I have ordered many things from shop.goodwill.com and their server keeps getting worse. I ordered a Sony Playstation Gold headset which Amazon lists at 2.5 pounds and they insist on charging 6lbs dimensional weight for shipping and on top of that a handling charge. They can get free flat rate boxes from USPS delivered for free but they insist on charging rediculous prices for their shipping. They get shipping boxes and packing materials on a daily basis and they can print the shipping labels off the USPS web site. Every Goodwill location picks its own arbitratry shipping arrangement and charges rediculous fees on top of that. They are the reason why Ebay has buyer protection because they can easily screw you on shipping if they make up a weight. I have contacted them on multiple occasions and only one time did they actually fix the shipping amount and they only gave me back a dollar.
I paid for my item on 4/22/14 and it is still hasn't been shipped. I plan on contacting UPS and UPS because if they cannot reliably pack and ship a package then neither company should be working with them to continue screwing over their online customers.
Shop.goodwill.com Reviews
I have ordered many things from shop.goodwill.com and their server keeps getting worse. I ordered a Sony Playstation Gold headset which Amazon lists at 2.5 pounds and they insist on charging 6lbs dimensional weight for shipping and on top of that a handling charge. They can get free flat rate boxes from USPS delivered for free but they insist on charging rediculous prices for their shipping. They get shipping boxes and packing materials on a daily basis and they can print the shipping labels off the USPS web site. Every Goodwill location picks its own arbitratry shipping arrangement and charges rediculous fees on top of that. They are the reason why Ebay has buyer protection because they can easily screw you on shipping if they make up a weight. I have contacted them on multiple occasions and only one time did they actually fix the shipping amount and they only gave me back a dollar.
I paid for my item on 4/22/14 and it is still hasn't been shipped. I plan on contacting UPS and UPS because if they cannot reliably pack and ship a package then neither company should be working with them to continue screwing over their online customers.