My family and I decided to lode weight so we went on the Free-Trial Nightmare. First, we were chareged $9.95 to try out the product only to be refused an opportunity to get rid of the free trial.
We really did not see drastic changes but we were content until I decided to aske them to bill my account all at once for three individuals in my home. I started in April to get them to charge my account for the three products because we really wanted to lose weight. I called them every day to aske them to tkae the money out of my account. It was taken out on May 15, 2014 the day the Trial was concluded.
They sent me 4 Sensa Trails and we only needed 3. They sent us the 4th box and authorized that money without permission. On May 15th, they took $122.61 out of our account, which was approved. Now here is when it is unauthorized, they sent my husband 2 boxes of the same Sensa Month 3-4 for $59.95. Then, On May 31, 2014, they took another $59.95 abd on June 3, they are trying to take out another $59.95 fee.
Sensa is only suppose to charge your account once every 2 months, but as you can see, we have been charged 3 bill in one May and one on the way the first of June. There are records of me calling with billing inquary on numerous occations. My husband, daughter and myself are frustrated with them. The staff has a lack of training, the managers are even less trained, no one is qualified to assist the customers properly
I believe that Sensa should beclosed down until they can develop or implement an appropriate billing practice. I bet if you surveyed the majority of the satisified customers, I bet that they, too, have had billing issues. There needs to be someone that goes undercover and evaluated the way that they do business because they are unprofessional, unethical, and unmoral. They are cheating thier customers ut of serious money and something needs to be done. I would testify in the court of law because my family was a victum to thier scam.
Sensa Products, LLC Reviews
My family and I decided to lode weight so we went on the Free-Trial Nightmare. First, we were chareged $9.95 to try out the product only to be refused an opportunity to get rid of the free trial.
We really did not see drastic changes but we were content until I decided to aske them to bill my account all at once for three individuals in my home. I started in April to get them to charge my account for the three products because we really wanted to lose weight. I called them every day to aske them to tkae the money out of my account. It was taken out on May 15, 2014 the day the Trial was concluded.
They sent me 4 Sensa Trails and we only needed 3. They sent us the 4th box and authorized that money without permission. On May 15th, they took $122.61 out of our account, which was approved. Now here is when it is unauthorized, they sent my husband 2 boxes of the same Sensa Month 3-4 for $59.95. Then, On May 31, 2014, they took another $59.95 abd on June 3, they are trying to take out another $59.95 fee.
Sensa is only suppose to charge your account once every 2 months, but as you can see, we have been charged 3 bill in one May and one on the way the first of June. There are records of me calling with billing inquary on numerous occations. My husband, daughter and myself are frustrated with them. The staff has a lack of training, the managers are even less trained, no one is qualified to assist the customers properly
I believe that Sensa should beclosed down until they can develop or implement an appropriate billing practice. I bet if you surveyed the majority of the satisified customers, I bet that they, too, have had billing issues. There needs to be someone that goes undercover and evaluated the way that they do business because they are unprofessional, unethical, and unmoral. They are cheating thier customers ut of serious money and something needs to be done. I would testify in the court of law because my family was a victum to thier scam.