2 years ago, I began looking at Electronic Health Records to meet the desires of Medicare and to bring my practice up to speed with I.T.
I looked at several companies, and chose this one. During a short trial period, I noticed that alot of the areas of the EHR were not shown to me. My mistake - after purchasing the software, I realized that the reason these areas were not demonstrated was because they don't function.My biller has to do twice the amount of work for billing because theirs doesn't bill.They supposedly also enrolled me in a training program. I have not received ONE training session. Nobody answers the phones at the office when I wanted to schedule another session. This, by far, is the single worst experience I've had with any vendor in my office. I can only urge fellow physicians to adopt a different EMR and stay far away from this company.
SkyCare Reviews
I got a telephone call from medicare for levy notice on 5/29/15 saying i did not respond to an audit notice in march of 2015.
I was member of SKYCARE EHR since 10/2013.i was paying $499 per a month.
I called SKYCAE several times ,but no anser.Then i sent a letter to SKYCARE twice using fax,but no answer.
Now i have to pay medicare for 1st year medicare stmulas payment.
They don no take care of custermers.
i am considering a legal action againt SKYCARE.
IF ANY CLASS ACTION SUE ARE PENDING, PLASE LET ME KNOW.
2 years ago, I began looking at Electronic Health Records to meet the desires of Medicare and to bring my practice up to speed with I.T.
I looked at several companies, and chose this one. During a short trial period, I noticed that alot of the areas of the EHR were not shown to me. My mistake - after purchasing the software, I realized that the reason these areas were not demonstrated was because they don't function.My biller has to do twice the amount of work for billing because theirs doesn't bill.They supposedly also enrolled me in a training program. I have not received ONE training session. Nobody answers the phones at the office when I wanted to schedule another session. This, by far, is the single worst experience I've had with any vendor in my office. I can only urge fellow physicians to adopt a different EMR and stay far away from this company.