I work very hard for my money and $114.00 is a lot of money to me. I ordered shoes for my daughter for Christmas and never received them. I could not afford to go out and get something else for her. She was just earing her degree and these were going to be her work shoes. I know they are just shoes but it was heartbreaking that I lost the money and the ability to purchase her work shoes. It makes me mad and sad that a company/people would treat customers this way.
The Swanx took my money but never delivered the 2 pairs of shoes I ordered. I received lie after lie from their customer service that my shoes would eventually be delivered but they weren't. Now the company has closed without a word.
I have saved emails from The Swanx which I shared with the attorney general in Washington, in which the Swanx repeatedly promised to deliver what I had paid for over a year ago!
They sent me a sad email saying they were victims of a bad economy, yet continued to take new orders despite not being able to fill mine for 2 pairs of shoes ordered over a year ago! I have no sympathy for them as they knowingly took orders they could not and perhaps had no intention of ever filling!
I had ordered several pairs of shoes from The Swanx in the past with no problems is why I gave them the benefit of the doubt and let so much time go by when they sent me their sad story. I thought they were a company I could trust but I have sadly been proven wrong.
I hope others who were scammed by The Swanx will also file a complaint with the Washington state Attorney General's office--it can all be done online in a matter of minutes.
I ordered a pair of Swanx hand painted shoes on Aug 28, 2013. I have e-mailed them and at first they responded to the e-mails telling me that they are behind in fulfilling their orders but were having difficulties, During the past 3 times I have sent an e-mails I have had no response. I paid them via credit card of over $136.00 and they are saying that they will not return any money. They say that they are a small business and cannot give refunds. So what happens is that they take your money and run with it. You never hear back from them agian. The phone number that is listed is actually now a porn site. There is no way to reach them as as of May 26, 2014 I still have not received my shoes.
I have tried and tried to find them to no avail. If anyone knows of a corrected phone number (if one now exists please let me know
I paid for a pair of shoes which I ordered in July of 2013. After 18 emails and ten months, I realize I will never receive my $118 shoes, which I was promised by email several times.
This company has no phone contact and I have contacted the BBB and Attorney General in Washington and there is not a thing I can do to get my shoes or a refund, except possibly small claims court.
This company still has a Facebook page and advertises! I had read somewhere recently that the company is packed up and moved...and cannot be located anywhere.
They stole my money...did not give me my product and have the nerve to continue to promote themselves. I post this in hopes of stopping someone else from making the same mistake that I did.
The Swanx Reviews
Also Scammed by Swanx
I work very hard for my money and $114.00 is a lot of money to me. I ordered shoes for my daughter for Christmas and never received them. I could not afford to go out and get something else for her. She was just earing her degree and these were going to be her work shoes. I know they are just shoes but it was heartbreaking that I lost the money and the ability to purchase her work shoes. It makes me mad and sad that a company/people would treat customers this way.
The Swanx took my money but never delivered the 2 pairs of shoes I ordered. I received lie after lie from their customer service that my shoes would eventually be delivered but they weren't. Now the company has closed without a word.
I have saved emails from The Swanx which I shared with the attorney general in Washington, in which the Swanx repeatedly promised to deliver what I had paid for over a year ago!
They sent me a sad email saying they were victims of a bad economy, yet continued to take new orders despite not being able to fill mine for 2 pairs of shoes ordered over a year ago! I have no sympathy for them as they knowingly took orders they could not and perhaps had no intention of ever filling!
I had ordered several pairs of shoes from The Swanx in the past with no problems is why I gave them the benefit of the doubt and let so much time go by when they sent me their sad story. I thought they were a company I could trust but I have sadly been proven wrong.
I hope others who were scammed by The Swanx will also file a complaint with the Washington state Attorney General's office--it can all be done online in a matter of minutes.
I ordered a pair of Swanx hand painted shoes on Aug 28, 2013. I have e-mailed them and at first they responded to the e-mails telling me that they are behind in fulfilling their orders but were having difficulties, During the past 3 times I have sent an e-mails I have had no response. I paid them via credit card of over $136.00 and they are saying that they will not return any money. They say that they are a small business and cannot give refunds. So what happens is that they take your money and run with it. You never hear back from them agian. The phone number that is listed is actually now a porn site. There is no way to reach them as as of May 26, 2014 I still have not received my shoes.
I have tried and tried to find them to no avail. If anyone knows of a corrected phone number (if one now exists please let me know
I paid for a pair of shoes which I ordered in July of 2013. After 18 emails and ten months, I realize I will never receive my $118 shoes, which I was promised by email several times.
This company has no phone contact and I have contacted the BBB and Attorney General in Washington and there is not a thing I can do to get my shoes or a refund, except possibly small claims court.
This company still has a Facebook page and advertises! I had read somewhere recently that the company is packed up and moved...and cannot be located anywhere.
They stole my money...did not give me my product and have the nerve to continue to promote themselves. I post this in hopes of stopping someone else from making the same mistake that I did.