On the 321 Fresh Start Bankruptcy site, Score Sense offered a Free Credit Report to those of us filing an application to Fresh Start. I applied, saw nothing on the site, or contract agreement listing any monthly charges, or trial duration, and, when asked to confirm my request for report, responded yes. According to SCORE SENSE, there is nothing on the website indicating the charges, however, the supervisor I spoke to said the charges were indicated on an email.
This is serious and flagrant abuse of the consumer. I urge all of you who have been burned by this fraudulent operation to contact 321 Fresh Start, and also go to Twitter and Facebook and complain about Score Sense...that is the only way to get to them, through their pocket book.
then the Better Business Bureau and the Attorney General for your state. I spent an hour talking with customer service representatives to get a refund, and the best answer I was given, is that it's a corporate decision, they will let you know. However, if you paid by debit or credit card, once the charge has been posted to your bank account, you can dispute the charge. Once you see it on your credit card statement, you can dispute it. Don't let their treachery continue!
My husband signed up for the $1 7 day trial. I have been trying to call them to cancel their services since two days after he signed up to cancel it. When you call, it says that their members are all busy and to try back in 2-3 hours or that due to inclement weather in the area, the office is closed. These recordings have been the same for two weeks now. I sent an email requesting cancellation with no response either. Therefore, I have contacted my bank and have had my debit card cancelled immediately since I have now been charged the $29.95. This is a total rip off. It states to call within the 7 days to cancel and you will not get charged but never answer the phones. What a scam!!!!
Score Sense Reviews
On the 321 Fresh Start Bankruptcy site, Score Sense offered a Free Credit Report to those of us filing an application to Fresh Start. I applied, saw nothing on the site, or contract agreement listing any monthly charges, or trial duration, and, when asked to confirm my request for report, responded yes. According to SCORE SENSE, there is nothing on the website indicating the charges, however, the supervisor I spoke to said the charges were indicated on an email.
This is serious and flagrant abuse of the consumer. I urge all of you who have been burned by this fraudulent operation to contact 321 Fresh Start, and also go to Twitter and Facebook and complain about Score Sense...that is the only way to get to them, through their pocket book.
then the Better Business Bureau and the Attorney General for your state. I spent an hour talking with customer service representatives to get a refund, and the best answer I was given, is that it's a corporate decision, they will let you know. However, if you paid by debit or credit card, once the charge has been posted to your bank account, you can dispute the charge. Once you see it on your credit card statement, you can dispute it. Don't let their treachery continue!
My husband signed up for the $1 7 day trial. I have been trying to call them to cancel their services since two days after he signed up to cancel it. When you call, it says that their members are all busy and to try back in 2-3 hours or that due to inclement weather in the area, the office is closed. These recordings have been the same for two weeks now. I sent an email requesting cancellation with no response either. Therefore, I have contacted my bank and have had my debit card cancelled immediately since I have now been charged the $29.95. This is a total rip off. It states to call within the 7 days to cancel and you will not get charged but never answer the phones. What a scam!!!!