On May 6. 2014, I Rolando Gumanas, took my car to a local smog shop here in Rancho Cordova called ""Smog Tech Pros. I walked in and summitted my registration paper told them I need a smog. I filled out all the paper work and all. I told them that I would be walking to the store nxt door which was a 15 sec walk. I was in the store for about 10-15 mins or so. I saw my car all done and parked in front of the smog shop. So, I walked back and come to find out the was done. I thought to my self that was kinda fast. One of the employees told me my car failed for visual inspection and I had to get it fix before coming back. So I paid $49.99 for there service and got a reciept and work order.
When I got home I looked through the paper work and found out I gave them the wrong registration paper. I gave them the one from last year.Therefore, I dig through my mail and found the 20014 regs paper and it stated that I don't need to regester my vehicle. So, I decided to go back on May 11. 2014 to ask questions and ask for a refund for work that was unnecessary. They gave me all these Otha stories and run around on how it's not their fault. But, as a tech and a company working for the department of motor vehicel there job is to inspect all requirements to a vehicle and making sure all info is correct before proceeding with the smog, which I think they did not do. They see a opportunity to make a few bucks and took Advantage of the situation.
In this letter I want to show proof of what type of business is being ran at this smog station. Rude employee/owners/technicians not performing their rights as a certified licensed buisness/technician smog dealer. There are probably more customer that are dissatified with their business. I'm willing to give proof along with a writtin statement as a consumer stating they are providing bad business practices at this location.
Smog Tech Pros Reviews
On May 6. 2014, I Rolando Gumanas, took my car to a local smog shop here in Rancho Cordova called ""Smog Tech Pros. I walked in and summitted my registration paper told them I need a smog. I filled out all the paper work and all. I told them that I would be walking to the store nxt door which was a 15 sec walk. I was in the store for about 10-15 mins or so. I saw my car all done and parked in front of the smog shop. So, I walked back and come to find out the was done. I thought to my self that was kinda fast. One of the employees told me my car failed for visual inspection and I had to get it fix before coming back. So I paid $49.99 for there service and got a reciept and work order.
When I got home I looked through the paper work and found out I gave them the wrong registration paper. I gave them the one from last year.Therefore, I dig through my mail and found the 20014 regs paper and it stated that I don't need to regester my vehicle. So, I decided to go back on May 11. 2014 to ask questions and ask for a refund for work that was unnecessary. They gave me all these Otha stories and run around on how it's not their fault. But, as a tech and a company working for the department of motor vehicel there job is to inspect all requirements to a vehicle and making sure all info is correct before proceeding with the smog, which I think they did not do. They see a opportunity to make a few bucks and took Advantage of the situation.
In this letter I want to show proof of what type of business is being ran at this smog station. Rude employee/owners/technicians not performing their rights as a certified licensed buisness/technician smog dealer. There are probably more customer that are dissatified with their business. I'm willing to give proof along with a writtin statement as a consumer stating they are providing bad business practices at this location.