If you value your cleaning deposit DO NOT rent from these people. If you expect what you will get back on time forget it. I notified them by email of the new address and asked for a response acknowledging they received it and was ignored. When I called it in they claimed it had been returned even though all my other mail was being forwarded just fine.
They require you to use THEIR carpet cleaner which at $250.00 was twice the cost of other reputable companies.
They require you have window blinds (not drapes) which can be easily cleaned, professionally cleaned which at $145.00 was both pointless and ridiculously expensive.
No matter how clean you leave the place they charge a $129.00 "minimal" cleaning fee. We left the place spotless, even cleaning under and behind the stove and refrigerator.
Then they add on additional fees for things like "wiping down" a hand rail. They even added a fee to fill in a "nail hole" from hanging a picture.
They charged for batteries and labor claiming to have replaced all the smoke detector batteries even though they were all working fine.
Out of my $1100.00 cleaning deposit they returned $361.00 of it.
Quality Property Management Reviews
If you value your cleaning deposit DO NOT rent from these people. If you expect what you will get back on time forget it. I notified them by email of the new address and asked for a response acknowledging they received it and was ignored. When I called it in they claimed it had been returned even though all my other mail was being forwarded just fine.
They require you to use THEIR carpet cleaner which at $250.00 was twice the cost of other reputable companies.
They require you have window blinds (not drapes) which can be easily cleaned, professionally cleaned which at $145.00 was both pointless and ridiculously expensive.
No matter how clean you leave the place they charge a $129.00 "minimal" cleaning fee. We left the place spotless, even cleaning under and behind the stove and refrigerator.
Then they add on additional fees for things like "wiping down" a hand rail. They even added a fee to fill in a "nail hole" from hanging a picture.
They charged for batteries and labor claiming to have replaced all the smoke detector batteries even though they were all working fine.
Out of my $1100.00 cleaning deposit they returned $361.00 of it.