When I bought a new Cell Phon from T Mobile in Oct, 2014. I was contacted by Sell and Recycle that they would pay me for my phone if its still in good condition. My Phone was in great condition. They sent me the packaging for the phone with there address on the envelope.I received a courtesyemail on Dec 4, 2014 that they had received my phone (Samsung Galaxy S3), and they were processing it.
When I had not heard anything from them in 4 weeks, I emailed them to follow up, and they replied saying that they agreed it had been past time for me to receive a check for my phone, and to expect payment, and they verified my address.
That is the last time I have heard from them, and I have emailed him several times, as of today I've still not received a check for my phone.
I heard i could sell my broken phone on this website. So i went to it told about my phone and they offered me $85 dollars for it so i accepted the amount gave them my mailing info. Later that week they sent stuff to me to send them my phone.
I have been waiting for months to receive payment but i havent. I've called but now the number has been disconnected and they still have my phone.... I have the tracking number for my phone if you need it...
After having sent off my phone at the end of December, I finally received payment this morning!! Though it was not the $240 I was quoted, it was $200 instead and I am OK with that! Thanks for keeping your word and proving all of the negative feedback from others wrong.
SellandRecycle offered to buy my Samsung Galaxy Note 3 after I contacted them through their website.
After sending mycellphone to them,I received an offer for $200.00 and was told,via email,that a cashier's check for that amount would be mailed to me.
It has now been two weeks and I have not received the cashier's check.I have sent several emails to their customer service but have not had a reply to any of them.
After doing a web search for complaints about SellandRecycle,I found that the Better Business Bureau has given them an "F" rating due to multiple complaints from people who,like me,sent them their cellphones and have yet to receive payment.
Back in July 2014 I got a quote from an online cell phone recycler called sellandrecycle.com for my cell phone for the amount of $60. They mailed me postage and an empty package to send my cell phone to them. I sent it right away. I received confirmation from the USPS that they had received the package about 4 days later. I kept checking the status of my item on thier website and it took them 2 months to acknowledge that they had received it.
I contacted them numerous times trying to find out what was going on with my cell phone and my payment and every time they responded they had a new excuse for why my item was not processed or why I haven't received my money. November rolled around and they just stopped responding to my emails all together. I then reported them to the BBB and lo and behold they responded to the BBB and emailed me saying that it was still processing and they would send my money right away, still nothing. The last email I received from them stated that they were going through personel changes and that was the delay.
I reported them to the BBB again and once again, more excuses, this time they said that they tried to send it a while back to my paypal account but it was never claimed. I check my paypal account on a daily basis and never received anything. I even went as far as to send them a money request via paypal of $60 but still no response. I have called there phone number and I always get the same recorded message any day or time I call. I am getting ripped off.
In June of 2014 I sent in Two phones to the Company a Samsung Galaxy SIII and an Iphone 4s. they made a quote of about 70 bucks per phone. When i got the Email From them after they recieved the phones they stated that the ESN's were bad and were only giving about 30 bucks on each phone. Declined the Offer. I was then offered $70 for both Devices. they claimed they would send it back only after i paid them 9 bucks. i read the terms. the Value is AT their Descresion. so they can quote one price then say oh no its not that it is another price and now we need 9 bucks to get your phones back to you.
i emailed them back saying that i wanted them to send the phones back. THat email was sent on June 4th. I sent them an email stating that i wanted my phones back no payment to them for no reason . No Reply. Emailed them on July 21st. They sent an email back stating that payment would be rendered with in 24 hours. thats not what i wanted i want my phones back. I sent them Emails July 22nd, July 26th and then on October 2nd with no reply or phones being sent out. I Want my phones back.
This company promises you a small fee in return for your broken phone. My phone had fallen and the screen was cracked and it did not turn on. To get an offer of payment they ask for three pieces of information.
Is it fully functional?
Device is 100% functional and can be activated. - I answered no.
Is it in flawless condition?
