DO NOT USE RUSH CARD SERVICES. I have been with this company almost four years and everything was fine until I disputed unauthorized charges on a card that I had cancelled. The next day, January 09, 2015, my new card, where no dispute was pending, was blocked and remains blocked with $3980.30 of my money. Today is February 05, 2015.
Customer service is the worst. One rep will contradict the instructions of the previous rep and just straight out lying. I have read other complaints on other websites and found similar bad behavior. This has caused mental stress and leading to adverse medical conditions in some. It has caused my asthma to flare up more than usual. To those affected by RUSH CARD'S bad and possibly illegal behavior, any funds that is on their blocked card are the only funds they have to pay their bills and purchase food.
I'm a US Army veteran and see that companies like RUSH CARD are no different than the enemy we were trained to fight. When your hurting American citizens then you are the enemy.
I have been a Rush Card user for nearly two years and have never had a problem. Then on July 4th I went to the ATM, someone hacked my account and drained it. On the 6th I called Rush, they sent me out the investigation papers and were to be sending me out a replaement card telling me it would be here in 7-10 days. It is now July 26th and although I did recieve notification that they will replace the stolen money, but I still havent recieved my new card. Every week my paycheck goes on this card. So I called them on the 16th of July and was informed that the new card wasn't sent out until the 11th.
Rush Card Reviews
DO NOT USE RUSH CARD SERVICES. I have been with this company almost four years and everything was fine until I disputed unauthorized charges on a card that I had cancelled. The next day, January 09, 2015, my new card, where no dispute was pending, was blocked and remains blocked with $3980.30 of my money. Today is February 05, 2015.
Customer service is the worst. One rep will contradict the instructions of the previous rep and just straight out lying. I have read other complaints on other websites and found similar bad behavior. This has caused mental stress and leading to adverse medical conditions in some. It has caused my asthma to flare up more than usual. To those affected by RUSH CARD'S bad and possibly illegal behavior, any funds that is on their blocked card are the only funds they have to pay their bills and purchase food.
I'm a US Army veteran and see that companies like RUSH CARD are no different than the enemy we were trained to fight. When your hurting American citizens then you are the enemy.
I have been a Rush Card user for nearly two years and have never had a problem. Then on July 4th I went to the ATM, someone hacked my account and drained it. On the 6th I called Rush, they sent me out the investigation papers and were to be sending me out a replaement card telling me it would be here in 7-10 days. It is now July 26th and although I did recieve notification that they will replace the stolen money, but I still havent recieved my new card. Every week my paycheck goes on this card. So I called them on the 16th of July and was informed that the new card wasn't sent out until the 11th.