Sharon Zhang, Owner of Promo Advertising is very Unprofessional and has a Lack of Communication Skills when talking with me. Owner does not hold Graphic Designer Jr. Pena accountable for mistakes made on an order.
As result, Owner asked me for another Deposit to correct and Reprint about a Dozen Shirts that were misprinted by Graphic Designer. When I questioned Mrs Zhang why? She became very irrate, defensive and condescending in her conversation stating quote "You are very hard to deal with" and "You always give me a hard time". This was a Key Reason for continuing to do business with Promo Advertising.
In addition, due to printing mistake by Promo Advertising and it's Graphic Designer I received my order a Week Late and My Client was Deployed Overseas causing Credibility damage to my company with respect to timeliness.
With my years of dealing with Promo Advertising I have not scene Owner, Sharon Zhang talk in an Unprofessional manner to other clients the way she spoke with me.
For several weeks I had contacted and went pass establishment in 2013 to get my Transparencies of my Artwork (Paid for as part of my Set-Up Charge which included Artwork) but each time Sharon Zhang, Owner was never available. When at establishment I spoke with Graphic Designer Jr. Pena to retrieve but he would have them but would not allow me to see any as if I was going to walk out with them. He contacted Owner and Owner Stated to me " She will charge me $60 per Transparency and $120 for Transparency and Actual Screen Combined".
Well today, Thursday 01/09/2014 I stop passed and Owner, Sharon Zhang was available. When asked about the above she stated they were disguarded and destroyed. Two minutes later Graphic Designer Jr Pena had them in his hand in folder. So she Lied.
I am an African American Clothing Designer with a Registered Trademark with the United States Patent and Trademark Office since 1999. I wanted to use a Local Business for most of my Screen Printing purposes which I found Promo Advertising to be a Good Fit in 2005. Though prices were expensive having them supply garments and print , I leveled the cost by supplyin my own garments and just paying for a wholesale printing cost based on location and quantity, also screen cost.
Promo Advertising Reviews
Sharon Zhang, Owner of Promo Advertising is very Unprofessional and has a Lack of Communication Skills when talking with me. Owner does not hold Graphic Designer Jr. Pena accountable for mistakes made on an order.
As result, Owner asked me for another Deposit to correct and Reprint about a Dozen Shirts that were misprinted by Graphic Designer. When I questioned Mrs Zhang why? She became very irrate, defensive and condescending in her conversation stating quote "You are very hard to deal with" and "You always give me a hard time". This was a Key Reason for continuing to do business with Promo Advertising.
In addition, due to printing mistake by Promo Advertising and it's Graphic Designer I received my order a Week Late and My Client was Deployed Overseas causing Credibility damage to my company with respect to timeliness.
With my years of dealing with Promo Advertising I have not scene Owner, Sharon Zhang talk in an Unprofessional manner to other clients the way she spoke with me.
For several weeks I had contacted and went pass establishment in 2013 to get my Transparencies of my Artwork (Paid for as part of my Set-Up Charge which included Artwork) but each time Sharon Zhang, Owner was never available. When at establishment I spoke with Graphic Designer Jr. Pena to retrieve but he would have them but would not allow me to see any as if I was going to walk out with them. He contacted Owner and Owner Stated to me " She will charge me $60 per Transparency and $120 for Transparency and Actual Screen Combined".
Well today, Thursday 01/09/2014 I stop passed and Owner, Sharon Zhang was available. When asked about the above she stated they were disguarded and destroyed. Two minutes later Graphic Designer Jr Pena had them in his hand in folder. So she Lied.
I am an African American Clothing Designer with a Registered Trademark with the United States Patent and Trademark Office since 1999. I wanted to use a Local Business for most of my Screen Printing purposes which I found Promo Advertising to be a Good Fit in 2005. Though prices were expensive having them supply garments and print , I leveled the cost by supplyin my own garments and just paying for a wholesale printing cost based on location and quantity, also screen cost.
To be continued as i have to run an errand