Sent Edenpure back to Customer Service Center to have on & off button fixed received a letter they are sorry it cannot be fixed.
I telephoned to say please fix and we will pay we knew it wasn't under warranty or send it back COD or I will send postage, they " No they can't " me "alright we will come to you" they "we don't know where it is"this is crazy I just received a letter saying you received it.
I continued to say we have purchaced 2 heaters recommended them to others who ordered 4. All we want is ours returned we can use it the way it is. Thier goal is 100% Customer Satisfaction I also asked to speak with Michael Kovalchin Director of Customer service and was told he would not talk to me.
Suarez Corporation Industries Reviews
Sent Edenpure back to Customer Service Center to have on & off button fixed received a letter they are sorry it cannot be fixed.
I telephoned to say please fix and we will pay we knew it wasn't under warranty or send it back COD or I will send postage, they " No they can't " me "alright we will come to you" they "we don't know where it is"this is crazy I just received a letter saying you received it.
I continued to say we have purchaced 2 heaters recommended them to others who ordered 4. All we want is ours returned we can use it the way it is. Thier goal is 100% Customer Satisfaction I also asked to speak with Michael Kovalchin Director of Customer service and was told he would not talk to me.