Okay, so the company US-1 Van Lines came out Sep 4th 2014, to move my furniture from Atlanta, GA. to Vallejo, CA. The movers notified me that it will take approximately 2 weeks for the furniture to arrive. Looking back over the contract myself, i seen that i might take up to 30 days for any delays. After the third week when i called to check on my belongings, a representive hung up in my face twice. By the third try i was told that my furniture was still in Georgia, and they were looking for a driver to transport it to California. I thought this was strange for a professional company who is supposed to be state wide having to find a driver to deliver my things, after letting it sit in god knows where for 3 whole weeks,
it finally showed Sep 30th 2014. However, upon arrival i had a damaged table, bent chair legs, 1 damaged couch, and one couch missing of a set. On top of that the movers had left a duffle bag that was not mine. That took them 30 days to come back and get the bag that was left. When i got all the necessary paper work in to them for the claims, it took them 3 months to get back to me with some answers. Jan 28th 2015 was the day i received anything back from the claim and they were offering a price that did not amount to what i had paid, nor what it was worth even buying 1 couch. Least to say i am livid at the amount, and disgusted by what they tried to offer. this company is very unprofessional and handles business very poorly.
Transit U.S.A. Reviews
Okay, so the company US-1 Van Lines came out Sep 4th 2014, to move my furniture from Atlanta, GA. to Vallejo, CA. The movers notified me that it will take approximately 2 weeks for the furniture to arrive. Looking back over the contract myself, i seen that i might take up to 30 days for any delays. After the third week when i called to check on my belongings, a representive hung up in my face twice. By the third try i was told that my furniture was still in Georgia, and they were looking for a driver to transport it to California. I thought this was strange for a professional company who is supposed to be state wide having to find a driver to deliver my things, after letting it sit in god knows where for 3 whole weeks,
it finally showed Sep 30th 2014. However, upon arrival i had a damaged table, bent chair legs, 1 damaged couch, and one couch missing of a set. On top of that the movers had left a duffle bag that was not mine. That took them 30 days to come back and get the bag that was left. When i got all the necessary paper work in to them for the claims, it took them 3 months to get back to me with some answers. Jan 28th 2015 was the day i received anything back from the claim and they were offering a price that did not amount to what i had paid, nor what it was worth even buying 1 couch. Least to say i am livid at the amount, and disgusted by what they tried to offer. this company is very unprofessional and handles business very poorly.