I spoke twice by phone with Kevin of SIA Electronics. Both times he assured me he could rebuild a brake module for my vehicle for $50 + shipping with 2 day turnaround. So I had my auto repair service remove the module and send it to SIA. Since my car couldn't be driven without it, I got a rental car. After 5 days and no news, I called SIA. The receptionist said they couldn't repair it and were shipping it back. They hadn't bothered to call me, of course.
I have incurred over $200 in rental fees plus the cost of taking the old module out and putting it back in so my car will run. (I now still have brakes, but no ABS and the brake light and ABS light are on so it won't pass emissions testing because of the brake lights being on). So I still have a brake module problem, and didn't even get an apology for being misled. When I talked to Kevin, he said some modules have parts available for rebuild and some don't. SO WHY DIDN'T HE CHECK BEFORE HE PROMISED ME SOMETHING HE COULDN'T DELIVER??? His attitude was clearly that it was my problem, why was I bothering him?
I registered a complaint with the St. Louis Better Business Bureau. SIA Electronics didn't respond to their inquiry, so one of the BBB mediators attempted to call to get a resolution. She tried several times from 3/8/15 to 3/31/15. SIA wouldn't take or return her call. Finally on 3/31/15 she reached someone (Kevin?). Afterward, she called me to report on results. She said he had told her "The company is not concerned with that woman's money. You're only the BBB. Nobody cares."
Bottom line: Don't believe anything SIA Electronics tells you. If you spend money sending parts out to them for rebuild, you may or may not get something for your efforts.
Sia Electronics Inc Reviews
I spoke twice by phone with Kevin of SIA Electronics. Both times he assured me he could rebuild a brake module for my vehicle for $50 + shipping with 2 day turnaround. So I had my auto repair service remove the module and send it to SIA. Since my car couldn't be driven without it, I got a rental car. After 5 days and no news, I called SIA. The receptionist said they couldn't repair it and were shipping it back. They hadn't bothered to call me, of course.
I have incurred over $200 in rental fees plus the cost of taking the old module out and putting it back in so my car will run. (I now still have brakes, but no ABS and the brake light and ABS light are on so it won't pass emissions testing because of the brake lights being on). So I still have a brake module problem, and didn't even get an apology for being misled. When I talked to Kevin, he said some modules have parts available for rebuild and some don't. SO WHY DIDN'T HE CHECK BEFORE HE PROMISED ME SOMETHING HE COULDN'T DELIVER??? His attitude was clearly that it was my problem, why was I bothering him?
I registered a complaint with the St. Louis Better Business Bureau. SIA Electronics didn't respond to their inquiry, so one of the BBB mediators attempted to call to get a resolution. She tried several times from 3/8/15 to 3/31/15. SIA wouldn't take or return her call. Finally on 3/31/15 she reached someone (Kevin?). Afterward, she called me to report on results. She said he had told her "The company is not concerned with that woman's money. You're only the BBB. Nobody cares."
Bottom line: Don't believe anything SIA Electronics tells you. If you spend money sending parts out to them for rebuild, you may or may not get something for your efforts.