I spoke to Keely Czartorski about getting a pre-approval for a home loan. She did a hard pull on credit and then told me that my credit score wasn't high enough to get a loan without a co-signer. Then a couple days later I recieved a letter from her saying that my score was 687, and the reason for denial was insufficient funds to close. Close on what? I haven't found a home or anything on that journey as of yet so how does she know what funds I have available to me. I'm a first time home buyer and from my understanding I only need a 620 so how am I unapproved. These people say they are there to help but in reality they just want you to sign up for Quizzle.com and lower your score by pulling it with denials for no reason.
As a verteran I am thoroughly disgusted with Quicken, bait and switch, broken promises, overall careless attitude. Perhaps some are fortunate, imagine the deal they might have gotten from an honest lender.
And as for JD Powers, given repeated attempts to let them know what I thought, good luck, I conclude they only weigh positive feedback for their "clients", shame on them. Subsequently any time I see the JDP endorsement my business is conclude by cancellation or a delete key.
I was told by quicken loans that I was approved for $7,000, I gave them my info online as to get approved. They sent me money that had to get a green dot card and resend the money to boost up my credit. I have been doing this since last Thursday. My account has been overdrawn 3 times, messing up my husband check money to pay our bills and Christmas money. So much for having a Christmas with my kids and family. Every day it's a excuse, it should not take this long to get a loan, I was scammed a few weeks ago by another company who did the same thing but instead they took our own money. I have every receipt and green dot card. I have to go and change my bank account once again do to this. I can't believe there are heartless people out there who wanna take your money with out caring.
So ok right now having good fun with Quicken Loans rep... wanted to lock me in and get money today. The funny part is they want closing costs of $ 3,000 dollars on a 60k refinance which is completely insane. I have decent but blemished credit... a steady job with an income that would qualify me for a $ 220,000 loan at most banks yet they think I am going to just jump at the chance to pay them $ 3,000.
Yes certainly it would lower my payment... and probably make up those closing costs within a year but I am sorry it takes them just a few hours at most to write this stuff up and get the paperwork/check out. Even if it took them 10 hours to process all this I wouldn't pay a banker $ 300 an hour. Most lawyers charge less than that...
Quicken is just in it for the churn and maximizing your closing costs which is just gravy income to them. The other thing is I have never declared bankruptcy and have been paying this loan for 20 years now.
Don't bother with them.... funny thing is the guy said he was going to call me back this evening and he hasn't. I guess he figured out I am not a sucker.
Quicken loans told me i meet the requirements and they told me that they changed there mind.they wanted more of scores than what had been met earlier. i couldnt figure that out. they asked me for large amounts of money. i told them i didnt have money like they wanted. and the woman replied NOTHIN as she shouted out and i said no.
Quicken Loans joins a long list of double-tongued lending shysters who say one thing and do another.
A prime example is when they intentionally ding a prospective customer's FICO score with a HARD INQUIRY, even when they are asked NOT to do so in advance.
The truth be told, they hide behind a so-called legal right to shake down anyone in whom they choose, just because the potential customer asked what the ballpark parameters for prequalifying would be.
Shame on you QUICKEN! Not only do you offer obscene terms, you injure the very parties you pretend to help before they've agreed to conducting business with you. You may fooled me once (shame on you), but you'll never fool me twice (shame on me).
Buyer beware!
Quicken is a shady-dealing outfit that would make some of the most bloodthirsty lenders blush. If they'll screw you on the way in, imagine what they might do on the way out!!
