Please take the time to read this Before you purchase your car from this dealer. I bought a 2009 Ford Focus from Route 13 Auto Sales. the salesman Rob sold me this car. Now since I have had bad luck with cars I was reluctant to buy this used car. Howeve, Rob swore to me his mechanic looked over the car and there was nothing wrong with the car. I even bought the extra warranty for my own piece of mind.
A week later the car would not shift into reverse and was hard shifting after 30 minutes when I got it into reverse. on 10/15/14, I dropped off my deposit and told Rob about this issue and he said "let the car warm up". Now being that I know nothing about cars, this was unnecessary for a standard and indicated a problem. But I did not find out about that until later.
another her week went by and still was having issues so I called Route 13 and they told me to call the warranty company. I did and took the car in.
I found out out that it had a leak in the head gasket and something was wrong with the clutch. This is only after having the car two weeks. Driving five miles to and five miles back from work and out to Newark to visit my mother twice. I don't even think I put 300 miles on the car.
When I contacted them I was irate. They kept referring back to the warranty company and will not take blame for anything. So now I have a two week old car to me. Sitting in the shop in which I am responsible for almost $1200.00 of the work.
This is a $16,000 car loan and it's broken after two weeks and they will not fix it. They sold me a broken car. Lied and swore there was nothing wrong. And now wont make it right.
Rt. 13 Auto Sales Reviews
Please take the time to read this Before you purchase your car from this dealer. I bought a 2009 Ford Focus from Route 13 Auto Sales. the salesman Rob sold me this car. Now since I have had bad luck with cars I was reluctant to buy this used car. Howeve, Rob swore to me his mechanic looked over the car and there was nothing wrong with the car. I even bought the extra warranty for my own piece of mind.
A week later the car would not shift into reverse and was hard shifting after 30 minutes when I got it into reverse. on 10/15/14, I dropped off my deposit and told Rob about this issue and he said "let the car warm up". Now being that I know nothing about cars, this was unnecessary for a standard and indicated a problem. But I did not find out about that until later.
another her week went by and still was having issues so I called Route 13 and they told me to call the warranty company. I did and took the car in.
I found out out that it had a leak in the head gasket and something was wrong with the clutch. This is only after having the car two weeks. Driving five miles to and five miles back from work and out to Newark to visit my mother twice. I don't even think I put 300 miles on the car.
When I contacted them I was irate. They kept referring back to the warranty company and will not take blame for anything. So now I have a two week old car to me. Sitting in the shop in which I am responsible for almost $1200.00 of the work.
This is a $16,000 car loan and it's broken after two weeks and they will not fix it. They sold me a broken car. Lied and swore there was nothing wrong. And now wont make it right.