The device has 0 imperfections, looks in brand new condition. - I answered no.
Broken or Damaged?
Doesn’t power on, has cracks or serious damage on housing or screen. - I answered YES
Based on their criteria, I was offered $40 for my phone. When they received it they said there was a significant discrepency between my stated condition of the phone and what they recieved as the motherboard was damaged. . . WHAT!!!!! My phone was exactly as described by their own categories.
Now they want $6.99 to send me back my broken phone. . .
All they do is lie. . .lie. . . lie. This is a scam to steal your broken phones so they can get it for free and break them down for parts that they will sell at a profit. This is a scam that must be stopped!!!
I am seeing a ton of complaints on this site for sellandrecycle.com and also cellularwings.com which is the same company. I was also ripped off by these criminals, they sent me a defective phone and never refunded my money ($300) after weeks of screaming complaints....but I got them to finally refund my money. This is how you do it to scare them into sending your money back:
1). File a complaint with the FBI Internet Crime Complaint Dept: website is www.ic3.gov. This will put them on the FBI radar to investiate them for internet fraud.
2). File a report with the Better Business Bureau. I have checked today, and because my detailed complaint submitted against them, their A+ rating has been pulled down today for updating. Hopefully it will be changed to an F.
3). Send sellandrecycle.com a stern email, and tell them you have filed both these reports because they have not sent you the money you are owed. They will act on it out of fear of being caught by the FBI.
IF YOU DON'T COMPLAINT AND FILE REPORTS, THEY WILL NOT BOTHER TO SEND YOUR MONEY BACK. IT WORKED FOR ME.
SellandRecycle.com buys old cell phones. You mail the phone to them in an envelope that they provide. When they get it they tell you the value. Then they are supposed to send a PayPal payment to the account you provide. I did everything as they said and heard nothing in the time frame they describe. So I emailed them. They said it takes a few days. Then they said my $40 was approved. I never got it and emailed them again. they said it was paid to the wrong account and they would take care of it. I never got paid. I emailed again and they said they were contacting "our merchant" to find out why I have not been paid. Nothing. I have called three times and you get put on hold for about twenty minutes. Then then come on and say everyone is busy and to leave a message. No return calls. Nothing. I have emailed the four more times. Nothing. Never paid me! They have my phone.
Sellandrecycle.com this site claims to pay you for used phones but they dont they owe me an 200 dollar check but once they got the phones they never responded or emailed me back SCAM do not use do not use 301 Executive Park blvd San fransico, CA 94134 Nationwide
I too, was scammed by sellandrecycle.com...who is also operating under the website cellularwings.com. Report them to the FBI Internet Crime complaint dept....www.ic3.gov. I put in a report, and wrote these bastards telling them I submitted a complaint to the FBI....poof got my $300 back! Put in a report and write them a stern email telling them you reported them.
SellandRecycle is a complete ripoff. Do not trust them. All they do is keep your cell phone and make money off if it and never EVER pay you.
I sent in an Samsung Galaxy S4 SCH-i545 Verizon Wireless. They were supposed to pay me $60.00 Dollars for it.
After months and months and emails that either get answered saying they are paying me to emails that they dont respond to. I've had enough and pretty much given up. They are thieves and seems nobody can stop them.
I went to the web site sent them my phone for cash and nada i have emailed called and nada its a black hole if u send u lose period its a rip off and i am not the only one.
SellandRecycle.com promises to pay top dollar for your used cell phones. They send you an envelope to mail your phones to them. They email you when they recieve your phone. They email you with an offer to purchase your phone. When you accept their offer (which was a decent offer), they email you a notification that they have sent you a Wells Fargo check.
It all seems so legit....until the check never comes. So I emailed them two times, and twice they emailed back: "Oh sorry you didn't get the check. We will have to send you another one. Please confirm your address."
Still seems legit, but 6 months later, after numerous additional emails and calls to the toll free number (which was never answered by a real person, and I had left messages), I received nothing, nada, no response, no call backs, no check. Complete silence on the part of SellandRecycle.com.