I applied for a mortgage loan with Quicken Loans. Originally my fiancé and I were both supposed to be on the loan but since my credit score is much higher Quicken recommended to remove him from the loan and have only me on there even though I make much less money than him which we pointed out to our Lender who insured us that it would not be a problem. We submitted all the documentation they required (recent paystubs, W2's, bank statements and so on) and they also ran our credit reports. After they pre-approved us/me we picked out a home and made an offer and came to an agreement with the seller. We immediately submitted a copy of the contract to Quicken. Quicken sent us the Good Faith Estimate showing that our closing cost would be $16,264.00 and our monthly Mortgage Payment will be $1,311.36 plus $175 for the HOA fee. The seller required a $5000 down payment which we paid right away, we also paid $500 to Quicken for the appraisal and paid another $515 for the home inspection which according to the contract had to be done within 10 days. Now we're 3 weeks away from our closing day (September 15th) and the underwriters at Quicken are telling us that I don't make enough money to qualify for the loan, something we had already brought to their attention BEFORE the entire process started and were told that it would be ok. They said that they forgot to add the HOA fee which is ridiculous because it is clearly stated in the contract and even in the Good Faith Estimate Quicken sent to us. Now they're saying that they would have to add my fiancé back on because of my debt to ratio income being to high (after they added the HOA) but due to his lower credit score we would have to get a different loan, one that has a PMI (we had told them from the very beginning that we did NOT want a PMI). After adding him back on last week they sent us a revised Good Faith Estimate that has now $20,815.17 as closing cost ($4,551.17 higher than the first estimate) and a Monthly Mortgage Payment of $1,476.47 plus $175 HOA fee ($165.11 higher than the first estimate) and a $25 a month lower insurance rate (they made us adjust the homeowner's policy to reflect a higher deductible to safe some money). The PMI is listed as $206.13. With all the numbers having gone up like this we no longer can afford the house, we were going by what was originally quoted to us. Not only are we going to have to back out of the house contract but we don't know if we can get the $5000 down payment back and there is also the $500 appraisal fee and $515 for the inspection that we know for sure we won't be getting back, that's over $1000 lost for sure. We're also in a time crunch because our lease at our current place runs out on September 15th, after that we have to go month to month at a higher rate of $242 a month. Since we have no house now which is devastating enough and have to start the entire process all over again it will cause additional hardship having to go month to month for several months until we find another house and can close on it. I don't know exactly what our rights are here but it seems so very wrong that they can change the numbers like that after we had provided all the necessary information and were given an estimate. They knew exactly how much money we're making and what our credit scores are before they sent the first estimate. Nothing has changed since then and yet they all of a sudden decide that we or I don't qualify after all and that our closing cost and monthly payment will now be much higher. We were in almost daily contact with Quicken throughout this entire process and they kept reassuring us that everything is fine. Is there anything we can do short of having to take legal actions? I find it so hard to believe that they do not have to honor the estimates they give. There has to be some kind of consumer protection against something like this.
Here is the detail about how quicken loan closed my loan and later try to give me 429$ for all over suffering due to delay in closing..
To MeSurma, KelliEmerson, Bill and 2 More...
Nov 4, 2013
Good afternoon Mr. Khatri,
As I’ve already stated, you were not charged any additional interest for closing a purchase transaction a week later than anticipated. You are only paying interest on the money you’ve borrowed for the length of time that you are borrowing it. You’re welcome to give me a call when you return to discuss this further.
Regards,
Dylan Feamster
Sr. Resolution Advocate
Quicken Loans Executive Office
http://www.quickenloans.com
Toll Free: 800 - 863 - 4332 x 31852
Direct: 313-373-1852
Show message history
Reply, Reply All or Forward | More
Me
To Feamster, DylanSurma, KelliEmerson, Bill and 2 More...
Nov 4, 2013
Hello Dylan,
I think i have explained to Kelli, how this affected us and have to pay more interest due to delay in closing for one week. If it was closed on 30th August we would have payed 100$ for only two days interest before our regular mortgage payment starts. Due to delay we are paying 1250$ interest before our regular mortgage payment starts that is 1150$ extra we paid for delay that was caused by Quicken loans. If this still doesn't explain it to you please check with Kelli and she should be able to explain as she agreed and understood this calculation. I will definitely fight for my money which is earned way. I understand that you guys are charging interest for money you landed to me but it doesn't make sense that due to delay in closing on Quicken loan I pay extra interest on money. Had Quicken loan close this on time i would have paid 1150$ less in interest if you at-least understand that calculation..
