Buyer bought 6 six plants from Wayside GArden on 10/13/14. She paid a total of $105.70. The plants were sent and were punny in size. This is very different from what the catalog on the internet advertised. Buyer received plants and allowed them to acclimate to the new environment in Sparks, NV. She also bought materials like Bone meal and peat moss to prepare the soil for planting. The plants were very bad quality from the start. Buyer also bouth burlap to protect plants from the cold during November, December, Jan., February, etc. When buyer spoke to customer service she was told that she could replace plants. However, when buyer wanted a refund---this is NOT allowed. Only a store credit could be allowed for the plants that did Not survice. Buyer is VERY unhappy with this bait and switch tactic that Wayside Garden uses in selling their plants out of So. Carolina. Buyer now can re-order new plants and hopefully, thesse will be better quality and will survive on their own. Buyer also will have to provide the shipping cost of the new plants. Very unhappy situation.
Ramona L Fishel Reviews
Buyer bought 6 six plants from Wayside GArden on 10/13/14. She paid a total of $105.70. The plants were sent and were punny in size. This is very different from what the catalog on the internet advertised. Buyer received plants and allowed them to acclimate to the new environment in Sparks, NV. She also bought materials like Bone meal and peat moss to prepare the soil for planting. The plants were very bad quality from the start. Buyer also bouth burlap to protect plants from the cold during November, December, Jan., February, etc. When buyer spoke to customer service she was told that she could replace plants. However, when buyer wanted a refund---this is NOT allowed. Only a store credit could be allowed for the plants that did Not survice. Buyer is VERY unhappy with this bait and switch tactic that Wayside Garden uses in selling their plants out of So. Carolina. Buyer now can re-order new plants and hopefully, thesse will be better quality and will survive on their own. Buyer also will have to provide the shipping cost of the new plants. Very unhappy situation.