As the saying goes, hind sight is 20/20. In retrospect, we should have never hired RCP. The entire process was filled with undue stress and one headache after another because RCP's President, Matt Barrass is completely in over his head. A big issue is RCP relies on subcontractors to do nearly all of their work. While that is a common practice in South Florida, you need to have someone that possesses the managerial skills to ensure the quality of work is up to par and finished in a timely manner. Matt does not possess those requisite skills. In fact, he misrepresented himself and his company from the beginning. October 6th, the night we agreed to hire RCP, he told us he would be at our house at least a couple of times per week to manage job progress. When I pointed out that 1/13/15 was the first time he had ever been here, he said “yeah, but I’ve seen lots of pictures and videos”. That about sums up RCP's entire operation. RCP or their subcontractors worked only 21 days at our house since October 16th, and three of those were to clean. That is a statistic hardly worth bragging about. The only time they were available and in constant contact was when they wanted money. The final product is just ok. There are many discrepancies that were never addressed or when they were, Matt provided one lame excuse after another to essentially pass the buck. Also, they never finished the job by there own deadline and we had to hire another company to finish the saltwater installation. To prevent negative reviews, they attempted to have us sign a hold harmless agreement. We declined and things spiraled to the point of no return. Do yourself a favor and avoid them. You will not regret it.
After we signed the contract with Right Choice Pools and gave a total of $8,455.00 in deposits, it all went downhill from there. Right Choice Pools is attempting to defraud us by keeping our $8,455.00, when all we received from them are drawings of our pool. No permits were ever applied for. No site work was ever commenced. And despite their guarantee, which is also on their website, no engineering plans were ever completed.
PLEASE BE AWARE OF THE FOLLOWING 3 THINGS BEFORE DECIDING TO DO BUSINESS WITH RIGHT CHOICE POOLS:
(1) Matt Barrass, the owner of the company, is NOT A LICENSED CONTRACTOR. If you look up who the licensed contractor is for the company, it lists Christopher Barrass, which is Matt’s brother. Matt Barrass has also been FINED AND PENALIZED by the Construction Industry Licensing Board for accepting over $30,000 in deposits for work which he was unlicensed to perform, doing a small amount of the work, then abandoning the job.
(2) Matt Barrass previously worked for Nationwide Pools, which is a company which the ATTORNEY GENERAL FILED SUIT AGAINST and froze the assets of, as the company used a variety of false and deceptive marketing practices related to the sale and construction of pools, including: failing to pay subcontractors which caused liens to be placed on consumers' homes, making misrepresentations relating to pool financing, charging illegal credit card fees, making misrepresentations regarding manufacturer rebates and warranties, and failing to complete construction of pools.
(3) Matt was also sued by Nationwide Pools. His claims in his responses to postings of other victims that he has never been sued is false, and we have the documentation to prove it.
(3) Finally, Right Choice Pools offers consumers financial incentives to post positive reviews about the company on Angie’s List and other forms of social media. Therefore, the positive ratings are artificially skewed and most positive reviews are from people for whom the company has not done any work for, other than giving an estimate and amateur drawing of the pool.
All this information can be confirmed. Go to myfloridalicense.com/dbpr/ where you can search the records of unlicensed activity and search under his last name. To see the detailed report, you will need to request a public record through the website and they will email it or mail it to you. To see the law suit filed against Matt Barrass by Nationwide Pools, go to the Broward County Clerk of Courts website (clerk-17th-flcourts.org) and do a public access case search.
Right Choice Pools & Spas Reviews
Right Choice Pools review
As the saying goes, hind sight is 20/20. In retrospect, we should have never hired RCP. The entire process was filled with undue stress and one headache after another because RCP's President, Matt Barrass is completely in over his head. A big issue is RCP relies on subcontractors to do nearly all of their work. While that is a common practice in South Florida, you need to have someone that possesses the managerial skills to ensure the quality of work is up to par and finished in a timely manner. Matt does not possess those requisite skills. In fact, he misrepresented himself and his company from the beginning. October 6th, the night we agreed to hire RCP, he told us he would be at our house at least a couple of times per week to manage job progress. When I pointed out that 1/13/15 was the first time he had ever been here, he said “yeah, but I’ve seen lots of pictures and videos”. That about sums up RCP's entire operation. RCP or their subcontractors worked only 21 days at our house since October 16th, and three of those were to clean. That is a statistic hardly worth bragging about. The only time they were available and in constant contact was when they wanted money. The final product is just ok. There are many discrepancies that were never addressed or when they were, Matt provided one lame excuse after another to essentially pass the buck. Also, they never finished the job by there own deadline and we had to hire another company to finish the saltwater installation. To prevent negative reviews, they attempted to have us sign a hold harmless agreement. We declined and things spiraled to the point of no return. Do yourself a favor and avoid them. You will not regret it.
After we signed the contract with Right Choice Pools and gave a total of $8,455.00 in deposits, it all went downhill from there. Right Choice Pools is attempting to defraud us by keeping our $8,455.00, when all we received from them are drawings of our pool. No permits were ever applied for. No site work was ever commenced. And despite their guarantee, which is also on their website, no engineering plans were ever completed.
PLEASE BE AWARE OF THE FOLLOWING 3 THINGS BEFORE DECIDING TO DO BUSINESS WITH RIGHT CHOICE POOLS:
(1) Matt Barrass, the owner of the company, is NOT A LICENSED CONTRACTOR. If you look up who the licensed contractor is for the company, it lists Christopher Barrass, which is Matt’s brother. Matt Barrass has also been FINED AND PENALIZED by the Construction Industry Licensing Board for accepting over $30,000 in deposits for work which he was unlicensed to perform, doing a small amount of the work, then abandoning the job.
(2) Matt Barrass previously worked for Nationwide Pools, which is a company which the ATTORNEY GENERAL FILED SUIT AGAINST and froze the assets of, as the company used a variety of false and deceptive marketing practices related to the sale and construction of pools, including: failing to pay subcontractors which caused liens to be placed on consumers' homes, making misrepresentations relating to pool financing, charging illegal credit card fees, making misrepresentations regarding manufacturer rebates and warranties, and failing to complete construction of pools.
(3) Matt was also sued by Nationwide Pools. His claims in his responses to postings of other victims that he has never been sued is false, and we have the documentation to prove it.
(3) Finally, Right Choice Pools offers consumers financial incentives to post positive reviews about the company on Angie’s List and other forms of social media. Therefore, the positive ratings are artificially skewed and most positive reviews are from people for whom the company has not done any work for, other than giving an estimate and amateur drawing of the pool.
All this information can be confirmed. Go to myfloridalicense.com/dbpr/ where you can search the records of unlicensed activity and search under his last name. To see the detailed report, you will need to request a public record through the website and they will email it or mail it to you. To see the law suit filed against Matt Barrass by Nationwide Pools, go to the Broward County Clerk of Courts website (clerk-17th-flcourts.org) and do a public access case search.