I am so angry. I sold my old phones a iPhone 5c and a Galaxy S4. I sent them August 2nd and I haven't received the money, I have waited 2 long months and they say they are assessing it. I have called maybe 15 or 16 times and no response plus I emailed them. DON'T USE SELL & RECYLE!
I fell for their trick as their site showed the highest value to be given for the device in comparision to other sites. I shipped it and waited to hear back re:the assesment phase where the actual value of the phone is determined. I have called numerous times and no one ever answers, just the automated generic system that leaves you on hold - then asks you to leave a message. They do not check messages as I have not receieved any call back within 3 weeks. I have called at all times thinking maybe they are busy - but they are not, it is a scam. They get your item and never give you the money. I could have actually made a little cash if I sold it elsewhere. Do not trust them! It is a waste of time and their site has fake testimonials.
I tried getting rid of my phone to make some extra money on it because I switched cell phone companies so I got a new phone. I found this cellandrecycle.com site after looking at a few different sites. It offered a decent price for my phone. I signed up to get it sent in, they sent me a box and I sent my phone in.. expecting to receive a check in the mail for the amount they quoted me for (which is what they said would happen).
I waited about a week and a half. I finally received mail stating they changed my quote, it was much lower than they first stated but it was still money.. I waited over a week again and there was no check still. I emailed the customer service and they responded telling me that the bank was backed up and would send a new check to me. I thanked them and waited again. About two weeks went by, patiently waiting, and no check. I waited just encase the bank was backed up as they said. I emailed again and they appologized and said they would send a new check.
Almost a month went by and still no check for my phone. So they have my phone and I don't have the money still. They stole my phone and lied to me multiple times! I just sent another email a few days ago, no response.. Do not send your phones here, they will steal and lie! I wish I would have just kept the phone and gave it to someone who needed a phone, or sold it for a few bucks!
I too have been scammed by sell and recycle. I sent them a iphone 4s along with a galaxy s3 they told me they are evaluating my phones but i have never heard back. I have called and email them many times. Once, i got an email from them from a person named giovanni he ask me for my email address so he could help me. It is funny he is emailing me and asking for my email...
Just as everyone else said, please do not do business with this company. I sent in my phone May 2014 and have been trying to contact them for my Galaxy phone assessment and with no success. It's now Feb 2015. Scam...scam...scam.
Completely dreadful! I have been waiting 3 months for my payment. I sent out an iPhone 5c and they offered me $81. They lowered the original price but I still accepted it. They said that they sent out a check twice and recieved nothing yet. I shop online often and never had a shipping issue. They are definitely a SCAM. Do not do business with them. #WARNING
Sell and Recycle Reviews
Anonymous
I am so angry. I sold my old phones a iPhone 5c and a Galaxy S4. I sent them August 2nd and I haven't received the money, I have waited 2 long months and they say they are assessing it. I have called maybe 15 or 16 times and no response plus I emailed them. DON'T USE SELL & RECYLE!
I fell for their trick as their site showed the highest value to be given for the device in comparision to other sites. I shipped it and waited to hear back re:the assesment phase where the actual value of the phone is determined. I have called numerous times and no one ever answers, just the automated generic system that leaves you on hold - then asks you to leave a message. They do not check messages as I have not receieved any call back within 3 weeks. I have called at all times thinking maybe they are busy - but they are not, it is a scam. They get your item and never give you the money. I could have actually made a little cash if I sold it elsewhere. Do not trust them! It is a waste of time and their site has fake testimonials.
I tried getting rid of my phone to make some extra money on it because I switched cell phone companies so I got a new phone. I found this cellandrecycle.com site after looking at a few different sites. It offered a decent price for my phone. I signed up to get it sent in, they sent me a box and I sent my phone in.. expecting to receive a check in the mail for the amount they quoted me for (which is what they said would happen).
I waited about a week and a half. I finally received mail stating they changed my quote, it was much lower than they first stated but it was still money.. I waited over a week again and there was no check still. I emailed the customer service and they responded telling me that the bank was backed up and would send a new check to me. I thanked them and waited again. About two weeks went by, patiently waiting, and no check. I waited just encase the bank was backed up as they said. I emailed again and they appologized and said they would send a new check.
Almost a month went by and still no check for my phone. So they have my phone and I don't have the money still. They stole my phone and lied to me multiple times! I just sent another email a few days ago, no response.. Do not send your phones here, they will steal and lie! I wish I would have just kept the phone and gave it to someone who needed a phone, or sold it for a few bucks!
I too have been scammed by sell and recycle. I sent them a iphone 4s along with a galaxy s3 they told me they are evaluating my phones but i have never heard back. I have called and email them many times. Once, i got an email from them from a person named giovanni he ask me for my email address so he could help me. It is funny he is emailing me and asking for my email...
This company is a joke do not use them.
Finally Got my money
My persistance paid off After many many attmepts Giovanni finally came through and send me my money via pay pal.
Horrific
Just as everyone else said, please do not do business with this company. I sent in my phone May 2014 and have been trying to contact them for my Galaxy phone assessment and with no success. It's now Feb 2015. Scam...scam...scam.
scam... keep away!!!
Sold my phone and they said motherbord was damage?
they want to recycle for free... right!
I asked for my phone and they ask for $8.99 for shipping back.... I hear few similar complaints from other people...
I don't trust in this scam company
Dreadful
Completely dreadful! I have been waiting 3 months for my payment. I sent out an iPhone 5c and they offered me $81. They lowered the original price but I still accepted it. They said that they sent out a check twice and recieved nothing yet. I shop online often and never had a shipping issue. They are definitely a SCAM. Do not do business with them. #WARNING