Please do not walk but run from this business. I used Transnational to process credit card payments for my clients. Apparently a client disputed a charge. I was not notified or given an opportunity to respond to this dispute. Unilaterally Transnational attempted to steal the money from my bank account. We stopped the payments, but they kept changing their merchant id number and finally they were successful in stealing my money. Please do not use this company. I cannot believe they are still in business. This is a theft. Employees of this business should be arrested as any criminal would be arrested for stealing someone's money. If they had an issue they should have to file a lawsuit rather than just unilaterally having the ability to take someone's money from their account and somehow believing that they are justified. My account with Transnational had been closed for more than 1 1/2 years yet they were still able to take my money. They should be ashamed of themselves, but I don't believe that individuals at this company care.
My credit card processing contract ended Monday May 5, 2014. I called to cancel the contract on Saturday May 3, 2014. The answering service told me to call back on Monday. When I called on Monday to cancel they said they needed 30 days notification as it stated in the contract. I told them I had a different contract with a different rate and that there was no mention of the 30 day notification in the contract. They said since I did not cancel within 30 days, the contract would roll over and there would be a charge of $250.00 to cancel. I put a stop payment on the wire transfer on June 17, 2014 the first time they tried to get money wired from my account. Using a different name they charged me by wire transfer the $250.00 on July 27, 2014 to get the money.
TransNational Bankcard Reviews
Please do not walk but run from this business. I used Transnational to process credit card payments for my clients. Apparently a client disputed a charge. I was not notified or given an opportunity to respond to this dispute. Unilaterally Transnational attempted to steal the money from my bank account. We stopped the payments, but they kept changing their merchant id number and finally they were successful in stealing my money. Please do not use this company. I cannot believe they are still in business. This is a theft. Employees of this business should be arrested as any criminal would be arrested for stealing someone's money. If they had an issue they should have to file a lawsuit rather than just unilaterally having the ability to take someone's money from their account and somehow believing that they are justified. My account with Transnational had been closed for more than 1 1/2 years yet they were still able to take my money. They should be ashamed of themselves, but I don't believe that individuals at this company care.
My credit card processing contract ended Monday May 5, 2014. I called to cancel the contract on Saturday May 3, 2014. The answering service told me to call back on Monday. When I called on Monday to cancel they said they needed 30 days notification as it stated in the contract. I told them I had a different contract with a different rate and that there was no mention of the 30 day notification in the contract. They said since I did not cancel within 30 days, the contract would roll over and there would be a charge of $250.00 to cancel. I put a stop payment on the wire transfer on June 17, 2014 the first time they tried to get money wired from my account. Using a different name they charged me by wire transfer the $250.00 on July 27, 2014 to get the money.