Quicken Loans Inc Reviews
I spoke to Keely Czartorski about getting a pre-approval for a home loan. She did a hard pull on credit and then told me that my credit score wasn't high enough to get a loan without a co-signer. Then a couple days later I recieved a letter from her saying that my score was 687, and the reason for denial was insufficient funds to close. Close on what? I haven't found a home or anything on that journey as of yet so how does she know what funds I have available to me. I'm a first time home buyer and from my understanding I only need a 620 so how am I unapproved. These people say they are there to help but in reality they just want you to sign up for Quizzle.com and lower your score by pulling it with denials for no reason.
As a verteran I am thoroughly disgusted with Quicken, bait and switch, broken promises, overall careless attitude. Perhaps some are fortunate, imagine the deal they might have gotten from an honest lender.
And as for JD Powers, given repeated attempts to let them know what I thought, good luck, I conclude they only weigh positive feedback for their "clients", shame on them. Subsequently any time I see the JDP endorsement my business is conclude by cancellation or a delete key.
I was told by quicken loans that I was approved for $7,000, I gave them my info online as to get approved. They sent me money that had to get a green dot card and resend the money to boost up my credit. I have been doing this since last Thursday. My account has been overdrawn 3 times, messing up my husband check money to pay our bills and Christmas money. So much for having a Christmas with my kids and family. Every day it's a excuse, it should not take this long to get a loan, I was scammed a few weeks ago by another company who did the same thing but instead they took our own money. I have every receipt and green dot card. I have to go and change my bank account once again do to this. I can't believe there are heartless people out there who wanna take your money with out caring.
So ok right now having good fun with Quicken Loans rep... wanted to lock me in and get money today. The funny part is they want closing costs of $ 3,000 dollars on a 60k refinance which is completely insane. I have decent but blemished credit... a steady job with an income that would qualify me for a $ 220,000 loan at most banks yet they think I am going to just jump at the chance to pay them $ 3,000.
Yes certainly it would lower my payment... and probably make up those closing costs within a year but I am sorry it takes them just a few hours at most to write this stuff up and get the paperwork/check out. Even if it took them 10 hours to process all this I wouldn't pay a banker $ 300 an hour. Most lawyers charge less than that...
Quicken is just in it for the churn and maximizing your closing costs which is just gravy income to them. The other thing is I have never declared bankruptcy and have been paying this loan for 20 years now.
Don't bother with them.... funny thing is the guy said he was going to call me back this evening and he hasn't. I guess he figured out I am not a sucker.
Quicken loans told me i meet the requirements and they told me that they changed there mind.they wanted more of scores than what had been met earlier. i couldnt figure that out. they asked me for large amounts of money. i told them i didnt have money like they wanted. and the woman replied NOTHIN as she shouted out and i said no.
Quicken Loans joins a long list of double-tongued lending shysters who say one thing and do another.
A prime example is when they intentionally ding a prospective customer's FICO score with a HARD INQUIRY, even when they are asked NOT to do so in advance.
The truth be told, they hide behind a so-called legal right to shake down anyone in whom they choose, just because the potential customer asked what the ballpark parameters for prequalifying would be.
Shame on you QUICKEN! Not only do you offer obscene terms, you injure the very parties you pretend to help before they've agreed to conducting business with you. You may fooled me once (shame on you), but you'll never fool me twice (shame on me).
Buyer beware!
Quicken is a shady-dealing outfit that would make some of the most bloodthirsty lenders blush. If they'll screw you on the way in, imagine what they might do on the way out!!
