PLEASE PLEASE PLEASE STAY AWAY FROM THIS DEALER. IT IS NOT A COINCIDENCE THAT THER ARE SO MANY REVIEWS ALL ABOUT THE SAME ISSUE, AND THE ONES THATE SEEMS TO LIKE THE DEALER I BET A GOOD PORTION OF THEM JUST WERE NOT SMART ENOUGH TO REALIZE OR EVEN LOOK AT THE PAPER WORK TO SEE WHAT IS REALLY HAPPENING IN THIS PLACE. mY STORY IS NOT DIFFERENT FROM THE REST OF THIS PEOPLE SO READ CAREFULLY AND LEARN:
I went to this dealer on a Saturday, I was look after by a really nice lady, I ask how much the car I like was and they said about $34000,so I said that unfortunately that was more than what I can afford, my budget was $30000,and the manager which is the worst person ever (and if you are reading this let me tell you something,people like you always die alone) well he said that if I would buy it for $31000 total,plus hst off course. Well I agree to that price and they said I had to pay a deposit in order to start the paper work and call the bank for financing ( DO NOT EVER PAY THIS DEPOSIT, IF THEY WANT YOUR BUSINESS THEY SHOULD DO THEIR JOB WITHOUT YOU HAVINGTO PAY ANY DEPOSIT),ANYWAYS AFTER THE DEPOSIT I MET WITH THE FINANCING PERSON WHO IS OBVIOUSLY AWARE OF ALL THIS AND WITH HIS GOODS TACTICS TRICK ME INTO NOT LOOKING AT THE ACTUAL FINAL PRICE OF THE VEHICLE BUT ONLY TO THE MONTLHY PAYMENT,SO WHEN I LEFT THAT PLACE ON SATURDAY I LEFT THINKING THAT MY CAR WOULD ONLY COST $31000 PLUS HST.
Well that same day my wife and I saw how this guy,this so called manager Ahmad was screaming and being disrespectful to one of his employees,in front of us, who would do that in front of customers, well because of this the next day I started looking online at some reviews about this raceway Chrysler dealer,and started finding reviews about people being rip-off,or the dealer in general being disrespectful to them, after reading all this reviews I got worried and went back to the dealer the next day to double check the paper work........ WELL as you probably already know the $31000 value had gone up to almost $37000, when I complain about this they just kept saying that if I could come up with the deposit that same day they would do 31000,and THEY KNEW I COULD ONLY BRING THE DEPOSIT 3 WEEKS LATER. SO now they tell me,to my face that basically I was stupid for signing any paper,that now I have to accept that over priced vehicle. I could say more stuff but I don't want to continue wasting my time even talking about this manager. THIS IS NOT A COINCIDENCE,THEY DO IT ALL THE TIME, PLEASE DO NOT GO THERE, MY ONLY REGRET IS NOT SEEING ALL THIS REVIEWS ONLINE THE DAY BEFORE I WENT THERE, I AM STILL WAITING FOR MY $1000 DEPOSIT TO BE REFUNDED,AND I WILL FILE A COMPLAIN WITH THE ONTARIO CONSUMMER PROTECCION ASSOCIATION.
FORGET ABOUT THE GOOD REVIEWS,THIS REVIEWS are PROBABLY WRITTEN BY THE SALEMANS,OR THEIR FAMILIES OR BY CUSTOMER WHO ARE JUST NOT SMART ENOUGH TO SEE HOW THEY STEAL THEIR MONEY. YOU DON'T BELEAVE ME? GO THERE AND YOU WILL SEE HOW THEY WILL ASK YOU FOR A DEPOSIT RIGHT AWAY AND THATS NOT A DEPOSIT AGAINS THE CAR,THATS JUST TO START THE PAPER WORK,IF YOU ARE STUPID ENOUGH TO PAY THE DEPOSIT THEN YOU ARE LOST. THEY ARE MAKING MONEY JUST BY CHARGIN THIS DEPOSIT AND NOT SELLING AN ACTUAL CAR,SO BE AWARE, if you still want to buy a car in this place do not pay any deposit until you have in front of you the actual contract with the right numbers,they always tell you that you will see the contract after paying the deposit and that's how they get you because then they will come out with a higher price and bunch of stupid excuses, so don't be a loser and stay away from this place.