They even have a Facebook page which to which I left a personal message. I found a private number on the page - (619) 268-3024, but NOTHING.
So...my conclusion is that this company is nothing but a scam. Don't use them. Too many people have had problems with them. I only wished I would have googled the reviews first.
This company poses they recycLe and will pay for used or broken electronics. I sent my iPad which was broken. I did get one email saying they got my iPad and that was the last I heard. I sent over 8 emails and left over three voicemails each having to hold over 6 minutes. No response. This is totally fake and they basically stole my property. Warning never use them. I contacted the FTC and Better Business Bureau and filed formal complaints.
This company accepted my cell phone for recycle and said they would send me $50. I never received the check so I filed a complaint with the BBB. The company's response to my complaint was that I never verified my address with them so they are going to send me a secon check. They even provided me with a tracking number. They never mailed the check.
This company is a rifoff. They will take your phone and not send you the check. Do not do business with this company. I only wish there was some way to get a class action lawsuit against this company. I have been reading other people's complaints as well. Seems I'm not alone.
If I can deter one person from doing business with this company then I've done my job. Please do not send them your merchandise unless you just want to give it away. Trust me! Save yourself a huge headache! Stay away from them!
Mailed my broken iPad using their packaging. they claim they never got it even though USPS assures me it was sent and that there tracking number is incorrect. The business never answeres phone. Do an internet search and find multiple complaints. Do not use this company.
I SENT MY GALAXY S4 TO THIS COMPANY AS THEY AGREED TO BUY MY BROKEN PHONE FOR 70 BUCKS.Its been over 4 weeks and all I get from them is lies and now they don't answer emails and never answer any of my calls.Dont sell your old phones to them the are thief's the good reviews on Web are probably people that get pay to lie or people that work for them.They stoled my s4 and haven't heard from them, don't belive them they will lie to you.
Originally said they would pay me $86 for my cell phone. Then responded that it was only worth $72. I agreed to that and they said they would send a check.
Never received check for phone. Emailed them several times asking about payment over a three month period. They respond and say it is on it's way but never recived a check from them.
They have no intention of paying me for my phone that was sent to them.
I sent my phone in by paid postage by them. Everything seemed fine because I was able to track it on their website. Now the quote was $20 less than what they initially did but was understood. Assessment was done I accepted offer. Payment should have been sent within 5 business days but still nothing. I emailed and called. I did receive an email apologizing for the delay n that payment will be sent out to my paypal account no later than 5 pm pst that day. Now that was last Monday and it's been a week now. They haven't responded to my additional emails or voicemails. Now I looked up the address and it's a luxury apartment address. Suite 105 it states on BBB. I plan to call building people today and see if they can at least let me know if someone is running a business out of there. This is ridiculous and I don't understand why they haven't been shut down.
SellandRecycle.com Reviews
Sent my phone in february, promised payment of $50 in five days.
When i checked in beginning of March it said they were still reviewing my phone.
I just checked again and now says they never received
complete scam! they should be shut down
When I bought a new Cell Phon from T Mobile in Oct, 2014. I was contacted by Sell and Recycle that they would pay me for my phone if its still in good condition. My Phone was in great condition. They sent me the packaging for the phone with there address on the envelope.I received a courtesyemail on Dec 4, 2014 that they had received my phone (Samsung Galaxy S3), and they were processing it.
When I had not heard anything from them in 4 weeks, I emailed them to follow up, and they replied saying that they agreed it had been past time for me to receive a check for my phone, and to expect payment, and they verified my address.
That is the last time I have heard from them, and I have emailed him several times, as of today I've still not received a check for my phone.
I heard i could sell my broken phone on this website. So i went to it told about my phone and they offered me $85 dollars for it so i accepted the amount gave them my mailing info. Later that week they sent stuff to me to send them my phone.
I have been waiting for months to receive payment but i havent. I've called but now the number has been disconnected and they still have my phone.... I have the tracking number for my phone if you need it...
