I ordered Mother of the Bride dresses from JJ's House online. I chose the size that fit their chart only to find that the dresses were one size smaller than normal It was then when I looked at the return address that I found out the dressed came from China. I was not happy since I would have never ordered them had I known this before.
The ony way to contact a Representative to help you is online. I talked to at least 3 different people and they were all nice and accomodating. But then I received e-mails telling me that these dresses were made special just for me and that the Chinese Ladies took special care to make me happy. First of all, they did not require my measurements so I do not see why these poor Chinese ladies made the dresses special for me. And as the previous woman said in her complaint, they offered to give me 30% return of my money and I could sell the dresses here or give them to friends or family . What ??? I have never had such a difficult time returning an item. Do Not Order for J J's House !!!!! You will get ripped off and have a product that you cannot use !!
The company has also made the effort of expanding into the Gaming industry. They operate a few MMO's under a subsidiary and by the looks of things, they seem to be growing quite well. Though this is mostly because of how hard they try luring in new players. Like many other MMO providers, they try so hard to milk these players for everything, it's pay-to-win after all, so that's expected. New servers are opened almost daily at this point while old ones ignored; not a good tactic to keep afloat for long, but a brilliant one to piss off every player that invested hundreds/thousands of hours and/or cash when the game(s) finally run out of momentum and go under, but again, this is not that uncommon.
Customer service from what I've seen is a bit spotty here as well. Not sure if it's either their inexperience in the industry, or if they just flat out don't give a damn about the players, or both. Again, pay-to-win, so they're not the only gaming corp like this (The Indonesian version of one of their games for example, different company, similar practices). Not saying they're horrible, just that it's a disorganized mess, in some cases it looks like the players actually know more about the system than they do, and respond faster too. Though I do sympathize a bit, having to deal with cancerous waves of 12 yr olds every new server, and then when the dust settles problems still persist with those who stick by, I'd be cynical/apathetic too. Refunds/personal discounts are unheard of, so out of luck there if you change your mind...
All in all, decent (but addictive) games, good players, and a dev team that may or may not actually give a damn, all operating under a company with shady performance from what I've learned. There are better ways to spend your money, but hey, if you're gonna get gipped, might as well have fun doing so.
ReadMob Technologies (HK) Limited Reviews
I ordered Mother of the Bride dresses from JJ's House online. I chose the size that fit their chart only to find that the dresses were one size smaller than normal It was then when I looked at the return address that I found out the dressed came from China. I was not happy since I would have never ordered them had I known this before.
The ony way to contact a Representative to help you is online. I talked to at least 3 different people and they were all nice and accomodating. But then I received e-mails telling me that these dresses were made special just for me and that the Chinese Ladies took special care to make me happy. First of all, they did not require my measurements so I do not see why these poor Chinese ladies made the dresses special for me. And as the previous woman said in her complaint, they offered to give me 30% return of my money and I could sell the dresses here or give them to friends or family . What ??? I have never had such a difficult time returning an item. Do Not Order for J J's House !!!!! You will get ripped off and have a product that you cannot use !!
More Than Just a Retailer...
The company has also made the effort of expanding into the Gaming industry. They operate a few MMO's under a subsidiary and by the looks of things, they seem to be growing quite well. Though this is mostly because of how hard they try luring in new players. Like many other MMO providers, they try so hard to milk these players for everything, it's pay-to-win after all, so that's expected. New servers are opened almost daily at this point while old ones ignored; not a good tactic to keep afloat for long, but a brilliant one to piss off every player that invested hundreds/thousands of hours and/or cash when the game(s) finally run out of momentum and go under, but again, this is not that uncommon.
Customer service from what I've seen is a bit spotty here as well. Not sure if it's either their inexperience in the industry, or if they just flat out don't give a damn about the players, or both. Again, pay-to-win, so they're not the only gaming corp like this (The Indonesian version of one of their games for example, different company, similar practices). Not saying they're horrible, just that it's a disorganized mess, in some cases it looks like the players actually know more about the system than they do, and respond faster too. Though I do sympathize a bit, having to deal with cancerous waves of 12 yr olds every new server, and then when the dust settles problems still persist with those who stick by, I'd be cynical/apathetic too. Refunds/personal discounts are unheard of, so out of luck there if you change your mind...
All in all, decent (but addictive) games, good players, and a dev team that may or may not actually give a damn, all operating under a company with shady performance from what I've learned. There are better ways to spend your money, but hey, if you're gonna get gipped, might as well have fun doing so.