’t heard from the UAC about till today.
Since I didn’t received any cooperation/answer from UAC I sent the package back with invoice for $2,995.00 the net amount of the program, after subtracting the shipping cost. They refused to take returned package, and it was sent back to me, and I, in return, refused to accept their package. I am not in possession of their program since early December 2014.
On Jan 6th., 05 I sent a letter via postal service with the account statement to this address and it was return, " Attempted Not Known" in red ink stamp, and hand written "ANK" in blue ink.
I asked may local postal clerk here in Hillsboro what that means and I was told, "They (post office) don’t know anyone by that name at this at this address..."
During the course time I had one or two communications with the "instructor." Basically, I was on my own all the time struggling with their program. There never was a human-to-human inter-reaction between us. I was just unwanted case number there, after I paid all in cash up front for their PTP program. I shouldn’t do that, pay all $2,995.00 up-front. I learned that the ethical and honesty between the UAC owners and the rest of the world are polar opposites.
I gave UAC a fair shot at earning their money from me. I have no problem with it. However, there are many reasons that UAC didn’t met my expectations., thus I did requested the full refund as per their "terms and conditions."
The total refund amounts to $3,111.27 as explained in attached 2nd sent statement of the account sent to the UAC address on their website and which is on the package. (End of the response to BBB in Salt Lake City)
Dear Student Never trust UA guarntee that will telling you 100 % refund is guarantee and simple.
This is the big trick, there are no simple return procedures, it is very complicated and you will not fulfill it any how. it's the great SCAM that you will ever face with this company.
Please read carefly the return procedures and don't depends on the received guarantee.
I had enrolled for nine momths paying $ 2300 but I didn't get any benfits or any added value to my career then I decided to return back the material and get paid but I got shocked.
I need to contact all the victim of this compoany to submit a complain and get our money back, or we can all share to get a lawyer to handle our cases as on case, to prevent the others to get into this trap.
Please find my report as follows:
I had enrolled in your 4 courses PB, QB, PTP and UPB from 9 months based on presentation done in Rancho Cucamonga CA, and what let me enrolled was UA warranty of refund and your reputation, but
I have a problem regarding UA return procedures.
Please find my status and my detailed problem that I face as follows:
I had finished the videos and the material of the PB, QB and UPB, and I had passed the PB and the QB exams, but I failed to pass the UPB exam.
The situation now is as follows: I didn’t find a customer or job to be able to pay the remaining balance of my courses, but I got shocked when I start my return procedures.
I can’t afford any extra penny to fulfill your return procedures for example regarding the QB UA return procedures required a copy from printed reports from the QB copy, that need a printer to be purchased but I can’t buy one, this is only an example and it’s goes to the remaining courses return procedures, all need a lot of money which I don’t have please tell me what I have to do? I am in a very critical situation and I need your help, because my coach didn’t give me any support or solutions regarding my case, regarding the QB I had trained as volunteer to be able to practice and pass the exam, and I passed which mean I took the course, but I don’t understand why I must fulfill all the return requirements although I got passed what is the purpose? In my opinion it’s only to prevent the refund.
Now I need to return back all the materials and receive back my payment which is amount of USD 2300.
Please confirm that I can return back all the material to your address to your attention and I need my refund as soon as possible.
Believe me I am barely will be pay the re-shipping fees, because I don't have any extra money, you have to consider me as a special case, this is my rights and I will not give up.
I sent a proposal to my coach that we can agree that UA deduct an amount can be agreed upon, but I didn’t receive any reply.