I applied for a mortgage loan with Quicken Loans. Originally my fiancé and I were both supposed to be on the loan but since my credit score is much higher Quicken recommended to remove him from the loan and have only me on there even though I make much less money than him which we pointed out to our Lender who insured us that it would not be a problem. We submitted all the documentation they required (recent paystubs, W2's, bank statements and so on) and they also ran our credit reports. After they pre-approved us/me we picked out a home and made an offer and came to an agreement with the seller. We immediately submitted a copy of the contract to Quicken. Quicken sent us the Good Faith Estimate showing that our closing cost would be $16,264.00 and our monthly Mortgage Payment will be $1,311.36 plus $175 for the HOA fee. The seller required a $5000 down payment which we paid right away, we also paid $500 to Quicken for the appraisal and paid another $515 for the home inspection which according to the contract had to be done within 10 days. Now we're 3 weeks away from our closing day (September 15th) and the underwriters at Quicken are telling us that I don't make enough money to qualify for the loan, something we had already brought to their attention BEFORE the entire process started and were told that it would be ok. They said that they forgot to add the HOA fee which is ridiculous because it is clearly stated in the contract and even in the Good Faith Estimate Quicken sent to us. Now they're saying that they would have to add my fiancé back on because of my debt to ratio income being to high (after they added the HOA) but due to his lower credit score we would have to get a different loan, one that has a PMI (we had told them from the very beginning that we did NOT want a PMI). After adding him back on last week they sent us a revised Good Faith Estimate that has now $20,815.17 as closing cost ($4,551.17 higher than the first estimate) and a Monthly Mortgage Payment of $1,476.47 plus $175 HOA fee ($165.11 higher than the first estimate) and a $25 a month lower insurance rate (they made us adjust the homeowner's policy to reflect a higher deductible to safe some money). The PMI is listed as $206.13. With all the numbers having gone up like this we no longer can afford the house, we were going by what was originally quoted to us. Not only are we going to have to back out of the house contract but we don't know if we can get the $5000 down payment back and there is also the $500 appraisal fee and $515 for the inspection that we know for sure we won't be getting back, that's over $1000 lost for sure. We're also in a time crunch because our lease at our current place runs out on September 15th, after that we have to go month to month at a higher rate of $242 a month. Since we have no house now which is devastating enough and have to start the entire process all over again it will cause additional hardship having to go month to month for several months until we find another house and can close on it. I don't know exactly what our rights are here but it seems so very wrong that they can change the numbers like that after we had provided all the necessary information and were given an estimate. They knew exactly how much money we're making and what our credit scores are before they sent the first estimate. Nothing has changed since then and yet they all of a sudden decide that we or I don't qualify after all and that our closing cost and monthly payment will now be much higher. We were in almost daily contact with Quicken throughout this entire process and they kept reassuring us that everything is fine. Is there anything we can do short of having to take legal actions? I find it so hard to believe that they do not have to honor the estimates they give. There has to be some kind of consumer protection against something like this.
Here is the detail about how quicken loan closed my loan and later try to give me 429$ for all over suffering due to delay in closing..
To MeSurma, KelliEmerson, Bill and 2 More...
Nov 4, 2013
Good afternoon Mr. Khatri,
As I’ve already stated, you were not charged any additional interest for closing a purchase transaction a week later than anticipated. You are only paying interest on the money you’ve borrowed for the length of time that you are borrowing it. You’re welcome to give me a call when you return to discuss this further.
Regards,
Dylan Feamster
Sr. Resolution Advocate
Quicken Loans Executive Office
http://www.quickenloans.com
Toll Free: 800 - 863 - 4332 x 31852
Direct: 313-373-1852
Show message history
Reply, Reply All or Forward | More
Me
To Feamster, DylanSurma, KelliEmerson, Bill and 2 More...
Nov 4, 2013
Hello Dylan,
I think i have explained to Kelli, how this affected us and have to pay more interest due to delay in closing for one week. If it was closed on 30th August we would have payed 100$ for only two days interest before our regular mortgage payment starts. Due to delay we are paying 1250$ interest before our regular mortgage payment starts that is 1150$ extra we paid for delay that was caused by Quicken loans. If this still doesn't explain it to you please check with Kelli and she should be able to explain as she agreed and understood this calculation. I will definitely fight for my money which is earned way. I understand that you guys are charging interest for money you landed to me but it doesn't make sense that due to delay in closing on Quicken loan I pay extra interest on money. Had Quicken loan close this on time i would have paid 1150$ less in interest if you at-least understand that calculation..
Regards,
Samir