Unicare Center For Cosmetic & Implant Dentistry Reviews
Jun 25, 2015
My dentist's office and I have been going around and around for crown coverage performed on 12/29/14 in the amount of $1900! I have been a member for several years and UniCare consistently makes it difficult for my dentist's office to submit claims for service--they are told they haven't received the claim, x-rays, supporting documents, etc. My dentist's office has to resubmit the documents (and fax) several times for each claim. For the service of 12/29/14 UniCare is saying they are not providing coverage for "incomplete treatment." UniCare provided the name and telephone number of the consulting dentist who reviewed the claim/documents and said he could be contacted by my dentist. My dentist has called several times and the consulting dentist has not returned the calls. Now UniCare is requesting "post-op" x-rays to confirm the treatment was completed! Does UniCare really think I would settle for and go home with incomplete treatment? It is an insult and absurd for UniCare to insinuate that we are trying to rip them off--they don't provide all that much coverage to begin with to even bother trying to rip them off. Ever since UniCare no longer provides individual dental coverage (which I still have) they have been increasingly difficult to deal with--are they doing this on purpose so I will drop them? I do not recommend UniCare dental coverage.
I have had appointments (yes, more than one) run approximately 4 hours, with actual interaction time being 15-30 minutes. I am one of many this office inconveniences, as I have witnessed others wait or leave in frustration over the wait time.
I was talked into getting a Care Credit card here, which I now need to cancel, and I'm sure will affect my credit score. Hardly anyone accepts this card, and the interest rate is crazy. They are currently hassling another doctor of mine.
I had a filling fall out 2 weeks or less time after I got it put in. I was given incorrect information regarding my filling options, as well. The other opinion I got was that the treatment he highly recommended to me was far too extreme. Thank goodness I went the "cheap" route, according to Dr. Noie.
Obviously, after all these terrible experiences, I went to another office to get my work re-done. I called their office BEFORE I got the new filling asking to be refunded for ONE of my three fillings. Only the one that fell out. I find this to be a reasonable request. Because Dr. Noie speaks to me like a used car salesman, I also asked I not have to speak with him, as I had already made my decision to go to another dentist, and did not want him trying to talk me in to going back to him. They did not contact me for a while, so I had to get the work re-done before we spoke again.
I received a call today saying Dr. Noie refused to refund me because he "wished I would have gone to him". I explained once again, a little less nicely this time, that I do not trust him to work on me, and that I just need refunded for the sub par work. I was told this was not an option. I paid a total of $627.00 for the 3 fillings, no insurance. This office has now stolen $209.00 from me. I am beyond furious.
Unicare Center For Cosmetic & Implant Dentistry Reviews
My dentist's office and I have been going around and around for crown coverage performed on 12/29/14 in the amount of $1900! I have been a member for several years and UniCare consistently makes it difficult for my dentist's office to submit claims for service--they are told they haven't received the claim, x-rays, supporting documents, etc. My dentist's office has to resubmit the documents (and fax) several times for each claim. For the service of 12/29/14 UniCare is saying they are not providing coverage for "incomplete treatment." UniCare provided the name and telephone number of the consulting dentist who reviewed the claim/documents and said he could be contacted by my dentist. My dentist has called several times and the consulting dentist has not returned the calls. Now UniCare is requesting "post-op" x-rays to confirm the treatment was completed! Does UniCare really think I would settle for and go home with incomplete treatment? It is an insult and absurd for UniCare to insinuate that we are trying to rip them off--they don't provide all that much coverage to begin with to even bother trying to rip them off. Ever since UniCare no longer provides individual dental coverage (which I still have) they have been increasingly difficult to deal with--are they doing this on purpose so I will drop them? I do not recommend UniCare dental coverage.
I have had appointments (yes, more than one) run approximately 4 hours, with actual interaction time being 15-30 minutes. I am one of many this office inconveniences, as I have witnessed others wait or leave in frustration over the wait time.
I was talked into getting a Care Credit card here, which I now need to cancel, and I'm sure will affect my credit score. Hardly anyone accepts this card, and the interest rate is crazy. They are currently hassling another doctor of mine.
I had a filling fall out 2 weeks or less time after I got it put in. I was given incorrect information regarding my filling options, as well. The other opinion I got was that the treatment he highly recommended to me was far too extreme. Thank goodness I went the "cheap" route, according to Dr. Noie.
Obviously, after all these terrible experiences, I went to another office to get my work re-done. I called their office BEFORE I got the new filling asking to be refunded for ONE of my three fillings. Only the one that fell out. I find this to be a reasonable request. Because Dr. Noie speaks to me like a used car salesman, I also asked I not have to speak with him, as I had already made my decision to go to another dentist, and did not want him trying to talk me in to going back to him. They did not contact me for a while, so I had to get the work re-done before we spoke again.
I received a call today saying Dr. Noie refused to refund me because he "wished I would have gone to him". I explained once again, a little less nicely this time, that I do not trust him to work on me, and that I just need refunded for the sub par work. I was told this was not an option. I paid a total of $627.00 for the 3 fillings, no insurance. This office has now stolen $209.00 from me. I am beyond furious.