Well I dropped off two rims, wanted to purchase two new tires and have them swapped over to the rims and disposed of the old tires!! Sounds easy right, well I left the tires there at 9:00 am there was maybe 2 people in the waiting room!! I proceed to call around 12, the desk manager answers says the tires aren't done yet, reply " okay no problem ! Again call around 1:30 pm, now considering I've changed tires just on a rim before its cut and dry maybe ten min job okay! So any anyway this time I get no answer on the phone to the business!!!!!' No answer!!!! So I proceed to drive to he business and call three more times to no avail!! So I decide to block my number and call again and what do you know they answer the phone, a shop where I am paying them for a service avoids my calls. So I say im on the way to get my rims i will have them done somewhere else, manager replies o they r done now! So somehow these low life's weren't answering the business phone line but when I finally get ahold of them the tires are magically done. They mistreated me and played childish games because my car was not going any where near he place because they are scam artists and that's where they tell you everything with ur car is going bad and they charge u to fix things that aren't broken but not time consuming for them to lose money!! So I confront he manager who picks up a walking tones attitude proceeds to tell me how she's been scamming people for five years and she must be doing something right, threatens me and my tires, acts like she is actually worth anything to society wasting my time and the customers there. The best part is exact words from the manager says " we r busy we have many locations we have a lot of work to do" meanwhile there is one car in the lot and one person im waiting room, and I believe there are no more locations in Pennsylvania!!!! These people are straight theives who pick on the unknowing and mistreat the smart enough to not bring their vehicle anywhere near them!!! Absolute travesty of a business and the manager there of five years was a total disgrace of a woman she was dirty, grimy, talked herself up like she needed he reassurance she wasn't a human waste, basically a lowlife scum with a scam the police couldn't stop, a real winner. Avoid his place at all costs
If I could give this place negative stars, I would. At first, the place seemed great! Really nice people, comfortable area to hangout in, and free drinks! I had to get new tires and there was a random squealing I asked them to check out. It started up after a guy at Pepboys changed the serpentine belt. They said that there was power steering fluid all over and they were not legally allowed to let me drive it home. For the tires and the attempt to clean up the fluid by fixing the leak and replacing all the belts ended up costing me over $1,000. The problem was, when I got it back, it was still squealing.
I took it back in and supposedly there was more coolant and they had to replace the belts again, get a new well, tubes, etc. and charged me another $1,000+ for their mistake! I took it to a friend to look at it and they had apparently messed up putting on one of the belts. OH! And the well and tubing was already malfunctioning!
So I go back again. And what do they do? CHARGE ME AGAIN! Over $200, just for the labor to put in the parts that broke. Supposedly, I'm to get this money reimbursed. They told me they had to charge me for it, but they were sending in some paper work about the faulty parts and the company who sent the parts would pay Tires Etc. back for the labor. But I was promised in front of several people that they would reimburse me the money even if the parts company did not. They just had to do the paper work first before giving my money back or some BS.
It's been several months since then. I still don't have my money back, and I am a starving grad student. Do they care? NO! And my car STILL squeals sometimes! UGH! Never ever ever ever ever go to this place again. They charged me more in repairs than my car is worth according to Kelly Blue Book.
Oh. And to make matters worse? They put the tires on too tight. So when I had a flat today and I started to change it with some help, it started to storm and hail, and no one could get it off. Not even after the storm passed could anyone make it budge. I wonder what they're going to charge this time.
Tires Etc. Reviews
Well I dropped off two rims, wanted to purchase two new tires and have them swapped over to the rims and disposed of the old tires!! Sounds easy right, well I left the tires there at 9:00 am there was maybe 2 people in the waiting room!! I proceed to call around 12, the desk manager answers says the tires aren't done yet, reply " okay no problem ! Again call around 1:30 pm, now considering I've changed tires just on a rim before its cut and dry maybe ten min job okay! So any anyway this time I get no answer on the phone to the business!!!!!' No answer!!!! So I proceed to drive to he business and call three more times to no avail!! So I decide to block my number and call again and what do you know they answer the phone, a shop where I am paying them for a service avoids my calls. So I say im on the way to get my rims i will have them done somewhere else, manager replies o they r done now! So somehow these low life's weren't answering the business phone line but when I finally get ahold of them the tires are magically done. They mistreated me and played childish games because my car was not going any where near he place because they are scam artists and that's where they tell you everything with ur car is going bad and they charge u to fix things that aren't broken but not time consuming for them to lose money!! So I confront he manager who picks up a walking tones attitude proceeds to tell me how she's been scamming people for five years and she must be doing something right, threatens me and my tires, acts like she is actually worth anything to society wasting my time and the customers there. The best part is exact words from the manager says " we r busy we have many locations we have a lot of work to do" meanwhile there is one car in the lot and one person im waiting room, and I believe there are no more locations in Pennsylvania!!!! These people are straight theives who pick on the unknowing and mistreat the smart enough to not bring their vehicle anywhere near them!!! Absolute travesty of a business and the manager there of five years was a total disgrace of a woman she was dirty, grimy, talked herself up like she needed he reassurance she wasn't a human waste, basically a lowlife scum with a scam the police couldn't stop, a real winner. Avoid his place at all costs
If I could give this place negative stars, I would. At first, the place seemed great! Really nice people, comfortable area to hangout in, and free drinks! I had to get new tires and there was a random squealing I asked them to check out. It started up after a guy at Pepboys changed the serpentine belt. They said that there was power steering fluid all over and they were not legally allowed to let me drive it home. For the tires and the attempt to clean up the fluid by fixing the leak and replacing all the belts ended up costing me over $1,000. The problem was, when I got it back, it was still squealing.
I took it back in and supposedly there was more coolant and they had to replace the belts again, get a new well, tubes, etc. and charged me another $1,000+ for their mistake! I took it to a friend to look at it and they had apparently messed up putting on one of the belts. OH! And the well and tubing was already malfunctioning!
So I go back again. And what do they do? CHARGE ME AGAIN! Over $200, just for the labor to put in the parts that broke. Supposedly, I'm to get this money reimbursed. They told me they had to charge me for it, but they were sending in some paper work about the faulty parts and the company who sent the parts would pay Tires Etc. back for the labor. But I was promised in front of several people that they would reimburse me the money even if the parts company did not. They just had to do the paper work first before giving my money back or some BS.
It's been several months since then. I still don't have my money back, and I am a starving grad student. Do they care? NO! And my car STILL squeals sometimes! UGH! Never ever ever ever ever go to this place again. They charged me more in repairs than my car is worth according to Kelly Blue Book.
Oh. And to make matters worse? They put the tires on too tight. So when I had a flat today and I started to change it with some help, it started to storm and hail, and no one could get it off. Not even after the storm passed could anyone make it budge. I wonder what they're going to charge this time.
(((redacted)))