I follow Swank Blue on Instagram and had decided to check out their website. I ordered the perfect denim skater dress to wear to my Denim and Diamond themed engagement party. The package arrived on time but when I opened it I was mortified to discover it was not the right dress I ordered! While it was denim it was not the right style or size of the skater dress! I immediately emailed Swank Blue. While there website says no returns or exchanges I feel like surely they need to make an exception when they fail to send the correct item that was ordered and paid for! They never replied to my email so I sent a second email letting them know that I would be filing a complaint with BBB and on Instagram! They are a unprofessional so calledbusiness that I never again intend to shop with. Ever! Very sad!
SwankBlue.com Reviews
I follow Swank Blue on Instagram and had decided to check out their website. I ordered the perfect denim skater dress to wear to my Denim and Diamond themed engagement party. The package arrived on time but when I opened it I was mortified to discover it was not the right dress I ordered! While it was denim it was not the right style or size of the skater dress! I immediately emailed Swank Blue. While there website says no returns or exchanges I feel like surely they need to make an exception when they fail to send the correct item that was ordered and paid for! They never replied to my email so I sent a second email letting them know that I would be filing a complaint with BBB and on Instagram! They are a unprofessional so called business that I never again intend to shop with. Ever! Very sad!