Jessica Valente comes into my business and gives the impression that she is with my current processo who happens to be a personal friend of mine. She proceeds to tell me that after reviewing my account I qualified for a better rate. My friend asks why I haven't been processing I tell him I have been. He researched and discovered this lying representative switched me without my approval. We both called the company and we recueved nothing in terms of cooperation. I requested documents of this proof and a supervisor who denied giving his name to my friend. My friend said this supervisor would only give his name to me because I was his client but when I got on the phone, he hung up. I will report this to the BBB and have it pursued further. I also had transactions approved by this other company and they claim they have no record of it, which is another LIE! DO NOT EVEN DO BUSINESS WITH THEM, I told them I was happy with my friends company and didn't want to switch.
In accordance with the Rules, the Arbitrator was asked to decide whether the challenged Statements were an opinion or a fact. If, and only if, the Statement was determined to be a statement of fact, the Arbitrator was asked to further decided if, by a preponderance of the evidence, to determine if the Statement was true or false. If the statement identified by the Complainant is determined to be an opinion, no determination will be made as to that particular Statement because an opinion cannot be determined to be true nor false.
In this case, the Arbitrator had only the evidence submitted by the Complainant to consider.
Each Statement challenged by the Complainant has been considered, together with any Witness Statements and Documents provided by the Complainant for determination of the truth or falsity of the Statement. The Author did not provide a response to the Complaint.
The Arbitrator determined that the certain statements challenged in the Report were false. Therefore, according to the VIP Arbitration Rules, those statements have been redacted.
SBGA, INC. Reviews
Jessica Valente comes into my business and gives the impression that she is with my current processo who happens to be a personal friend of mine. She proceeds to tell me that after reviewing my account I qualified for a better rate. My friend asks why I haven't been processing I tell him I have been. He researched and discovered this lying representative switched me without my approval. We both called the company and we recueved nothing in terms of cooperation. I requested documents of this proof and a supervisor who denied giving his name to my friend. My friend said this supervisor would only give his name to me because I was his client but when I got on the phone, he hung up. I will report this to the BBB and have it pursued further. I also had transactions approved by this other company and they claim they have no record of it, which is another LIE! DO NOT EVEN DO BUSINESS WITH THEM, I told them I was happy with my friends company and didn't want to switch.
In accordance with the Rules, the Arbitrator was asked to decide whether the challenged Statements were an opinion or a fact. If, and only if, the Statement was determined to be a statement of fact, the Arbitrator was asked to further decided if, by a preponderance of the evidence, to determine if the Statement was true or false. If the statement identified by the Complainant is determined to be an opinion, no determination will be made as to that particular Statement because an opinion cannot be determined to be true nor false.
In this case, the Arbitrator had only the evidence submitted by the Complainant to consider.
Each Statement challenged by the Complainant has been considered, together with any Witness Statements and Documents provided by the Complainant for determination of the truth or falsity of the Statement. The Author did not provide a response to the Complaint.
The Arbitrator determined that the certain statements challenged in the Report were false. Therefore, according to the VIP Arbitration Rules, those statements have been redacted.