cc; Admin office of the courtsRefusal to honor contract.
On March 3 2014 Anita Potts contracted Rayco Tops and upholstery regarding installing 2 new cylinders and new convertible top and strip for back glass window. In agreement and a deposit of $300.00 cash and Service completed on same day March 3 2014 paid in cash $825.00 for a combine total of $1125.00 Contract states
6 year warranty however after speaking with Frank Zelaya general mgr only after 8 monthsof completion Warranty was denied to be honored. Mr Zelaya amended contract to his best interest after being contacted Verbally regarding defective issue On November 3rd 2014 3 2014. The Defective issue is back window strip has detached from window due to no intentions or cause from Anita Potts . Mr Zelaya stated that to reattach what he attached would be $450.00 However Contract in hand states 6 years warranty on contract invoice # 1081 Dated March 3 2014, with no mentioning of any exclusions. This in my second attempt to have this issue resolved in accordance to Small Claims actions may be brought only in the county where the defendant resides, where the cause of action occurred or where the property involved is located. Before you consider filing a Small Claims Action, you should first try to communicate to the other party exactly what is in dispute. It is a good idea to send a letter which clearly states your complaint. You may be able to resolve the problem without going to court. A lawsuit should be your last resort in solving a civil dispute. In Hand I have my original contract- pictures of defect as well as warranty on my contract and general warranty from company in which he purchased materials(I also inquired re purchasing a boot in which he quoted $500.00 and peeped over his shoulder to see where he was acquiring his information)and it states If, within eighteen (18) months from the date of purchase to the original owner, a top or back strip found to be defective under the term of this warranty and replacement on the vehicle is required, Topsonline.com will pay a labor allowance to offset a portion of the labor. The amount of labor allowance will be determined by multiplying manufacturer?s installation hours by the manufacturer labor rate in effect at the time of the replacement installation.
We may insist the item be returned to us for examination. Any abuse, misuse or damage caused by incorrect installation or improper cleaning is responsibility of the purchaser However most detachments come cause of stretching and covered under warranty. All claims are calculated from date of purchase. Proof of purchase must be presented when claim is made. I am following protocol In a last attempt before pursuing a civil suit in which I will also ask the court for court and related expenses contacting the Miami Dade Chamber of Commerce and the Miami Dade better Business Bureau
I was quoted by Owner Frank Zeleya of Rayco Tops and Auto Upholstery a price of $125.00 to perform changes to my NEW motorcycle seats. I stopped in on March 31st to have Frank and his co-workers look at the motorcycle. I stopped in on April 1st so he could remove the seats (driver and passenger) and begin the work. On April 2nd he asked me to stop by and look at the progress. Later that day he asked me to stop by again to give final approval before they put the seat cover back on. At this time Frank Zeleya tells me the work is more than they anticipated and he now wants $375.00. That is three times his original estimate. I told him that is unacceptable. I offered him another $50.00 on top of the $125.00 so I can get the job done. He refused and told me he would "give me a discount and charge me $275.00". Again I told him this was not right and I could not pay that much over his original estimate. He then told me he would NOT finish the job and that I should come back Monday, April 4th and he would put the seat back the way it was. I wasted (5) hours of my time and (5) trips back and forth to this shop. The seat is NOT as it was before since Rayco removed the seat covers, redid the interior foam, etc...and now I will have to take it to order another motorcycle seat to replace the brand new seat Rayco tore apart since mine is no longer in it's original condition. When I arrived to pick up my seats, they also refused to re-install them back on the motorcycle from which Rayco took them off.
Rayco Tops Auto Upholstery Reviews
Rayco Tops and Upholstery
Frank Zelaya
cc; Miami Dade Clerk of courts
cc; Admin office of the courtsRefusal to honor contract.
On March 3 2014 Anita Potts contracted Rayco Tops and upholstery regarding installing 2 new cylinders and new convertible top and strip for back glass window. In agreement and a deposit of $300.00 cash and Service completed on same day March 3 2014 paid in cash $825.00 for a combine total of $1125.00 Contract states
6 year warranty however after speaking with Frank Zelaya general mgr only after 8 monthsof completion Warranty was denied to be honored. Mr Zelaya amended contract to his best interest after being contacted Verbally regarding defective issue On November 3rd 2014 3 2014. The Defective issue is back window strip has detached from window due to no intentions or cause from Anita Potts . Mr Zelaya stated that to reattach what he attached would be $450.00 However Contract in hand states 6 years warranty on contract invoice # 1081 Dated March 3 2014, with no mentioning of any exclusions. This in my second attempt to have this issue resolved in accordance to Small Claims actions may be brought only in the county where the defendant resides, where the cause of action occurred or where the property involved is located. Before you consider filing a Small Claims Action, you should first try to communicate to the other party exactly what is in dispute. It is a good idea to send a letter which clearly states your complaint. You may be able to resolve the problem without going to court. A lawsuit should be your last resort in solving a civil dispute. In Hand I have my original contract- pictures of defect as well as warranty on my contract and general warranty from company in which he purchased materials(I also inquired re purchasing a boot in which he quoted $500.00 and peeped over his shoulder to see where he was acquiring his information)and it states If, within eighteen (18) months from the date of purchase to the original owner, a top or back strip found to be defective under the term of this warranty and replacement on the vehicle is required, Topsonline.com will pay a labor allowance to offset a portion of the labor. The amount of labor allowance will be determined by multiplying manufacturer?s installation hours by the manufacturer labor rate in effect at the time of the replacement installation.
We may insist the item be returned to us for examination. Any abuse, misuse or damage caused by incorrect installation or improper cleaning is responsibility of the purchaser However most detachments come cause of stretching and covered under warranty. All claims are calculated from date of purchase. Proof of purchase must be presented when claim is made. I am following protocol In a last attempt before pursuing a civil suit in which I will also ask the court for court and related expenses contacting the Miami Dade Chamber of Commerce and the Miami Dade better Business Bureau
I was quoted by Owner Frank Zeleya of Rayco Tops and Auto Upholstery a price of $125.00 to perform changes to my NEW motorcycle seats. I stopped in on March 31st to have Frank and his co-workers look at the motorcycle. I stopped in on April 1st so he could remove the seats (driver and passenger) and begin the work. On April 2nd he asked me to stop by and look at the progress. Later that day he asked me to stop by again to give final approval before they put the seat cover back on. At this time Frank Zeleya tells me the work is more than they anticipated and he now wants $375.00. That is three times his original estimate. I told him that is unacceptable. I offered him another $50.00 on top of the $125.00 so I can get the job done. He refused and told me he would "give me a discount and charge me $275.00". Again I told him this was not right and I could not pay that much over his original estimate. He then told me he would NOT finish the job and that I should come back Monday, April 4th and he would put the seat back the way it was. I wasted (5) hours of my time and (5) trips back and forth to this shop. The seat is NOT as it was before since Rayco removed the seat covers, redid the interior foam, etc...and now I will have to take it to order another motorcycle seat to replace the brand new seat Rayco tore apart since mine is no longer in it's original condition. When I arrived to pick up my seats, they also refused to re-install them back on the motorcycle from which Rayco took them off.