KIM PALMIER AND STAFF AT THE FACE COMPANY CLOSED UP WITHOUT NOTICE TO CLIENTS. Showed up for an appointment and doors were locked! I had prepaid for laser hair removal and waxing packages. Last appointment had been cancelled and rescheduled 3x and then they were gone.
If you have been ripped off - go to YELP and find info to file a report with the BBB.314.645.3300.
I showed up today for my appointment and place was deserted, door locked, no note on door. I hadn't been contacted by phone or email. I have unused services/packages that i have paid for so needless to say I'm vey upset. I can't believe Kim and company did this to their honest and loyal customers.
I had an appointment at the Face Company in Brentwood today. I received a text on the way to work stating that they were closed today which I thought was odd. I called them when I got to work and only got a pre-recorded message saying that their mailbox was full. Their website has been taken down. I have seen numerous comments on the internet stating that they removed all their equipment from Suite 450 and closed their doors without notice. I bought six treatments on Groupon several months ago which have been used, but I bought an additional six treatments directly from them which I am apparently unable to use now. Today was the day that I was supposed to get the first of these six additional treatments. Kim Palmier is the owner of this business.
I was convinced to buy a package of facials and when I called to schedule an appointment the voice mailbox was full. The company has packed up and moved out of the building they are inhabiting without warning.
The Face Company Reviews
KIM PALMIER AND STAFF AT THE FACE COMPANY CLOSED UP WITHOUT NOTICE TO CLIENTS. Showed up for an appointment and doors were locked! I had prepaid for laser hair removal and waxing packages. Last appointment had been cancelled and rescheduled 3x and then they were gone.
If you have been ripped off - go to YELP and find info to file a report with the BBB.314.645.3300.
I showed up today for my appointment and place was deserted, door locked, no note on door. I hadn't been contacted by phone or email. I have unused services/packages that i have paid for so needless to say I'm vey upset. I can't believe Kim and company did this to their honest and loyal customers.
I had an appointment at the Face Company in Brentwood today. I received a text on the way to work stating that they were closed today which I thought was odd. I called them when I got to work and only got a pre-recorded message saying that their mailbox was full. Their website has been taken down. I have seen numerous comments on the internet stating that they removed all their equipment from Suite 450 and closed their doors without notice. I bought six treatments on Groupon several months ago which have been used, but I bought an additional six treatments directly from them which I am apparently unable to use now. Today was the day that I was supposed to get the first of these six additional treatments. Kim Palmier is the owner of this business.
I was convinced to buy a package of facials and when I called to schedule an appointment the voice mailbox was full. The company has packed up and moved out of the building they are inhabiting without warning.