I want to say that before I go into depth about what I have experienced, as a sales person myself, I am extremely embarrassed that I would have allowed someone to railroad me the way that they have.
My fiancé and I decided that we wanted to take a look at purchasing new vehicles (I was going to trade in my 2012 Juke) and a truck for him. We unfortunately did not do our research and went to Raceway Chrysler Jeep Dealership in Etobicoke Ontario to “look” at a few options.
After speaking with a number of different people we were told by a sales person named Mikhael Nader that we needed to put a deposit down of $1000 each and if we changed our minds on the two vehicles we would be able to get our money back. There was no paperwork signed so I had asked him 3 more times that if we happen to change our mind and he repeated over and over that we could change our minds.
After sitting down with the finance guy and by the time we rashly signed the paper work (Bill of sale) we both felt we made a mistake. Before we could even make it into our driveway I was on the phone with Matt trying to cancel and back out. He had told me that I was to call the Sales Manager in the morning to discuss.
I called the sales manager (Ahmad Nabtiti) and Mikhael Nader and left a message on their voicemail to cancel and that I would be by that night to get my proof of ownership of my Juke and the $2000 deposit.
I got a phone call at 3:00pm that day from Admad asking me when I was going to pick up the two vehicles and I explain to him that I had spoken with the financing late last night right after we signed and left a message on their voicemail . He continued to explain to me that I cannot get out of it because I signed a legally binding contract and when I tried to explain that it hadn’t even been 24hours and htat I had made a mistake and refused to even listen to me and when I said I was coming by that night to get my money he said “okay fine”.
I ended up going there with my Fiancé that night and argued with Ahmad and he told me that they cannot cancel a deal that has already been made (let me also say that BOTH vehicles were not ordered in or brought to the dealership, both were in stock and on the lot). I am not going to say I was very pleasant to him about the entire situation as I felt extremely cornered and bullied. He had told me he was going to send over the paperwork to the legal department and refused to give me back the $2000.00.
After fighting with this person and a LOT of tears as I was now in a situation that I knew I had been scammed, I called them back a few hours later and said that if they were willing to cancel one deal I would take one car, well of course he agreed (but he can’t cancel deals right?) -
My mother who has sold cars for 80% of her life had even attempted to contact the Dealer Principle Sandy and had left a voice mail with no avail or even a call back. Later we found out that they transferred her to the WRONG person on purpose.
I guess I am writing this because although I understand what the Ontario law states with no “cooling-off” period, I just cannot believe that these sales people who a. lie to me and tell me that I have the opportunity to change my mind b. that they can bully consumers like myself.
I understand that I did not do my due diligence in going through piece by piece of the contract but I guess I live in a world where honesty holds a lot of clout and when someone tells me I can change my mind I take their word on it.
After my experience I went online to search for any feedback or any other “victims” of this dealership and sure enough, if you type in Raceway Chrysler” you will find a lot of people expressing their very concerns about “sketchy” issues and sneaky sales tactics these people have attempted on others.
I know sales and I know how I do business, and feeding off the innocence of trustworthy people is the exact reason car sales man and sales people in general have such a horrid name.
What kills me the most is that after i finally picked up the vehicle i DID not want there was a chip in the windshield, scratches across the side and a completely broken drivers seatbelt and they gave me the car on EMPTY.
I have already reported them to Chrysler HQ but buyers beware - after speaking with other dealerships in the area they had told me that Raceway is KNOWN for doing this stuff.
