I was driving on the flyover of 290 West, about to exit Lamar, when all of the lights began to flash on my dashboard. This startled me to say the least and I began to frantically try to merge to the right to pull over. By the time I had pulled over, I began to see smoke billowing out from under my hood. Meanwhile, I had compromised my own safety to stop as quickly as possible, which happened to be on the shoulder of the flyover exit to Lamar. As cars zoomed past me, I waited for the tow truck to arrive for over an hour.
The next day I get a call from Jim Benton at Roger Beasley, who tells me that nothing is for sure as far as the status of the engine yet, HOWEVER, they were able to find the original colporate to be a "fatigued temperature sensor" which had actually fallen off and in turn all of my coolant had leaked out immediately. This would be covered by my $3000 3yr warranty. BUT I had to wait for the inspector to come out to make his final verdict.
A couple of days pass and I hear from Jim again, who informs me that the damage to the engine was so severe that it will need to be replaced. He thinks that this will no longer be covered by the warranty, however he needs to wait to hear the final FINAL verdict. I finally hear from them and what do you know-- NOT covered by warranty because of "continued driving".
The faulty temperature sensor did not notify me that anything was wrong, thus, I did not pull over until my car began to start flashing other lights on the dash at me.
I reached out to a local mechanic who had this to say:
"The engine coolant temp sensor inserts into a plastic thermostat housing and is held by a clip.
When it pops out the coolant is lost quickly. Tell him there is no low coolant level sensor for warning and when coolant is lost rapidly the damage is done before you can know there is a problem. Getting vehicle to roadside without risk of personal injury takes time. You could not have caused this to fail. The clip that holds in the temp sensor is not a maintenance item nor is it accessible for you to have touched it and caused it to be loose.
He is acting in bad faith per the terms of the insurance coverage contract."
Now I'm stuck with a bill of $12,000 from Roger Beasley Volvo (not even sure where they came up with this outrageous number) and a warranty that apparently doesn't mean Sh*t!!
Roger Beasley Volvo Reviews
I was driving on the flyover of 290 West, about to exit Lamar, when all of the lights began to flash on my dashboard. This startled me to say the least and I began to frantically try to merge to the right to pull over. By the time I had pulled over, I began to see smoke billowing out from under my hood. Meanwhile, I had compromised my own safety to stop as quickly as possible, which happened to be on the shoulder of the flyover exit to Lamar. As cars zoomed past me, I waited for the tow truck to arrive for over an hour.
The next day I get a call from Jim Benton at Roger Beasley, who tells me that nothing is for sure as far as the status of the engine yet, HOWEVER, they were able to find the original colporate to be a "fatigued temperature sensor" which had actually fallen off and in turn all of my coolant had leaked out immediately. This would be covered by my $3000 3yr warranty. BUT I had to wait for the inspector to come out to make his final verdict.
A couple of days pass and I hear from Jim again, who informs me that the damage to the engine was so severe that it will need to be replaced. He thinks that this will no longer be covered by the warranty, however he needs to wait to hear the final FINAL verdict. I finally hear from them and what do you know-- NOT covered by warranty because of "continued driving".
The faulty temperature sensor did not notify me that anything was wrong, thus, I did not pull over until my car began to start flashing other lights on the dash at me.
I reached out to a local mechanic who had this to say:
"The engine coolant temp sensor inserts into a plastic thermostat housing and is held by a clip.
When it pops out the coolant is lost quickly. Tell him there is no low coolant level sensor for warning and when coolant is lost rapidly the damage is done before you can know there is a problem. Getting vehicle to roadside without risk of personal injury takes time. You could not have caused this to fail. The clip that holds in the temp sensor is not a maintenance item nor is it accessible for you to have touched it and caused it to be loose.
He is acting in bad faith per the terms of the insurance coverage contract."
Now I'm stuck with a bill of $12,000 from Roger Beasley Volvo (not even sure where they came up with this outrageous number) and a warranty that apparently doesn't mean Sh*t!!