Finally recieved my money!!
After having sent off my phone at the end of December, I finally received payment this morning!! Though it was not the $240 I was quoted, it was $200 instead and I am OK with that! Thanks for keeping your word and proving all of the negative feedback from others wrong.
SellandRecycle offered to buy my Samsung Galaxy Note 3 after I contacted them through their website.
After sending mycellphone to them,I received an offer for $200.00 and was told,via email,that a cashier's check for that amount would be mailed to me.
It has now been two weeks and I have not received the cashier's check.I have sent several emails to their customer service but have not had a reply to any of them.
After doing a web search for complaints about SellandRecycle,I found that the Better Business Bureau has given them an "F" rating due to multiple complaints from people who,like me,sent them their cellphones and have yet to receive payment.
Back in July 2014 I got a quote from an online cell phone recycler called sellandrecycle.com for my cell phone for the amount of $60. They mailed me postage and an empty package to send my cell phone to them. I sent it right away. I received confirmation from the USPS that they had received the package about 4 days later. I kept checking the status of my item on thier website and it took them 2 months to acknowledge that they had received it.
I contacted them numerous times trying to find out what was going on with my cell phone and my payment and every time they responded they had a new excuse for why my item was not processed or why I haven't received my money. November rolled around and they just stopped responding to my emails all together. I then reported them to the BBB and lo and behold they responded to the BBB and emailed me saying that it was still processing and they would send my money right away, still nothing. The last email I received from them stated that they were going through personel changes and that was the delay.
I reported them to the BBB again and once again, more excuses, this time they said that they tried to send it a while back to my paypal account but it was never claimed. I check my paypal account on a daily basis and never received anything. I even went as far as to send them a money request via paypal of $60 but still no response. I have called there phone number and I always get the same recorded message any day or time I call. I am getting ripped off.
In June of 2014 I sent in Two phones to the Company a Samsung Galaxy SIII and an Iphone 4s. they made a quote of about 70 bucks per phone. When i got the Email From them after they recieved the phones they stated that the ESN's were bad and were only giving about 30 bucks on each phone. Declined the Offer. I was then offered $70 for both Devices. they claimed they would send it back only after i paid them 9 bucks. i read the terms. the Value is AT their Descresion. so they can quote one price then say oh no its not that it is another price and now we need 9 bucks to get your phones back to you.
i emailed them back saying that i wanted them to send the phones back. THat email was sent on June 4th. I sent them an email stating that i wanted my phones back no payment to them for no reason . No Reply. Emailed them on July 21st. They sent an email back stating that payment would be rendered with in 24 hours. thats not what i wanted i want my phones back. I sent them Emails July 22nd, July 26th and then on October 2nd with no reply or phones being sent out. I Want my phones back.
This company promises you a small fee in return for your broken phone. My phone had fallen and the screen was cracked and it did not turn on. To get an offer of payment they ask for three pieces of information.
Is it fully functional?
Device is 100% functional and can be activated. - I answered no.
Is it in flawless condition?
The device has 0 imperfections, looks in brand new condition. - I answered no.
Broken or Damaged?
Doesn’t power on, has cracks or serious damage on housing or screen. - I answered YES
Based on their criteria, I was offered $40 for my phone. When they received it they said there was a significant discrepency between my stated condition of the phone and what they recieved as the motherboard was damaged. . . WHAT!!!!! My phone was exactly as described by their own categories.
Now they want $6.99 to send me back my broken phone. . .
All they do is lie. . .lie. . . lie. This is a scam to steal your broken phones so they can get it for free and break them down for parts that they will sell at a profit. This is a scam that must be stopped!!!
Kailey
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I am seeing a ton of complaints on this site for sellandrecycle.com and also cellularwings.com which is the same company. I was also ripped off by these criminals, they sent me a defective phone and never refunded my money ($300) after weeks of screaming complaints....but I got them to finally refund my money. This is how you do it to scare them into sending your money back:
1). File a complaint with the FBI Internet Crime Complaint Dept: website is www.ic3.gov. This will put them on the FBI radar to investiate them for internet fraud.
