I cannot say enough bad things about this transmission shop as I was forced by my auto insurance to have it towed here, I wish I had read the other reviews. Transmission America is: 1) Dishonest. They told me one quote and ended up changing it by $200 when I paid. They said it would take 1-2 weeks and it took over 3. Additionally, when I spoke to the mechanic, he mentioned that they had ""broken"" a part but that I would have to pay for it. When I tried to address that, they said, ""It was going to break anyway and it's not our fault."" Then, when I asked why they hadn't told me about the part they broke, the man at the front said he didn't know I needed that part until that day and said, ""We didn't want to call you at 7 a.m. OK?"" Very, very rude and dishonest. 2) Unprofessional. When I would call to ask about the status of my car, they were completely rude that I was concerned about the additional cost. They told me I had lied about the original estimate because, ""they would never give a cost like that."" 3) Sloppy. Though my car is holding up now, when I was communicating with them, they kept playing the blame game about why my car wasn't finished or why they couldn't get their mechanics to work on it. Please seek out a more reputable shop to take your car to.
Transmission America Reviews
I cannot say enough bad things about this transmission shop as I was forced by my auto insurance to have it towed here, I wish I had read the other reviews. Transmission America is: 1) Dishonest. They told me one quote and ended up changing it by $200 when I paid. They said it would take 1-2 weeks and it took over 3. Additionally, when I spoke to the mechanic, he mentioned that they had ""broken"" a part but that I would have to pay for it. When I tried to address that, they said, ""It was going to break anyway and it's not our fault."" Then, when I asked why they hadn't told me about the part they broke, the man at the front said he didn't know I needed that part until that day and said, ""We didn't want to call you at 7 a.m. OK?"" Very, very rude and dishonest. 2) Unprofessional. When I would call to ask about the status of my car, they were completely rude that I was concerned about the additional cost. They told me I had lied about the original estimate because, ""they would never give a cost like that."" 3) Sloppy. Though my car is holding up now, when I was communicating with them, they kept playing the blame game about why my car wasn't finished or why they couldn't get their mechanics to work on it. Please seek out a more reputable shop to take your car to.