I bought a sewage pump as a gift for my in-laws. 6 weeks later I was able to install it and it did not work at all... nothing! I called Power Equipment Direct (Sump Pumps Direct) and was told that even though I installed it today, the warranty had expired after 30 days.
The lady at customer service was VERY rude & obnoxious. She told me to call the manufacturer and that I was out of luck with them. She didn't care that it was a gift nor that I had just installed it that day. In the end, she just would not listen to my plea and hung up.
Sump Pumps Direct Reviews
I bought a sewage pump as a gift for my in-laws. 6 weeks later I was able to install it and it did not work at all... nothing! I called Power Equipment Direct (Sump Pumps Direct) and was told that even though I installed it today, the warranty had expired after 30 days.
The lady at customer service was VERY rude & obnoxious. She told me to call the manufacturer and that I was out of luck with them. She didn't care that it was a gift nor that I had just installed it that day. In the end, she just would not listen to my plea and hung up.