2). File a report with the Better Business Bureau. I have checked today, and because my detailed complaint submitted against them, their A+ rating has been pulled down today for updating. Hopefully it will be changed to an F.
3). Send sellandrecycle.com a stern email, and tell them you have filed both these reports because they have not sent you the money you are owed. They will act on it out of fear of being caught by the FBI.
IF YOU DON'T COMPLAINT AND FILE REPORTS, THEY WILL NOT BOTHER TO SEND YOUR MONEY BACK. IT WORKED FOR ME.
SellandRecycle.com buys old cell phones. You mail the phone to them in an envelope that they provide. When they get it they tell you the value. Then they are supposed to send a PayPal payment to the account you provide. I did everything as they said and heard nothing in the time frame they describe. So I emailed them. They said it takes a few days. Then they said my $40 was approved. I never got it and emailed them again. they said it was paid to the wrong account and they would take care of it. I never got paid. I emailed again and they said they were contacting "our merchant" to find out why I have not been paid. Nothing. I have called three times and you get put on hold for about twenty minutes. Then then come on and say everyone is busy and to leave a message. No return calls. Nothing. I have emailed the four more times. Nothing. Never paid me! They have my phone.
How to get your money back from these guys
See my response below on how to try to get your money back from these guys. It worked for me.
Sellandrecycle.com this site claims to pay you for used phones but they dont they owe me an 200 dollar check but once they got the phones they never responded or emailed me back SCAM do not use do not use 301 Executive Park blvd San fransico, CA 94134 Nationwide
Scam
This website is a complete scam. Your payment will never be processed after they receive your device. I speak from experience.
I am looking to see if anyone took formal steps to report this as fraud?
Seems like we should work together in order to go after the money that we were promised..
How to get your money back from these guys
I too, was scammed by sellandrecycle.com...who is also operating under the website cellularwings.com. Report them to the FBI Internet Crime complaint dept....www.ic3.gov. I put in a report, and wrote these bastards telling them I submitted a complaint to the FBI....poof got my $300 back! Put in a report and write them a stern email telling them you reported them.
SellandRecycle is a complete ripoff. Do not trust them. All they do is keep your cell phone and make money off if it and never EVER pay you.
I sent in an Samsung Galaxy S4 SCH-i545 Verizon Wireless. They were supposed to pay me $60.00 Dollars for it.
After months and months and emails that either get answered saying they are paying me to emails that they dont respond to. I've had enough and pretty much given up. They are thieves and seems nobody can stop them.
Here is the info I could find
SEO Information
Index Info For: sellandrecycle.com
Alexa Rank: 990379, delta: -28713
PageRank: 3
Server information
Host IP: 184.106.108.233
NS records: dns1.stabletransit.com,dns2.stabletransit.com
Server name: Apache/2.2.17 (Ubuntu)
Country Name: United States
Country Code: USA
Region: TX
City: San Antonio
Postal code: 78218
Latitude: 29.488899230957
Longitude: -98.398696899414
Domain information
Created: 2010-02-08
Expires: 2016-02-08
Updated: 2013-12-19
Registrar: GODADDY.COM, LLC
Owner Name:
Domain Suffix: Commercial
DO NOT sell your phone to these con artist.
I just find out these pieces of sh* are thiefs and how many phones THEY STOLE FROME PPL
IM NOT GOING TO LET THIS GO, IM GOING TO FIGHT AND GET these pieces of sh* in jail
HOW CAN THEY HAVE A WEB THEY FUCK THIEFS
IM STILL WAITING ITS BEEN A MONTH MY PHONE ITS VERY EXPENSIVE AND THEY KEEP SAYING BULL SHIT
HOW CAN THIS BE LEGAL, IM NOT JUST GOING TO SIT HERE AND LET THEM STEAL FROM MORE PPL
IM VERY FUSTRATED
This company is a complete ripoff!!! I sent 2 phones and it's been 2 months and no money!
