SteelMaster Buildings are probably first-rate. I'll never know because I will never do business with them again.
I ordered a building from them and put down $1,000 as a deposit. When I went to my city hall two weeks later to get a building permit, I found out that my town does not allow such metal structures. I immediately called SteelMaster to cancel the order and was told that I could not get my deposit back, regardless of the reason. To make a long story short, I finally did get 1/3 of my deposit back ($375) but it took months. I have no idea what order processes could have cost $625, but in the contract I signed it did indeed say that there were no refunds.
Kudos to Georgette Cyr with SteelMaster customer service for being a reliable and friendly company contact.
My advice to anyone interested in buying from SteelMaster: First and foremost, establish up front whether you can erect the building in your area.
Second, do not fall for the sales tactic that I fell for: ""We have a building left over from our show in Kentucky that is perfect for you and will save you lots of money"". Not true.
SteelMaster Buildings, LLC Reviews
SteelMaster Buildings are probably first-rate. I'll never know because I will never do business with them again.
I ordered a building from them and put down $1,000 as a deposit. When I went to my city hall two weeks later to get a building permit, I found out that my town does not allow such metal structures. I immediately called SteelMaster to cancel the order and was told that I could not get my deposit back, regardless of the reason. To make a long story short, I finally did get 1/3 of my deposit back ($375) but it took months. I have no idea what order processes could have cost $625, but in the contract I signed it did indeed say that there were no refunds.
Kudos to Georgette Cyr with SteelMaster customer service for being a reliable and friendly company contact.
My advice to anyone interested in buying from SteelMaster: First and foremost, establish up front whether you can erect the building in your area.
Second, do not fall for the sales tactic that I fell for: ""We have a building left over from our show in Kentucky that is perfect for you and will save you lots of money"". Not true.
In other words, ""Let The Buyer Beware"".
Chuck C
Florence, Mississippi
U.S.A.