After doing business with them 3 years they were going to charge me $800 when I opened a second store and wanted to do my processing through them. I decided to go with another processor that appreciated my business more. I had originally signed a 2 year contract with United Merchants Processing. I canceled after 3 years and they charged me $300! I called and they said that the contract automatically renews. The contract is pages and pages long. I was never told about an automatic renewal. I asked the representative, Brian Smith, if there was anything else I needed to know. Any kind of fees, or anything he hadn't told me. He said no. The fact that the contract automatically renews is significant and I should have been told! I signed a 2 year contract and I more than fulfilled my obligation. A $300 cancellation fee after fulfilling the terms of my contract is nothing short of thievery. I will be disputing the charge with my bank as they still have not supplied me with a copy of the contract that states the 'automatic renewal'. Liars and thieves. Take your business somewhere else.
United Merchant Processing Reviews
After doing business with them 3 years they were going to charge me $800 when I opened a second store and wanted to do my processing through them. I decided to go with another processor that appreciated my business more. I had originally signed a 2 year contract with United Merchants Processing. I canceled after 3 years and they charged me $300! I called and they said that the contract automatically renews. The contract is pages and pages long. I was never told about an automatic renewal. I asked the representative, Brian Smith, if there was anything else I needed to know. Any kind of fees, or anything he hadn't told me. He said no. The fact that the contract automatically renews is significant and I should have been told! I signed a 2 year contract and I more than fulfilled my obligation. A $300 cancellation fee after fulfilling the terms of my contract is nothing short of thievery. I will be disputing the charge with my bank as they still have not supplied me with a copy of the contract that states the 'automatic renewal'. Liars and thieves. Take your business somewhere else.