Raceway Chrysler Dodge Jeep Ram Fiat Ltd. Reviews
this dealer is a scam,don't go there please
PLEASE PLEASE PLEASE STAY AWAY FROM THIS DEALER. IT IS NOT A COINCIDENCE THAT THER ARE SO MANY REVIEWS ALL ABOUT THE SAME ISSUE, AND THE ONES THATE SEEMS TO LIKE THE DEALER I BET A GOOD PORTION OF THEM JUST WERE NOT SMART ENOUGH TO REALIZE OR EVEN LOOK AT THE PAPER WORK TO SEE WHAT IS REALLY HAPPENING IN THIS PLACE. mY STORY IS NOT DIFFERENT FROM THE REST OF THIS PEOPLE SO READ CAREFULLY AND LEARN:
I went to this dealer on a Saturday, I was look after by a really nice lady, I ask how much the car I like was and they said about $34000,so I said that unfortunately that was more than what I can afford, my budget was $30000,and the manager which is the worst person ever (and if you are reading this let me tell you something,people like you always die alone) well he said that if I would buy it for $31000 total,plus hst off course. Well I agree to that price and they said I had to pay a deposit in order to start the paper work and call the bank for financing ( DO NOT EVER PAY THIS DEPOSIT, IF THEY WANT YOUR BUSINESS THEY SHOULD DO THEIR JOB WITHOUT YOU HAVINGTO PAY ANY DEPOSIT),ANYWAYS AFTER THE DEPOSIT I MET WITH THE FINANCING PERSON WHO IS OBVIOUSLY AWARE OF ALL THIS AND WITH HIS GOODS TACTICS TRICK ME INTO NOT LOOKING AT THE ACTUAL FINAL PRICE OF THE VEHICLE BUT ONLY TO THE MONTLHY PAYMENT,SO WHEN I LEFT THAT PLACE ON SATURDAY I LEFT THINKING THAT MY CAR WOULD ONLY COST $31000 PLUS HST.
Well that same day my wife and I saw how this guy,this so called manager Ahmad was screaming and being disrespectful to one of his employees,in front of us, who would do that in front of customers, well because of this the next day I started looking online at some reviews about this raceway Chrysler dealer,and started finding reviews about people being rip-off,or the dealer in general being disrespectful to them, after reading all this reviews I got worried and went back to the dealer the next day to double check the paper work........ WELL as you probably already know the $31000 value had gone up to almost $37000, when I complain about this they just kept saying that if I could come up with the deposit that same day they would do 31000,and THEY KNEW I COULD ONLY BRING THE DEPOSIT 3 WEEKS LATER. SO now they tell me,to my face that basically I was stupid for signing any paper,that now I have to accept that over priced vehicle. I could say more stuff but I don't want to continue wasting my time even talking about this manager. THIS IS NOT A COINCIDENCE,THEY DO IT ALL THE TIME, PLEASE DO NOT GO THERE, MY ONLY REGRET IS NOT SEEING ALL THIS REVIEWS ONLINE THE DAY BEFORE I WENT THERE, I AM STILL WAITING FOR MY $1000 DEPOSIT TO BE REFUNDED,AND I WILL FILE A COMPLAIN WITH THE ONTARIO CONSUMMER PROTECCION ASSOCIATION.
FORGET ABOUT THE GOOD REVIEWS,THIS REVIEWS are PROBABLY WRITTEN BY THE SALEMANS,OR THEIR FAMILIES OR BY CUSTOMER WHO ARE JUST NOT SMART ENOUGH TO SEE HOW THEY STEAL THEIR MONEY. YOU DON'T BELEAVE ME? GO THERE AND YOU WILL SEE HOW THEY WILL ASK YOU FOR A DEPOSIT RIGHT AWAY AND THATS NOT A DEPOSIT AGAINS THE CAR,THATS JUST TO START THE PAPER WORK,IF YOU ARE STUPID ENOUGH TO PAY THE DEPOSIT THEN YOU ARE LOST. THEY ARE MAKING MONEY JUST BY CHARGIN THIS DEPOSIT AND NOT SELLING AN ACTUAL CAR,SO BE AWARE, if you still want to buy a car in this place do not pay any deposit until you have in front of you the actual contract with the right numbers,they always tell you that you will see the contract after paying the deposit and that's how they get you because then they will come out with a higher price and bunch of stupid excuses, so don't be a loser and stay away from this place.
