Never got refund for merchandise that was returned as instructed.
I purchased a trial order of the product Symetrin from Provida Life Sciences only paying shipping & handling (don't recall the cost). Although I did not really notice a difference using the product but that's neither here nor there.
About a month later I noticed a debit card charge for $104.19 from FOOD LOVERS SYSTEMS. I promptly called the phone number and was told in order to receive a refund all I had to do was return the product. I followed the instructions accordingly. That was August 16th. Since then, I was charged an additional $79.99. I called again, apparently this was the rest of the cost of the pills as it's split into two transactions. I was told it could take 4-6 weeks for a refund from the time they receive the merchandise back. This was not an option as that missing money belongs to other bills. I called my back to explain and they credited me back while the transactions were investigated. Today my bank informs me they are reversing the credit because this merchant claims they've never received the product back. I sent it back as I was told to do. Now I am out $184.18.
Purchased product for 1/2 a day and cancelled order. Company refused to cancel and billed credit card and will not refund. AWW*Food Lovers Fat loss system. Free trial is not a free trial. 12/4/14 - order product online. Immediately emailed to cancel form reply to contact cust service. 12/5/14 - cancelled order 12/9/14 - they shipped order 12/11/14 - they emailed that they could not cancel order. 12/21/14 - we refused the order, mail carrier wrote refused on package and sent back. They did not refund charge and even tried to charge additional amount even after cancellations. Charge amount in dispute of $39.98 and going up due to late fees.
This company is only looking to get free money from as many suckers as possible. Run away from this company. Anyone that posts a P.O. box number is afraid of being caught and running a scam.
Provida Life Sciences Reviews
Never got refund for merchandise that was returned as instructed.
I purchased a trial order of the product Symetrin from Provida Life Sciences only paying shipping & handling (don't recall the cost). Although I did not really notice a difference using the product but that's neither here nor there.
About a month later I noticed a debit card charge for $104.19 from FOOD LOVERS SYSTEMS. I promptly called the phone number and was told in order to receive a refund all I had to do was return the product. I followed the instructions accordingly. That was August 16th. Since then, I was charged an additional $79.99. I called again, apparently this was the rest of the cost of the pills as it's split into two transactions. I was told it could take 4-6 weeks for a refund from the time they receive the merchandise back. This was not an option as that missing money belongs to other bills. I called my back to explain and they credited me back while the transactions were investigated. Today my bank informs me they are reversing the credit because this merchant claims they've never received the product back. I sent it back as I was told to do. Now I am out $184.18.
Purchased product for 1/2 a day and cancelled order. Company refused to cancel and billed credit card and will not refund. AWW*Food Lovers Fat loss system. Free trial is not a free trial. 12/4/14 - order product online. Immediately emailed to cancel form reply to contact cust service. 12/5/14 - cancelled order 12/9/14 - they shipped order 12/11/14 - they emailed that they could not cancel order. 12/21/14 - we refused the order, mail carrier wrote refused on package and sent back. They did not refund charge and even tried to charge additional amount even after cancellations. Charge amount in dispute of $39.98 and going up due to late fees.
This company is only looking to get free money from as many suckers as possible. Run away from this company. Anyone that posts a P.O. box number is afraid of being caught and running a scam.