Took my 1996 Honda in for a head gasket job. Travis showed me that according to his computer it was a 6 hour job and he would have it done in 3 days at a cost of $450 including fluids and parts. Since I did not want to have any unexpected problems later on I also gave him the instruction to send the head to a machine shop to have it re-surfaced and authorized hime to add an extra $107 to my bill for this service.
Well a 3 day job turned into a month and when I finally came to pick up my car he notified me that he had lost the keys. I left without my car again.
The next day Travis had a locksmith come and make a new key so that I could finally come and pick up my car. I was very happy to finally have my car but that didn't last long. I paid my bill which came out to $689 plus an additional $50 in parts which I had provided to him during the process of completing the job and proceeded to drive the car away.
I made it approximately 1 or 2 miles before the car started acting up. It took me 2 feet in order to drive the car. I had to use 1 foot to rev the engine to keep it running and the other for the brake.
I made it about 3 more miles and pulled into another shop to have them take a look at it. They informed me that there was water in the oil and oil in the water. Also there was improper compression in 2 of the 4 cylinders. Basically the problem that I paid to have fixed was not fixed at all and the car was worse off than when I brought it to him.
I immediadetely took the car back to Travis to have him fix his mistake, however I received a call from the second shop on the way down the street. They told me to come back because parts were actually falling off of my car.
I brought Travis the parts that fell off and the car. I was given excuses and told that he would take a look at it. We are well into the second month and my car sits, and is not being worked on while I see several other cars come in and out daily. I have also noticed many other customers that were irate over his incompetent work and would not be surprised to see more complaints to follow.
I still do not have my car and have not received a refund. I was told so many stories at this point that I cannot even fit all of them in this post. This is absolutely without a doubt, the worst mechanic I have ever seen.
Travis's Auto Care Reviews
Took my 1996 Honda in for a head gasket job. Travis showed me that according to his computer it was a 6 hour job and he would have it done in 3 days at a cost of $450 including fluids and parts. Since I did not want to have any unexpected problems later on I also gave him the instruction to send the head to a machine shop to have it re-surfaced and authorized hime to add an extra $107 to my bill for this service.
Well a 3 day job turned into a month and when I finally came to pick up my car he notified me that he had lost the keys. I left without my car again.
The next day Travis had a locksmith come and make a new key so that I could finally come and pick up my car. I was very happy to finally have my car but that didn't last long. I paid my bill which came out to $689 plus an additional $50 in parts which I had provided to him during the process of completing the job and proceeded to drive the car away.
I made it approximately 1 or 2 miles before the car started acting up. It took me 2 feet in order to drive the car. I had to use 1 foot to rev the engine to keep it running and the other for the brake.
I made it about 3 more miles and pulled into another shop to have them take a look at it. They informed me that there was water in the oil and oil in the water. Also there was improper compression in 2 of the 4 cylinders. Basically the problem that I paid to have fixed was not fixed at all and the car was worse off than when I brought it to him.
I immediadetely took the car back to Travis to have him fix his mistake, however I received a call from the second shop on the way down the street. They told me to come back because parts were actually falling off of my car.
I brought Travis the parts that fell off and the car. I was given excuses and told that he would take a look at it. We are well into the second month and my car sits, and is not being worked on while I see several other cars come in and out daily. I have also noticed many other customers that were irate over his incompetent work and would not be surprised to see more complaints to follow.
I still do not have my car and have not received a refund. I was told so many stories at this point that I cannot even fit all of them in this post. This is absolutely without a doubt, the worst mechanic I have ever seen.