I want to say that before I go into depth about what I have experienced, as a sales person myself, I am extremely embarrassed that I would have allowed someone to railroad me the way that they have.
My fiancé and I decided that we wanted to take a look at purchasing new vehicles (I was going to trade in my 2012 Juke) and a truck for him. We unfortunately did not do our research and went to Raceway Chrysler Jeep Dealership in Etobicoke Ontario to “look” at a few options.
After speaking with a number of different people we were told by a sales person named Mikhael Nader that we needed to put a deposit down of $1000 each and if we changed our minds on the two vehicles we would be able to get our money back. There was no paperwork signed so I had asked him 3 more times that if we happen to change our mind and he repeated over and over that we could change our minds.
After sitting down with the finance guy and by the time we rashly signed the paper work (Bill of sale) we both felt we made a mistake. Before we could even make it into our driveway I was on the phone with Matt trying to cancel and back out. He had told me that I was to call the Sales Manager in the morning to discuss.
I called the sales manager (Ahmad Nabtiti) and Mikhael Nader and left a message on their voicemail to cancel and that I would be by that night to get my proof of ownership of my Juke and the $2000 deposit.
I got a phone call at 3:00pm that day from Admad asking me when I was going to pick up the two vehicles and I explain to him that I had spoken with the financing late last night right after we signed and left a message on their voicemail . He continued to explain to me that I cannot get out of it because I signed a legally binding contract and when I tried to explain that it hadn’t even been 24hours and htat I had made a mistake and refused to even listen to me and when I said I was coming by that night to get my money he said “okay fine”.
I ended up going there with my Fiancé that night and argued with Ahmad and he told me that they cannot cancel a deal that has already been made (let me also say that BOTH vehicles were not ordered in or brought to the dealership, both were in stock and on the lot). I am not going to say I was very pleasant to him about the entire situation as I felt extremely cornered and bullied. He had told me he was going to send over the paperwork to the legal department and refused to give me back the $2000.00.
After fighting with this person and a LOT of tears as I was now in a situation that I knew I had been scammed, I called them back a few hours later and said that if they were willing to cancel one deal I would take one car, well of course he agreed (but he can’t cancel deals right?) -
My mother who has sold cars for 80% of her life had even attempted to contact the Dealer Principle Sandy and had left a voice mail with no avail or even a call back. Later we found out that they transferred her to the WRONG person on purpose.
I guess I am writing this because although I understand what the Ontario law states with no “cooling-off” period, I just cannot believe that these sales people who a. lie to me and tell me that I have the opportunity to change my mind b. that they can bully consumers like myself.
I understand that I did not do my due diligence in going through piece by piece of the contract but I guess I live in a world where honesty holds a lot of clout and when someone tells me I can change my mind I take their word on it.
After my experience I went online to search for any feedback or any other “victims” of this dealership and sure enough, if you type in Raceway Chrysler” you will find a lot of people expressing their very concerns about “sketchy” issues and sneaky sales tactics these people have attempted on others.
I know sales and I know how I do business, and feeding off the innocence of trustworthy people is the exact reason car sales man and sales people in general have such a horrid name.
What kills me the most is that after i finally picked up the vehicle i DID not want there was a chip in the windshield, scratches across the side and a completely broken drivers seatbelt and they gave me the car on EMPTY.
I have already reported them to Chrysler HQ but buyers beware - after speaking with other dealerships in the area they had told me that Raceway is KNOWN for doing this stuff.