On 5/25/15 at 3:30pm I went to Sherwin Williams to get a quote on paint during the last day of their Memorial Day sale. I was told $32 per gallon on super paint and $37 for their pro trim paint. I ordered 16 gallons of super paint and 5 gallons of trim paint. I was told I could pay for it and pick it up at a later date and I would still get the sale price because I placed the order during the last day of the sale. So I did and I picked it up today, 5/28/15 at 8:15 am. After I paid for the paint I was given a receipt and I immediatly looked it over because it seemed high. I was charged $37.09 per gallon for super paint and 46.89 -$2 ($44.89) per gallon of trim paint. Including tax I was overcharged $128.74. I asked the guy that checked me out, named Joshua which I beleive is the store manager but I can't confirm because I spoke with who I know is the manager over the phone, and he said there wasn't anything he could do. Then I called their corporate office and was told they couldn't do anything for me and to call the store manager. After finally getting a hold of the store manager, Joshua French, he first wouldn't believe me that I was quoted this price. And after speaking down to me then started to get irritated and said FINE bring in your receipt and credit card and I will credit you one gallon of paint, that's about what you were overcharged anyways. Josh is as good at math as he is at customer service.
Sherwin-Williams Reviews
On 5/25/15 at 3:30pm I went to Sherwin Williams to get a quote on paint during the last day of their Memorial Day sale. I was told $32 per gallon on super paint and $37 for their pro trim paint. I ordered 16 gallons of super paint and 5 gallons of trim paint. I was told I could pay for it and pick it up at a later date and I would still get the sale price because I placed the order during the last day of the sale. So I did and I picked it up today, 5/28/15 at 8:15 am. After I paid for the paint I was given a receipt and I immediatly looked it over because it seemed high. I was charged $37.09 per gallon for super paint and 46.89 -$2 ($44.89) per gallon of trim paint. Including tax I was overcharged $128.74. I asked the guy that checked me out, named Joshua which I beleive is the store manager but I can't confirm because I spoke with who I know is the manager over the phone, and he said there wasn't anything he could do. Then I called their corporate office and was told they couldn't do anything for me and to call the store manager. After finally getting a hold of the store manager, Joshua French, he first wouldn't believe me that I was quoted this price. And after speaking down to me then started to get irritated and said FINE bring in your receipt and credit card and I will credit you one gallon of paint, that's about what you were overcharged anyways. Josh is as good at math as he is at customer service.