Employees of this firm, specifically Amanda Friedt and Jennifer Mancini, as well as interns, have been writing fake reviews of their clients services on Yelp. In these reviews, they makes dishonest claims about their ""experiences"" with their clients business services, always give their clients 4 or 5 star ratings, and never disclose that they are in fact being paid to manage the company's brand and online reputation.
Clients of SS Digital Media whom have been review by employees - including Modern Skate and Surf, Royal Oak, MI; Mike DiLaura & Associates, Mount Clemens, MI; Kent City Ford, Kent City, MI; Best Western Grandville Inn, Grandville, MI; and Drayton Group Inc., Auburn Hills, MI - may or may not be aware of this deceptive and highly unethical business practice. Friedt even went so far as to write a review for SS Digtal Media, claiming they helped her build a new website for her business and they have ""great customer service.""
The filer of this complaint has reported these reviews, and the reviewers, to Yelp. Only one review has since been removed (Friedt's review of her own company), and no further actions has been taken on behalf of Yelp.
I hired SS Digital Media for some web, optimization and marketing. Amanda Freidt has told me that she would write fake reviews for my company. I had to stop working with them because of money issues, but since moved onto another company. Thinking back on it, I am concerned for some of its clients and wonder what other foggy business practices Freidt does.
Although everything isn't on the up-and-up with Freidt (I've only done business with her), I don't this was her intent. By speaking with her, I could tell she didn't have much (if any) experience in business and was a little slower. If you work with her, you'll notice she does want to do her best for you, she just doesn't know how. She's very friendly though and she would make for a lovely receptionist.
SS Digital Media Reviews
Employees of this firm, specifically Amanda Friedt and Jennifer Mancini, as well as interns, have been writing fake reviews of their clients services on Yelp. In these reviews, they makes dishonest claims about their ""experiences"" with their clients business services, always give their clients 4 or 5 star ratings, and never disclose that they are in fact being paid to manage the company's brand and online reputation.
Clients of SS Digital Media whom have been review by employees - including Modern Skate and Surf, Royal Oak, MI; Mike DiLaura & Associates, Mount Clemens, MI; Kent City Ford, Kent City, MI; Best Western Grandville Inn, Grandville, MI; and Drayton Group Inc., Auburn Hills, MI - may or may not be aware of this deceptive and highly unethical business practice. Friedt even went so far as to write a review for SS Digtal Media, claiming they helped her build a new website for her business and they have ""great customer service.""
The filer of this complaint has reported these reviews, and the reviewers, to Yelp. Only one review has since been removed (Friedt's review of her own company), and no further actions has been taken on behalf of Yelp.
I hired SS Digital Media for some web, optimization and marketing. Amanda Freidt has told me that she would write fake reviews for my company. I had to stop working with them because of money issues, but since moved onto another company. Thinking back on it, I am concerned for some of its clients and wonder what other foggy business practices Freidt does.
Although everything isn't on the up-and-up with Freidt (I've only done business with her), I don't this was her intent. By speaking with her, I could tell she didn't have much (if any) experience in business and was a little slower. If you work with her, you'll notice she does want to do her best for you, she just doesn't know how. She's very friendly though and she would make for a lovely receptionist.