I have tried to email and call and they keep saying money is on the way.....SCAM!!!!!!
I went to the web site sent them my phone for cash and nada i have emailed called and nada its a black hole if u send u lose period its a rip off and i am not the only one.
SellandRecycle.com promises to pay top dollar for your used cell phones. They send you an envelope to mail your phones to them. They email you when they recieve your phone. They email you with an offer to purchase your phone. When you accept their offer (which was a decent offer), they email you a notification that they have sent you a Wells Fargo check.
It all seems so legit....until the check never comes. So I emailed them two times, and twice they emailed back: "Oh sorry you didn't get the check. We will have to send you another one. Please confirm your address."
Still seems legit, but 6 months later, after numerous additional emails and calls to the toll free number (which was never answered by a real person, and I had left messages), I received nothing, nada, no response, no call backs, no check. Complete silence on the part of SellandRecycle.com.
They even have a Facebook page which to which I left a personal message. I found a private number on the page - (619) 268-3024, but NOTHING.
So...my conclusion is that this company is nothing but a scam. Don't use them. Too many people have had problems with them. I only wished I would have googled the reviews first.
I mailed my apple iphone 4s 16gb to sellandrecycle.com on 2-11-14 they agreed to send me $ 80.00 dollars i never recived that payment,still waiting.
This company poses they recycLe and will pay for used or broken electronics. I sent my iPad which was broken. I did get one email saying they got my iPad and that was the last I heard. I sent over 8 emails and left over three voicemails each having to hold over 6 minutes. No response. This is totally fake and they basically stole my property. Warning never use them. I contacted the FTC and Better Business Bureau and filed formal complaints.
This company accepted my cell phone for recycle and said they would send me $50. I never received the check so I filed a complaint with the BBB. The company's response to my complaint was that I never verified my address with them so they are going to send me a secon check. They even provided me with a tracking number. They never mailed the check.
This company is a rifoff. They will take your phone and not send you the check. Do not do business with this company. I only wish there was some way to get a class action lawsuit against this company. I have been reading other people's complaints as well. Seems I'm not alone.
If I can deter one person from doing business with this company then I've done my job. Please do not send them your merchandise unless you just want to give it away. Trust me! Save yourself a huge headache! Stay away from them!
Mailed my broken iPad using their packaging. they claim they never got it even though USPS assures me it was sent and that there tracking number is incorrect. The business never answeres phone. Do an internet search and find multiple complaints. Do not use this company.
I SENT MY GALAXY S4 TO THIS COMPANY AS THEY AGREED TO BUY MY BROKEN PHONE FOR 70 BUCKS.Its been over 4 weeks and all I get from them is lies and now they don't answer emails and never answer any of my calls.Dont sell your old phones to them the are thief's the good reviews on Web are probably people that get pay to lie or people that work for them.They stoled my s4 and haven't heard from them, don't belive them they will lie to you.
Originally said they would pay me $86 for my cell phone. Then responded that it was only worth $72. I agreed to that and they said they would send a check.
Never received check for phone. Emailed them several times asking about payment over a three month period. They respond and say it is on it's way but never recived a check from them.
They have no intention of paying me for my phone that was sent to them.
I sent my phone in by paid postage by them. Everything seemed fine because I was able to track it on their website. Now the quote was $20 less than what they initially did but was understood. Assessment was done I accepted offer. Payment should have been sent within 5 business days but still nothing. I emailed and called. I did receive an email apologizing for the delay n that payment will be sent out to my paypal account no later than 5 pm pst that day. Now that was last Monday and it's been a week now. They haven't responded to my additional emails or voicemails. Now I looked up the address and it's a luxury apartment address. Suite 105 it states on BBB. I plan to call building people today and see if they can at least let me know if someone is running a business out of there. This is ridiculous and I don't understand why they haven't been shut down.