Prestige Services are terrible. I wanted duct cleaning services using an Amazon Local coupon. Typical bait and switch by adding significant cost for extra work. 20 Point Furnace Inspection was a joke. Took off front cover, said it was dusty. Took no more than 30-40 min for entire job and I was surprised when they said they were done.
I had already noticed some of the vents were not put back in place so i looked more closely through the house. The ceiling vents were hanging 1/4 to 1/2 inch from ceiling. Some screws were not replaced. 4 of the 5 vents had CUTS around the vents into the ceiling extending 2-4 inches. One vent had been removed and tore out drywall. They were antagonistist about the work and said, "that is what happens sometimes." They also left ceiling debris on the furniture during removal of the vents and had no plan to clearn it up.
It was not acceptable to me. I asked to speak with the boss about the mess. One of the guys said he was the owner and the other guy was part owner. I looked them up on line. They have an "F" rating on BBB. Wish I had known They were a contract job for USA Duct Cleaning. I asked them to leave and told them I was not satisfied. I did not pay for the extra services.
Prestige Services Reviews
Prestige Services are terrible. I wanted duct cleaning services using an Amazon Local coupon. Typical bait and switch by adding significant cost for extra work. 20 Point Furnace Inspection was a joke. Took off front cover, said it was dusty. Took no more than 30-40 min for entire job and I was surprised when they said they were done.
I had already noticed some of the vents were not put back in place so i looked more closely through the house. The ceiling vents were hanging 1/4 to 1/2 inch from ceiling. Some screws were not replaced. 4 of the 5 vents had CUTS around the vents into the ceiling extending 2-4 inches. One vent had been removed and tore out drywall. They were antagonistist about the work and said, "that is what happens sometimes." They also left ceiling debris on the furniture during removal of the vents and had no plan to clearn it up.
It was not acceptable to me. I asked to speak with the boss about the mess. One of the guys said he was the owner and the other guy was part owner. I looked them up on line. They have an "F" rating on BBB. Wish I had known They were a contract job for USA Duct Cleaning. I asked them to leave and told them I was not satisfied. I did not pay for the extra services.